Guest Service Assistant
2 weeks ago
To perform a smooth check in and check out for hotel guests in a friendly and efficient manner.
- To greet guests and assisting them with information on the hotel, local attractions and services.
- To attend daily shift briefing at the commencement of each shift.
- To constantly updates folios and checks payment details of newly arrived guests.
- To note guest comments and to alerts the Duty Manager.
- To organize the delivery of guest mail and messages as required.
- To keeps the work place tidy and orderly
- To ensures the registration cards, labels and any keying up of groups are prepared prior to guests’ arrivals.
- To assist with Lobby area and back of the Front Office area duties when required.
- To maintain good rapport with other department at all times.
- To carry out any additional duties when required.
**Salary**: RM1,800.00 - RM2,200.00 per month
**Benefits**:
- Opportunities for promotion
- Professional development
Schedule:
- Rotational shift
Supplemental pay types:
- Overtime pay
- Yearly bonus
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