Order to Cash

2 weeks ago


Petaling Jaya, Malaysia ManpowerGroup Full time

The Order to Cash (OtC) Collections Specialist performs daily transactional activities in SAP for APAC countries and cooperates with respective departments within our company.

Position Responsibilities

Primary responsibilities for this position include, but are not limited to, the following:

- Contact customers based on daily SAP FSCM worklist and record actions taken, promises to pay, disputes and follow ups.
- Communicate via phone with customers in a daily basis with incoming and outgoing calls
- Follow up on dispute resolution
- Perform reconciliation of customer accounts
- Prepare remittances is excel form which should be posted by Cash Applications team
- Assure statement of accounts and Dunning Letter are sent to all our customers.
- Download invoices from our system and send it to customers if needed
- Escalate difficult cases with the local markets and follow up for resolution.
- Perform other administrative task and supporting the managers

Education & Experience
- Bachelor’s Degree in Business Administration, Accounting or Finance
- 1 year of experience in a finance or accounting department of a multinational company desired
- Collections experience required
- Business-level English essential as will be communicating via phone with Australia and New Zealand customers.
- Other APAC language will be an advantage

**Job Type**: Contract
Contract length: 12 months

Pay: RM4,000.00 - RM7,000.00 per month

Schedule:

- Monday to Friday



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