Call Centre Executive
3 weeks ago
To answer incoming enquiries from clients with regards to the program and accessibility to healthcare providers or benefits under their respective plans
- To interact and communicate with members on procedures of personal claims and their processing.
- To be responsible for each incoming enquiry and complaint and to channel them to the appropriate internal units for response.
- To assist with other duties as directed by the Supervisors or Head of Department from time to time.
- Able to work on shift 7am to 3pm / 3pm to 11pm
**Job Types**: Full-time, Permanent, Fresh graduate
Pay: RM1,800.00 - RM2,200.00 per month
**Benefits**:
- Flexible schedule
- Maternity leave
- Opportunities for promotion
Schedule:
- Rotational shift
Supplemental pay types:
- Overtime pay
- Yearly bonus
**Education**:
- STM/STPM (preferred)
**Experience**:
- Call Center: 1 year (preferred)
**Language**:
- Mandarin (preferred)
- Bahasa (preferred)
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