Customer Service
4 days ago
**Job Highlights**
- Working Hours: Rotational shifts (Monday - Sunday) 5days/ week
- 9 Working Hour per shift including 1 hour break.
- Contract basis + Renewable
- LRT Reachable
**Responsibilities**:
- Identify and handle customer inquiries via inbound call, assist customer in troubleshooting regarding of the products and services.
- Schedule, assign or act on any required customer follow-up in with call centre guidelines.
- Upsell or cross-sell company products and services.
**Requirements**:
- Customer service - Call Center experience is **compulsory**:
- Good communication skills
- Required skill(s): MS Excel, MS Word
- Required language(s): Bahasa Malaysia and English
**Salary**: RM2,500.00 - RM3,500.00 per month
**Benefits**:
- Cell phone reimbursement
- Professional development
Schedule:
- Rotational shift
Supplemental pay types:
- Commission pay
- Overtime pay
Application Question(s):
- Do you need to serve notice period? If Yes, how long?
**Experience**:
- Customer service: 1 year (required)
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