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Customer Service

2 weeks ago

Bandar Sunway, Malaysia Agensi Pekerjaan ASK Resources Sdn Bhd Full time

**Job Highlights**
- Working Hours: Rotational shifts (Monday - Sunday) 5days/ week
- 9 Working Hour per shift including 1 hour break.
- Contract basis + Renewable
- LRT Reachable

**Responsibilities**:

- Identify and handle customer inquiries via inbound call, assist customer in troubleshooting regarding of the products and services.
- Schedule, assign or act on any required customer follow-up in with call centre guidelines.
- Upsell or cross-sell company products and services.

**Requirements**:

- Customer service - Call Center experience is **compulsory**:

- Good communication skills
- Required skill(s): MS Excel, MS Word
- Required language(s): Bahasa Malaysia and English

**Salary**: RM2,500.00 - RM3,500.00 per month

**Benefits**:

- Cell phone reimbursement
- Professional development

Schedule:

- Rotational shift

Supplemental pay types:

- Commission pay
- Overtime pay

Application Question(s):

- Do you need to serve notice period? If Yes, how long?

**Experience**:

- Customer service: 1 year (required)