Assistant Sales Manager

3 weeks ago

Kuala Lumpur, Malaysia Eastin Hotel Kuala Lumpur Full time

**OBJECTIVE OF THIS POSITION**:
To manage and drive sales effectiveness of wholesale, covering both local and regional based accounts for the hotel. To ensure that the hotels monthly budget/forecast for revenue is achieved.

**DUTIES AND RESPONSIBILITIES**:

- To ensure that a minimum of 5-6 direct sales calls (qualified accounts only) are achieved daily into the local field within KL.
- To achieve daily targeted level of telemarketing calls.
- To prepare monthly and review account managers “Hit list” of competitor accounts as part of key objectives to convert these accounts. To monitor conversion rate of these and update on monthly basis.
- To review wholesale market monthly production and updating sales platform on status of all accounts converting from “prospect” to “contracted accounts” securing 2 new accounts per month which is the standard for developing new business.
- To monitor competitor market conditions including rates, average rates, and account movements on an ongoing basis to ensure the hotel maintains its competitive edge.
- To develop new business leads for the hotel on weekly.
- To ensure maximum conversion rate (55%) from enquiry/lead/prospect account to contracted/loyal accounts for Grand Millennium KL.
- To maximizes up-selling opportunities whenever possible in negotiations.
- To ensure monitoring of all group bookings in relation to room availability, room type and customer spending potential to maximize rooms and other revenue.
- To maintain close, frequent, open communication within departments.
- To support high standards of communication between rooms sales & event sales and operating departments of the Hotel to assure awareness of sales programs.
- To maintain timely and responsive communication with accounts and prospects.
- To ensure that all safety, health, security and loss control policies and procedures and Government legislation are adhered to.

**SKILLS AND ATTITUDE REQUIRED**:
Performance and result driven.

Able to prioritise workload, is organized and well structured.

Must have initiative and be a self-starter, not waiting to be driven.

Computer literacy is a consideration: knowledge of Hotel system is advantageous.

Able to overcome obstacles and objections.

**Job Types**: Full-time, Permanent

**Salary**: RM3,500.00 - RM5,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Free parking
- Health insurance
- Maternity leave
- Meal allowance
- Opportunities for promotion

Schedule:

- Monday to Friday

Supplemental pay types:

- Performance bonus
- Yearly bonus

Ability to commute/relocate:

- Kuala Lumpur: Reliably commute or planning to relocate before starting work (required)

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