Elder Care Center Manager

2 weeks ago

Petaling Jaya, Malaysia Pertubuhan Kebajikan Amitabha Malaysia Full time

**Job Summary**:
The Elder Care Center Manager is responsible for the efficient and effective operation of the elder care facility, ensuring high-quality care and services for residents. This position involves overseeing staff, managing budgets, maintaining compliance with regulations, and fostering a supportive and enriching environment for residents.

**Responsibilities**:
**1. Administrative Oversight**:

- Develop and implement policies and procedures to ensure smooth daily operations of the center.
- Maintain accurate records and documentation related to residents, staff, and facility operations.
- Handle administrative tasks such as scheduling, payroll, and budget management.
- Coordinate with other departments and external stakeholders to meet the needs of residents.

**2. Staff Management**:

- Recruit, hire, train, and supervise staff members, including nurses, caregivers, and administrative personnel.
- Provide ongoing training and professional development opportunities for staff.
- Conduct performance evaluations and address any issues or concerns promptly.
- Foster a positive work environment that promotes teamwork, communication, and respect.

**3. Quality of Care**:

- Ensure that residents receive high-quality care and support tailored to their individual needs.
- Implement programs and activities to promote physical, mental, and emotional well-being among residents.
- Monitor resident satisfaction and address any complaints or concerns in a timely manner.
- Collaborate with healthcare professionals to coordinate medical care and services for residents.

**4. Compliance and Regulation**:

- Stay informed about relevant laws, regulations, and industry standards governing elder care facilities.
- Ensure compliance with all regulatory requirements, including licensing, safety, and sanitation standards.
- Conduct regular inspections and audits to maintain quality assurance and regulatory compliance.
- Address any deficiencies or areas of non-compliance promptly and effectively.

**5. Financial Management**:

- Develop and manage the annual budget for the elder care center, including revenue projections and expense allocations.
- Monitor financial performance against budgetary targets and implement cost-saving measures when necessary.
- Review billing and invoicing processes to ensure accuracy and timeliness.

**6. Community Relations**:

- Build and maintain positive relationships with residents, families, and the broader community.
- Serve as a liaison between the elder care center and external stakeholders, including government agencies, healthcare providers, and advocacy groups.
- Participate in community outreach and educational initiatives to raise awareness about elder care issues and resources.

**Qualifications**:

- Bachelor's degree in healthcare administration, business management, or a related field (Master's degree preferred).
- Previous experience in a leadership role within a healthcare or elder care setting.
- Strong knowledge of regulatory requirements and best practices in elder care.
- Excellent communication, interpersonal, and problem-solving skills.
- Ability to multitask, prioritize tasks, and work effectively under pressure.
- Compassion, empathy, and a genuine commitment to improving the lives of elderly individuals.

**Job Types**: Full-time, Permanent

Pay: RM5,000.00 - RM8,000.00 per month

**Benefits**:

- Maternity leave
- Opportunities for promotion
- Professional development

Schedule:

- Monday to Friday

Supplemental pay types:

- Performance bonus

Application Question(s):

- What's your expected salary?

**Education**:

- Bachelor's (required)

**Experience**:

- Manager: 3 years (required)

**Language**:

- Mandarin (required)
- English (required)
- Bahasa Malaysia (preferred)

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