Customer Service Executive

**Job Description岗位职责：** - 负责客户在线咨询答疑，针对客户咨询需求，提供有效解答 - 与有关部门保持良好的沟通与合作 - 在客户服务和准确信息方面超越客户的期望。 - 团队合作以实现所需的 KPI 元素和 SLA **入职要求：** -...

**Customer Service Executive** **Samsung Authorized Service Center (One Service Republic SDN BHD) - Sri Petaling** **RESPONSIBILITY**: - Greet and serve incoming customer - Perform various data entry - Ensure the accuracy of the data entry - Maintains data entry requirements by following data program techniques and procedures. - Maintaining internal...

Position : Customer Service Executive Work location : Petaling Jaya, Selangor Industry : Paper Merchant Company (Printing, Packaging, Publishing and stationery) Salary range : RM 2,500 - RM 3,500 **Responsibilities**: - To attend customers enquiries and handle customers’ complaints to ensure complaints are promptly addressed within the departmental...

Position : Customer Service Executive Work location : Petaling Jaya, Selangor Industry : Paper Merchant Company (Printing, Packaging, Publishing and stationery) Salary range : RM 2,500 - RM 3,500 **Responsibilities**: - To attend customers enquiries and handle customers’ complaints to ensure complaints are promptly addressed within the departmental...

Customer Service Executive **Location**:Petaling Jaya, 10, MY, 47800At Barry Callebaut, we are on a journey to transform the cocoa and chocolate industry. As the world’s leading manufacturer of high-quality chocolate and cocoa products, our actions truly shape the future of our industry. We are a business-to-business company, serving the entire food...

**Position**: Customer Service Executive **Work location **:Petaling Jaya, Selangor **Industry **:Paper Merchant Company (Printing, Packaging, Publishing and Stationery) **Salary Range**: RM 2,500 - RM 3,500 **Working Hours **:Monday - Friday / 8.30 a.m - 6 p.m **Responsibilities** - To attend customers enquiries and handle customers’ complaints to ensure...

**Position **:Customer Service Executive **Work location **:Petaling Jaya, Selangor **Industry **:Paper Merchant Company (Printing, Packaging, Publishing and stationery) **Salary range **:RM 2,500 - RM 3,500 **Responsibilities**: - To attend customers enquiries and handle customers’ complaints to ensure complaints are promptly addressed within the...

About the role: Assist CS manager to overseeing the quality of service provided to customers to ensure that BC’s responsibilities as seller to the customer are fulfilled, with the goal of increasing customer satisfaction. Ensure timely internal deliverables contributing to contract fulfillment.    Key Responsibilities includes: Customer...

Answers inbound calls/chats and makes outbound calls, as necessary - Evaluate problems and complaints of the callers and provide proper solutions to them - Respond to the needs of customers and provide personalized service - Provide information on the company’s products or services and generate interest in the offer - Upsell products and services -...

**Job Description**: - Manage and handle customers’ complaints promptly and professionally. - Provide product information and guidance to customers who have outstanding custody. Also involve in promoting and selling upgrade package to customers. - Provide regular update and report to the Management team on the issues. - Execute and report on small...

**Job Requirement**: Fresh graduates are encouraged to apply. 1. Ability to work in shift: Shift consists of 9 working hours and includes of 1-hour for rest. 2. Communication: Fluent in English & Malay, the ability to communicate in Mandarin is added advantage 3. Strong communication skills: The ability to communicate clearly, confidently, and effectively...

**Position: Loyalty Customer Service Administration Executive.**: - **Salary: RM 3000-3500.**: - **Location: PJ Industrial Area, Section 51, off Jalan Templer,Petaling Jaya.** This is a full time permanent position based at their corporate office in Section 51, Petaling Jaya. Working hours are from 9.00am-6.00 pm Monday to Friday. **About the job** As...

**Customer Service, Petaling Jaya - Immediate Hiring/Rotational Shift** - **Working Days & Time: 2 off days/rotational off days**: - Monday - Saturday: 9.30am - 9.00 pm (1 hour break) Sunday: 9.30 am - 7.30 pm - 1 hour break - **Location** : 28, Jalan 223, 46100 Petaling Jaya, Selangor Darul Ehsan, Malaysia. (preferable those possess own transport) -...

_**FAST HIRING !!! FIRST COME FIRST SERVE !!!**_ **Position**:Customer Service Executive (Inbound) **Location**: Ara Damansara, Petaling Jaya - **FRESH GRADUATED ARE ENCOURAGED TO APPLY !!**_ **REQUIREMENTS**: - At least SPM or SKM Certification. - Age group 25 to 40 years old - Mandarin speaker also **AVAILABLE**: - Malaysian **JOB DESCRIPTION**: -...

**Requirements**: - Education qualification of SPM and above. - Good communication skills in Bahasa Malaysia and English (speaking, reading, and writing). - Can multitask, detail-oriented, and possess good problem-solving skills. - Customer-oriented with strong interpersonal skills. - Interested in resolving issues, answering inquiries, and handling...

Demonstrates ownership of every customer interaction to achieve successful first-time resolution on all contacts. - Problem faced are related to Mobility Services (Refund, Amend, Exchange, ID problem, system Issue and etc.) - To exceed customers expectation in terms of customer service & accurate information. - Work in a team to achieve the required KPI...

MAIN PURPOSE OF ROLEResponsible for the day to day consignment operations of a customer service and strive for Total Customer Satisfaction (TCS) by resolving internal and external customer inquiries and serve as the primary link between the company, distributor and customers. Responsibilities include processing and monitoring to ensure that distributor...

Attend to inbound calls in a contact center environment. Able to provide a high service level by interacting with international customers with an aim to achieve maximum customer satisfaction. Able to resolve customer queries and issues with an aim to provide a first call resolution. A good listener with an ability to establish a good report with the...

Handle all customer interactions and enquiry on a timely basis and initiate best possible solutions, ensure KPIs are achieved consistently. - Deliver excellent services and increase customer satisfaction. - Identify opportunities to upsell relevant products. - Work closely with sales team for any sales enquiry from new customers. - Maintain confidentiality...

**VACANCIES: 10 positions**: - **INTAKE: February 2024 (Immediate Hiring)**: - **LOCATION: Redberry Contact Center Sdn Bhd, Section 13, Petaling Jaya. (Nearest LRT - Asia Jaya/MRT Phileo Damansara)**: - **WORKING DAYS/HOURS: Monday - Sunday, 5 days/week. |10:00 am - 8:00 pm|** Our client is a renowned brand in Electric Vehicle industry, looking for the...