Customer Service Officer/executive

3 weeks ago


Petaling Jaya, Malaysia Rockwills Corporation Full time

**Job Description**:

- Manage and handle customers’ complaints promptly and professionally.
- Provide product information and guidance to customers who have outstanding custody. Also involve in promoting and selling upgrade package to customers.
- Provide regular update and report to the Management team on the issues.
- Execute and report on small projects assigned by superior.
- Any other tasks as and when assigned by Management or direct superior.

**Requirements**:

- Minimum 1-year relevant working experience in customer service.
- Familiar with MsPowerPoint, MsExcel and MsWord.
- Excellent verbal and written communication skills.
- Independent, initiative, problem solving skills and able to work under minimum supervision.
- Able to multitask, prioritize, and manage time efficiently.
- Applicants must be willing to report to work at Jalan Klang Lama.



  • Petaling Jaya, Malaysia Chrisjac Recruitment Services Full time

    **Position: Loyalty Customer Service Administration Executive.**: - **Salary: RM 3000-3500.**: - **Location: PJ Industrial Area, Section 51, off Jalan Templer,Petaling Jaya.** This is a full time permanent position based at their corporate office in Section 51, Petaling Jaya. Working hours are from 9.00am-6.00 pm Monday to Friday. **About the job** As...


  • Sri Petaling, Malaysia ONE SERVICE REPUBLIC SDN BHD Full time

    **Customer Service Executive** **Samsung Authorized Service Center (One Service Republic SDN BHD) - Sri Petaling** **RESPONSIBILITY**: - Greet and serve incoming customer - Perform various data entry - Ensure the accuracy of the data entry - Maintains data entry requirements by following data program techniques and procedures. - Maintaining internal...


  • Petaling Jaya, Malaysia SNS Network Full time

    **Responsibilities**: - Execute division policy and ensure full adoption and comply with workflow or standard operation procedures - To efficiently handle inbound and outbound customer call inquiries to ensure customer satisfaction by providing excellent Customer Services. - To respond in a professional and timely manner to any customer query/complaint and...


  • Petaling Jaya, Malaysia EPS Ventures Sdn Bhd Full time

    **Position: Customer Service Executive** **Salary: RM 2000 - RM 2500 (Depending on experience)** **Working Location: Petaling Jaya** **Tenure: 6 months (Renewable basis/Converted to permanent)** **Job Descriptions** - **Professionally and accurately handling inbound calls from customer pertaining to the company products and services inquiries and...


  • Hang Tuah Jaya, Malaysia CXL Executive Sdn Bhd Full time

    **POSITION TITLE**:Call Centre Customer Service Officer(Melaka) **INTAKE**: 01 March 2024 **CONTRACT DURATION**:12 Months **SALARY**:RM1,500 to RM1,800 + Allowances **WORK LOCATION**: Jalan Konvensyen, Melaka International Trade Centre. 75450. Ayer Keroh, Melaka. **WORKING HOURS**:Monday - Sunday, 08:00AM - 10:00PM (Rotational Shift - 2 Days Off / Per...


  • Petaling Jaya, Malaysia SEMS Services Sdn Bhd Full time

    Responsibilities: - Deliver excellent face-to-face customer service. - Ability to communicate effectively with customers and among colleagues. - Provide excellent frontline service with professionalism. **Requirements**: - Share a positive attitude with fellow colleagues. - Fresh graduates/Entry level applicants are encouraged to apply. - Friendly and...


  • Petaling Jaya, Malaysia Beacon Hospital Sdn Bhd Full time

    **DUTIES & RESPONSIBLITIES: -** - Coordinate and provide smooth health screening journey for customer from registration until being seen by doctor. - Ensure accurate appointment of patient’s health screening, provide efficient frontline services, maintain accuracy and confidentiality of all the patients’ information and as well as to provide customer...


  • Petaling Jaya, Malaysia Pods & Petals Giftlab Full time

    **Job Requirements** - Possess a relevant Business Diploma will be an advantage - Preferably some related working experience. Otherwise, fast learner, fresh graduates or Interns who are passionate, resilient, and with awesome work ethics are greatly welcome. - Good in written and spoken English. - PC literate with hands-on experience in internet & a...


  • Petaling Jaya, Malaysia PPG Industries Full time

    As the Customer Service Executive, your primary purpose is to ensure customer orders are processed on time and in full, according to purchase orders requirements. Working with sales / commercial team with pricing updates, survey administration and promotion activities. You will be reporting directly to Customer Service Manager. **Main Responsibilities** -...


  • Petaling Jaya, Malaysia SAFWORKS SDN BHD Full time

    Job Requirement Availability to work in shift Highly discipline and responsible. Possess good communication, multi-task, interpersonal skills, problem solving skills and team player. Job Description To handle all types of services request and inquiries from customer. To escalate, follow up and update the service request such EDD and resolution of vehicle...


  • Petaling Jaya, Malaysia Redberry Contact Center Sdn Bhd Full time

    **VACANCIES: 10 positions**: - **INTAKE: February 2024 (Immediate Hiring)**: - **LOCATION: Redberry Contact Center Sdn Bhd, Section 13, Petaling Jaya. (Nearest LRT - Asia Jaya/MRT Phileo Damansara)**: - **WORKING DAYS/HOURS: Monday - Sunday, 5 days/week (including weekends & public holidays), |10:00 am - 8:00 pm|** Our client is a renowned brand in...


  • Petaling Jaya, Malaysia Ino Space PLT Full time

    Managing Ino Space’s day-to-day operations, maintenance, and administrative tasks to ensure smooth operations; - Managing and providing excellent customer service including answering calls, messages, responding to enquiries, sending reminders and more; - Managing the reception area during working hours, including assisting users and clients in room...


  • Petaling Jaya, Malaysia SEMS Services Sdn Bhd Full time

    **Responsibility**: - Deliver excellent face-to-face customer service. - Ability to communicate effectively with customers and colleagues. - Provide excellent frontline service with professionalism. - Provide administration support to Technical Dept and assist in Administrative Function and liaising with the principals. **Requirement**: - Share a positive...


  • Petaling Jaya, Malaysia IT Business Solutions Sdn Bhd Full time

    Serves customers by providing product and service information and resolving product and service problems - Manage Inbound/Outbound phone calls. - Identify and assess customers' needs to achieve satisfaction. - Build sustainable relationships and trust with customer accounts through open and interactive communication. - Perform servicing calls to reach out to...


  • Petaling Jaya, Malaysia Agensi Pekerjaan Skillset Sdn. Bhd. Full time

    _**FAST HIRING !!! FIRST COME FIRST SERVE !!!**_ **Position**:Customer Service Executive (Inbound) **Location**: Ara Damansara, Petaling Jaya - **FRESH GRADUATED ARE ENCOURAGED TO APPLY !!**_ **REQUIREMENTS**: - At least SPM or SKM Certification. - Age group 25 to 40 years old - Mandarin speaker also **AVAILABLE**: - Malaysian **JOB DESCRIPTION**: -...


  • Petaling Jaya, Malaysia EPS Ventures Sdn Bhd Full time

    **Position: Customer Service Executive** **Salary: RM 2000 - RM 2500 (Depending on experience)** **Working Location: Petaling Jaya** **Working hour: 1 PM - 10 PM Shift** **Tenure: 6 months (Renewable basis/Converted to permanent)** **Job Descriptions** - Professionally and accurately handling inbound calls from customer pertaining to the company...


  • Petaling Jaya, Malaysia WAGNER PIANO Full time

    **WAGNER PIANO SDN BHD** is an established and reputable piano retailer and wholesaler in Malaysia with 2 retail music stores in Kuala Lumpur and Petaling Jaya, representing world renowned brand names. **Location: JALAN SS2/55 PETALING JAYA** - Qualification-: - Min SPM or equivalent- Responsibilities-: - Provide frontline customer service - Scheduling of...


  • Petaling Jaya, Malaysia EPS Ventures Sdn Bhd Full time

    **Position: Customer Service Executive** **Salary: RM 2000 - RM 2500 (Depending on experience)** **Working Location: Petaling Jaya** **Tenure: 6 months (Renewable basis/Converted to permanent)** **Job Descriptions** - Professionally and accurately handling inbound calls from customer pertaining to the company products and services inquiries and...

  • Service Technician

    6 days ago


    Petaling Jaya, Malaysia Recruit Express Service Sdn Bhd Full time

    **Job Responsibility** - Provide technical service training to authorized service center technician - Provide services information including but are not limited to spare parts, warranty and troubleshooting - Check and investigate warranty claims from customers - Provide technical support to related stakeholders - Prepare spare part recommendation for...


  • Petaling Jaya, Malaysia Recruit Express Service Sdn Bhd Full time

    **Job Responsibility** - Provide technical service training to authorized service center technician - Provide services information including but are not limited to spare parts, warranty and troubleshooting - Check and investigate warranty claims from customers - Provide technical support to related stakeholders - Prepare spare part recommendation for...