Operation Manager

1 week ago


Bayan Lepas, Malaysia EMPIRE EAGLE SECURITY SDN BHD Full time

Collaborating with senior management to develop and implement operational strategies that align with the organization's goals and objectives.
- Efficiently allocating resources such as personnel, equipment, and materials to optimize productivity and minimize costs.
- Identifying areas for process improvement and implementing changes to enhance efficiency, reduce waste, and streamline workflows.
- Ensuring that products or services meet established quality standards and customer requirements through effective quality control measures.
- Providing leadership, guidance, and support to operational teams to ensure they meet performance targets and deliver results.
- Monitoring key performance indicators (KPIs) to track progress and identify areas for improvement.
- Developing and managing budgets for operational activities, including forecasting expenses and analyzing variances.
- Identifying potential risks to operations and developing strategies to mitigate them, such as implementing safety measures and contingency plans.
- Managing relationships with suppliers and vendors to ensure timely delivery of goods and services and negotiate favorable terms.
- Ensuring compliance with relevant regulations, standards, and policies governing operations, including health and safety regulations and industry-specific requirements.
- Maintaining a focus on customer satisfaction by addressing customer concerns, resolving issues promptly, and continuously improving processes to meet customer needs.
- Facilitating communication between different departments and levels of the organization to ensure alignment of goals and objectives.
- Identifying training needs and providing opportunities for employee development to enhance skills and knowledge within the operational team.
- Leading change initiatives and managing transitions effectively to minimize disruption to operations.
- Promoting a culture of continuous improvement by encouraging feedback, implementing best practices, and driving innovation within the organization.
- Various ad hoc assignments or tasks assigned by the company from time to time.

Pay: RM4,000.00 - RM5,000.00 per month

**Benefits**:

- Opportunities for promotion
- Parental leave
- Professional development

Schedule:

- Day shift
- Night shift
- On call
- Weekend jobs

Ability to commute/relocate:

- Damansara: Reliably commute or planning to relocate before starting work (preferred)

**Education**:

- Diploma/Advanced Diploma (preferred)


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