Print Care Assistant

6 months ago


Subang Jaya, Malaysia Canon Marketing (Malaysia) Sdn Bhd Full time

To provide first-level customer support to client end user on Canon printing products in their premises.
- To make a report to Canon Careline Centre once first-line support unable resolve current issue.
- To guide end user to use Canon’s printing devices.
- To assist end user to replenish toner and paper based on requirements.
- To assist customer to install printer drivers as and when required.
- To remove or update user information and driver requirements of the Print Management System.

**; Requirements**:
- SPM, Certification or Diploma in IT related or any related field of studies.
- Preferably with knowledge of Information and Communication Technology (ICT) especially networking products or office equipment.
- Possess own transport and willing to travel extensively based on project basis.
- Logical thinking and Troubleshooting skill will be added advantage.
- Strong customer service orientation and possess good communication skills.



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