Technical Support Officer

**Job Summary**: As an IT Technical Support, you are responsible to provide technical support on computer hardware, and etc. within the stipulated Service Level Agreement (SLA). You are also responsible to provide support on Telephone System and mobile devices. **Responsibilities**: - Respond to and resolve request/issues assigned through the ticketing...

Job descriptionQUALIFICATION: Bachelor degree in IT or related field from recognized university 13 years of experience in technical support Fresh graduate encourage to applyREQUIRED KNOWLEDGE: Good knowledge of Windows & Webbased Application. Knowledge in IT Technical support is an advantage. Experience in Learning / Training is a plus.KEY RESPONSIBILITIES:...

Location: - Kuala Lumpur- Specialisation: - Business Process Outsourcing & Global Business Service- Salary: - MYR 84,000 - 96,000 (Annual)- Reference: - PR/156929- Contact details: - Shuya Looi- Job published: - March 11, 2024 13:48**Responsibilities**: - Learn and understand Local IT Infrastructure and security process for affiliate companies. - Strong...

**GENERAL DESCRIPTION**: To provide support to operations and sales team in daily task such as data maintenance, reporting & any issue related to system. To be involved in any BCD project setup. **JOB DESCRIPTION**: - To update & maintain data in database. - Troubleshoot and resolve system issue. - Perform technical administration and support. - Work...

**Technical Director** **Kuala Lumpur** **For an Infrastructure and Building Construction Company** **Salary range : Up to RM30,000** **Age：below 55** **Working Experience: Minimum 20 years** **Report to: Chief Engineer** **Based in KL office, 5 working days, 2 years contract.** "Technical Director is responsible for guiding, supervising, and...

Job Details: Working Days : 5 days / 2 off days Working hours : 24 hours rotational shift (3 shifts) Location : Jalan Pantai Baharu, Kuala Lumpur Salary : Min RM OT + Shift Allowance & Phone Allowance Contract : 12 months (renewable) Monitor, Execute and Implement first level support for the network and service restoration through Fault Management &...

Location: Kuala Lumpur Specialisation:Business Process Outsourcing & Global Business ServiceSalary: MYR 84, ,000 (Annual) Reference:PR/ Contact details: Shuya Looi Job published: March 11, :48Responsibilities: Learn and understand Local IT Infrastructure and security process for affiliate companies. Strong communication skills with HQ Technical Support and...

**Job Summary**: **Responsibilities**: - Respond to and resolve requests/issues assigned through the ticketing system and ensure SLA is met. - Provide technical support on computers, IT peripherals, Telephone PABX, and mobile devices. - Manage and maintain computer asset inventory including hardware, software, and software licenses using ITAM solution. -...

Technical DirectorKuala LumpurFor an Infrastructure and Building Construction CompanySalary range : Up to RM30,000Age:below 55Working Experience: Minimum 20 yearsReport to: Chief EngineerBased in KL office, 5 working days, 2 years contract."Technical Director is responsible for guiding, supervising, and managing the technical department. The main...

Handling Unified Communication - Telephone System Which Sits In Office Network & Hardware & Software Training will be provided. Handling Digital Signage Signage Systems Which Sits In Office Network Hardware & Software Training will be provided. Handling Inhouse & Partners Technical Raised Issues & Ticketing System & Handling Desktop & Laptops & Knowledge In...

MODERNLMS is seeking a highly motivated and detail-oriented Technical Support Specialist to join our dynamic team. As a key player in the Moodle Support team, you will be responsible for ensuring smooth day-to-day operations and providing exceptional support to our valued customers. **Responsibilities**: Daily Operations Support: Monitor and maintain the...

**Job Purpose**: The Technical Support Engineer Specialist is responsible for providing business critical technical support to partners, highly-skilled customers, IT and functional staff, including Database Administrators, System Administrators, IT Managers and Directors, line-of-business Managers and Financial Controllers. In addition, the position requires...

establishing a solid foundation for our service team, particularly in the areas of product refurbishment andcannibalization. This role also involves serving as the go-to technical resource for our customer service team,aiding them in delivering top-notch troubleshooting solutions for our customers to ensure a seamless andspeedy resolution.This individual...

Desired Competencies (Technical/Behavioral Competency) Have experience with full administrator access rights in managing Active Directory (Azure/Onprem) and M365 (E3 & E5 License) Support existing backend infrastructure including Active Directory domain & M365 portal as administrator M365 products (Word/ Excel/ PowerPoint/ Outlook/ SharePoint/ Teams/...

GENERAL DESCRIPTION:To provide support to operations and sales team in daily task such as data maintenance, reporting & any issue related to system. To be involved in any BCD project setup.JOB DESCRIPTION: To update & maintain data in database. Troubleshoot and resolve system issue. Perform technical administration and support. Work closely with Sales to...

**Job Description**: - To understand overall technical support ticketing process and procedure. - Complete technical tasks and assignment according to ticketing system. - Track ticket status and make sure no missing SLA (service level agreement) complaints. - To prepare daily and detailed technical support reports to customers. - Updating daily and weekly...

We are looking for a Technical Support for our prestigious client in the blockchain and security solutions industry. This is a remote position based in Kuala Lumpur, Malaysia. Key Responsibilities:Providing technical support and handling daily in-bound calls and email enquiries (technical resolution).Proactive in supporting clients' site; deploy, maintain,...

**Job Summary**: As a Technical Support personal, you are responsible to provide technical support on front-end peripherals such as computers, printers, projector, etc. within the stipulated Service Level Agreement (SLA). You are expected to assist on procurement processing, updating asset inventory and user access management. **Responsibilities**: -...

**Responsibilities**: Diagnosing and resolving technical issues reported by customers or end-users. Providing customer support and assistance through various communication channels. Documenting and tracking reported issues, troubleshooting steps, and solutions. Acquiring in-depth product knowledge and staying updated on new features and...

Job Purpose:The Technical Support Engineer Specialist is responsible for providing business critical technical support to partners, highly-skilled customers, IT and functional staff, including Database Administrators, System Administrators, IT Managers and Directors, line-of-business Managers and Financial Controllers. In addition, the position requires...