Japanese / Korean Customer Support Specialist
2 weeks ago
**Who We Are**:
We are a world-class integrated trading platform established in 2017 that provides Futures trading and other services to more than 7 million users worldwide. With local trading service centers in different countries, we supports three languages: Chinese, Korean, and English. We aim to provide a professional, safe, and efficient platform that meets the needs of all users and builds a fair and just blockchain ecosystem based on the concept of "Risk Protec on, Transparency, and Openness".
**Role Description**:
**Qualifications**:
- Fluent in Japanese or Korean, required to have N3 certification and above or related writing and reading certification.
- Prior experience in customer service, preferably in the finance industry
- Strong communication and interpersonal skills
- Ability to manage multiple tasks and priori ze responsibilities
- Quick learner and team player
- Familiarity with cryptocurrency is a plus but not required
- Fresh graduated are welcome to apply
Benefits: EPF & Socso, Sick leave, Compensatory leave for public holidays, Maternity leave Paternity leave for father, Annual leave, Wedding leave, Bereavement leave, Transportation subsidy, Team building, Year-end awards, Shift allowance, Half-year salary adjustment
**Salary**: RM5,000.00 - RM8,000.00 per month
**Benefits**:
- Health insurance
- Opportunities for promotion
- Professional development
Schedule:
- Day shift
Supplemental pay types:
- Commission pay
- Overtime pay
- Performance bonus
Expected Start Date: 04/30/2024
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