Customer Care Specialist

**Title: Customer Care Specialist** **Company**:Britishpedia Media Group Sdn. Bhd. **Employment Type**: Full-time **Basic Salary**: RM 2300 - RM 2800 **Location**: Kuala Lumpur **About the Company**: At Britishpedia Media Group (BPH), we're more than just a publishing house - we're storytellers. Founded in 2013, we specialize in sharing inspiring life...

__ Achieves customer care objectives by contributing recommendations to strategic plans and reviews preparing and completing action plans, implementing efficiency and quality of customer-care standards, resolving problems, completing audits; identifying customer care trends, determining process improvements; implementing change according to Project Yellow...

At UM Specialist Centre Sdn Bhd, we value our staff and offer opportunities for growth and development.The Senior Staff Nurse will play a key role in providing supportive care, collaboration with other healthcare providers/services, and navigation of total patient care from admission to discharge.Key Responsibilities:Plan, conduct, and evaluate all aspects...

**Location: Kuala Lumpur, Federal **Territory** of Kuala Lumpur, Malaysia** **Type: Full-time** **About Homage** Homage is a care platform that combines qualified and trained caregivers, nurses, doctors and health care organizations and funders with technology, enabling care, wellness and recovery wherever you are. The work that we do and technology we...

**Industry**:Chiropractic & Physiotherapy. **Location**:Publika, Kuala Lumpur. **Responsibilities**: - Engage & educate patients with health & rehabilitation inquiries. - Manage patients appointment & payment channels. - Assist in clerical & administrative work. - Friendly & Good Communication. - Willing to Learn. - Able to Work as a Team. - Able to work...

About International Specialist Eye Centre (ISEC)We provide high-quality, compassionate eyecare services to the local and regional community.Our VisionTo create a world-class facility in eye care, offering sophisticated laser eye surgery (LASIK) and complex surgeries.Job DescriptionEnsure all patients receive safe and high-quality perioperative care as a...

This is Niharika from Eteam. We are hiring Mandarin speakers to work with one of our clients. Below are the job details Role - Customer Care Specialist - Mandarin Location - Petaling Jaya Type - Permanent Joining - 31st Aug Interview - Assessment and Online interview Must be fluent in English and Mandarin. Freshers or experienced can apply. Shuttle...

FWD Group Management Holdings Limited is looking for a highly skilled Customer Care Specialist to join our customer service team.As a key member of our team, you will be responsible for handling customer enquiries and service requests across various communication channels.Your primary objective will be to provide accurate and timely responses that meet our...

**Title: Customer Success Specialist/Customer care** **Duration: Permanent position** **Location: Petaling Jaya, Selangor ,Malaysia** **Working Days : (Monday - Friday 9am - 6pm)** **JOB DESCRIPTION**: **Qualifications**: **Education background**: - Bachelor’s Degree or at least Diploma or equivalent in any discipline. **Work experience**: - Minimum...

Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Keep records of customer interactions, process customer accounts and file documents. Follow communication procedures, guidelines and policies. Take the extra mile to engage customers **Job Types**: Full-time, Contract,...

International Health Care, a leading global medical and security services provider, is seeking an exceptional Customer Service Specialist to join its team. As a key member of our assistance delivery team, you will be responsible for providing empathetic and efficient support to our clients and members.Job OverviewThis role offers the opportunity to make a...

Responsibilities: 1. Attending to inbound calls for consumer throughout the UK, Singapore, Australia etc. 2. Handling enquiries related to credit card and banking on a daily basis. 3. Ability to provide First Call Resolution to consumers. 4. Attend to any ad-hoc tasks. **Requirements**: 1. Must be able to work on rotational shifts (no day shift only, no...

Drive Sales Growth and Deliver Exceptional Customer ServiceWe're seeking a sales and customer care specialist to join our Inbound Telesales team. As a key member of the team, you'll be responsible for converting warm leads into sales, meeting individual targets/KPIs, and contributing to business sales targets.With a focus on delivering a superior onboarding...

Job Purpose Assisting day to day operations of the Bureau and / or home care sections, by taking shift request from clients/hospitals and completing each booking by telephone and on the computer system. You will also speak to staff on an on-going basis, to take availabilities, make changes to information and refer issues such as pay queries to the right...

Provide excellent support experience to customers via all relevant communication channels. - Identify customer's needs, researching any existing issue in order to provide strategic solutions that will best address customer's needs while ensuring that any existing confusion is clarified. - Ensure first contact resolution and effective follow-up with Service...

About International Specialist Eye Centre (ISEC)We provide comprehensive eye care services, including LASIK and complex surgeries, to the local and regional community.Job SummaryWe are seeking a skilled Staff Nurse to join our team, responsible for delivering high-quality perioperative care to patients.ResponsibilitiesPerform duties as a scrub or circulating...

**Job Types**: Full-time, Part-time Part-time hours: 48 per week **Salary**: RM1,800.00 - RM2,500.00 per month **Benefits**: - Opportunities for promotion Schedule: - Afternoon shift - Day shift - Early shift Supplemental pay types: - Commission pay - Overtime pay Ability to commute/relocate: - Kuala Lumpur: Reliably commute or planning to relocate...

**Responsibilities**: - Learning and understanding company insurance products. - Answering calls and responding to customer complaints. - Accessing customer accounts and policy schedules. - Providing customers with detailed information about policies and products. - Recommending available products. - Forwarding customers to sales agents when a policy needs...

1. Patient care - Provide standard nursing care of dialysis patient as plan to patient in pre, post and throughout treatment under supervision of Renal Nurse Specialist. - Assist Physician during patient round, patient examination or procedure. - Deliver nursing care to patient as physician’s treatment order under supervision of Renal Nurse Specialist. -...

**Position **:Customer Care Executive **Working Location **:Old Klang Road **Working Hours **:Any 5 days a week (may including weekend), 2 shift rotation 10am - 7pm 1pm - 10pm **Salary range **:RM 2,500 - RM 3,500 - To provide operational support by answering calls (our company software phone and online queries and provide technical solution to the...