Customer Service Coordinator
2 weeks ago
Our client is a leading international company that provides innovative solutions to their clients across multiple industries including Oil and Gas, Marine, Construction and Industrial and range from high pressure water cleaning, surface preparation, abrasive cutting and centrifugal pumping services. Good rewarding opportunity with career growth opportunities.
**JOB RESPONSIBILITIES**
- Promptly and accurately prepare quotations for inquiries, including new product, spares and services.
- Communicate and coordinate with stakeholders to ensure a timely submission of offers.
- Log and update information in the CRM/ERP system to keep accurate opportunities and quotes.
- Make regular contact with customers to follow up on open quotes.
- Promptly process customer purchase orders and convert to sales orders ensuring accurate part, delivery and other pertinent information is entered on the sales order and communicated to all internal departments
- Expedite orders through internal departments as required in order to meet the expected customer delivery date
- Issue all invoices in a timely manner ensuring receipt and acknowledgement from the client
- Support as required on cash collections on overdue accounts
- Always act in an ethical and compliant manner and never compromise the Company’s brand
- Always represent the Company in a professional manner, through presentation, preparation and behavior
- Contract term for 12 months and good personal development opportunity for permanent position in the organization
**REQUIREMENTS**
Business or Marketing Degree or equivalent or,
Min 3 years in a similar customer service role
ERP/CRM Experience
Ability to work independently, concise communicator with confident out-going personality
Customer oriented, out-going personality, proactive attitude and result driven individual
Excellent communication and business development skills with language proficiency in English (Fluent) and Malay
Knowledge in good computer skills for presentations, power points and others
Salary Range
RM3,300 to RM4,000
**Job Types**: Full-time, Permanent
**Salary**: RM3,300.00 - RM4,000.00 per month
**Benefits**:
- Professional development
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Kuala Lumpur: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (preferred)
**Experience**:
- similar customer service: 3 years (required)
**Language**:
- English (required)
- Malay (required)
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