Retail Manager
2 months ago
**TINECO MALAYSIA** is a leading vacuum brands, which also including Ecovacs, Dibea and Usmile. We are committed to delivering outstanding service and support to our customers, ensuring their satisfaction with our products and services. We are looking for a dedicated Retail Manager to join our team and contribute to our mission of excellence.
**STORE LOCATIONS**: Pavilion Damansara Heights
**BRAND**: TINECO
**KEY RESPONSIBILITIES**:
- **Sales and Profitability**: Drive sales to meet or exceed store targets, analyze sales figures and forecast future sales volumes to maximize profits and manage store budgets and control expenses to ensure profitability.
- **Customer Service**: Ensure excellent customer service is consistently provided, resolve customer complaints and handle issues in a timely manner, implement strategies to improve customer satisfaction and loyalty.
- **Staff Management**: Create staff schedules and ensure optimal staffing levels, monitor staff performance, provide coaching, and conduct performance reviews.
- **Store Operations**: Ensure that the store operates smoothly and efficiently on a day-to-day basis, maintain store cleanliness, organization, and visual merchandising.
**BENEFITS**
- Opportunities for career growth
- Commission pay
- Outpatient/dental medical claim
- Attractive allowances
- Yearly bonus
**JOB REQUIREMENTS**
- Fluent in Mandarin & English
- 1 year experience in retail or similar role
- Strong leadership and organization skills
- Ability to work on flexible hours, including weekends and holidays
Pay: RM3,800.00 - RM4,500.00 per month
**Benefits**:
- Additional leave
- Dental insurance
- Opportunities for promotion
- Professional development
Schedule:
- Holidays
- Weekend jobs
Supplemental Pay:
- Commission pay
- Yearly bonus
**Education**:
- Diploma/Advanced Diploma (preferred)
**Experience**:
- Retail: 1 year (preferred)
**Language**:
- Mandarin (preferred)
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