E-commerce Executive

4 weeks ago

Shah Alam, Malaysia Store N Go Sdn Bhd Full time

**JOB DESCRIPTION**

E-commerce executive plays a significant role in meeting end customers’ needs by offering

the company's line of products to customers in the online channel, supporting and managing

the day-to-day platform operations in seeing through the success of expanding our online

presence and maximizing revenue. This role is responsible to manage e-commerce

platforms where you will learn all aspects related to the marketplace platform.

**KEY DUTIES / ACCOUNTABILITIES**

1. Responsible for campaign registration in marketplaces (Lazada & Shopee), actively

strive for marketing resources on the platform with KAM (for campaign pages,

homepage exposure, voucher exposure, BMO, etc.)

2. Participate in the preparation of store promotion strategy and coordinate resources to

achieve sales target.

3. Participate in the planning of the store layout design wild frame, planning online

activities and special promotion on marketplaces, and in-channel marketing ROI

optimization.

4. Work closely with designer for the ads image direction, optimize the click-through

rate and conversion rate of the ads image, and improve the search relevance ranking

of the product.

5. Prepare monthly operation plan and be responsible for its implementation, evaluate

the promotion result and analyze the data of store and product visits and conversion

rate.

6. Coordinate with graphic design team, customer service team and other personnel to

complete the above tasks smoothly and effectively.

7. Prepare data analysis reports of store visitors, sales volume, conversion rate, etc.

8. Explore and recommend creative ways to reach out to target audience and

continuously engage customers through digital platforms.

9. Keep up with trends in the digital marketing space, competitor's activities and

industry best practices in order to stay abreast of the developments in the

marketplace.

10. Familiar with the in-channel paid advertising tools on marketplaces (Lazada/Shopee).

Good at summing up experience, to provide decisions for achieving sales

performance and target.

11. With good interpersonal communication skill and able to maintain good relationship

with KAMs and clients.

12. Work as a team player to assist other relevant activities.

**REQUIREMENT**

1. More than 1 year of marketplaces (Lazada & Shopee) promotion and operation

experience, campaign registration experience is preferred.

2. Understand platform in-channel marketing rules and be familiar with members'

shopping habits and shopper’s psychology.

3. Experience in in-channel marketing tools of marketplaces (Lazada & Shopee),

familiar with keyword search technology optimization (SEO), and have unique

insights of out-channel marketing,

4. Deep understanding of cross-border Internet marketing, quick thinking, clear thinking,

and strong perception of the online shopping market.

5. Good at planning, promotion and project execution ability, strong communication

ability.

6. Excellent logical thinking ability, strong sense of responsibility and initiative,

teamwork spirit, excellent learning ability and innovation ability.

7. Effectively use and experience in Tiktok, FB, IG and other social media platforms.

8. Flexible working schedule but willing to OT during Mega/Big campaigns.

9. Strong data analytical skill with proficiency in Microsoft Excel.

10. Good command of written and spoken English, Mandarin & Bahasa Malaysia.

**Salary**: RM3,000.00 - RM3,500.00 per month

**Benefits**:

- Free parking
- Opportunities for promotion

COVID-19 considerations:
All employees and visitors are required to wear face mask, sanitize workplace regularly and scan MySejahtera before enter our premise.

**Education**:

- Diploma/Advanced Diploma (preferred)

**Experience**:

- E-commerce: 1 year (preferred)

**Language**:

- English (preferred)
- Bahasa (preferred)
- Mandarin (preferred)

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