Implementation Specialist

6 months ago


Bayan Lepas, Malaysia Clarivate Full time

_**Excited to grow your career?**_

We value our talented employees, and whenever possible strive to help one of our colleagues grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply

Our people make all the difference in our success.

**About You - experience, education, skills, and accomplishments**
- Bachelor’s degree or equivalent qualification or an equivalent combination of education and experience.
- 2+ years of relevant experience
- Excellent communicate skills, both in writing and verbally in **English and Japanese**, including communicating with diverse/dispersed/remote teams

**It would be great if you also had...**
- Basic knowledge of Project Management and terminology
- Experience with or the ability to learn:

- Intellectual properties
- SaaS Implementation Methodologies
- To be a be a detail-oriented, self-starter with the ability to work independently in an agile, fast-paced, business environment and deliver high levels of customer satisfaction.
- The interpersonal skills to build trust and develop lasting client relationships

**What will you be doing in this role?**
- Assist the Project Manager to assume ownership of implementation projects from initiation to close and be accountable for ensuring the ultimate success of the project.
- Assist the communication between the internal Japanese-speaking and English-speaking Project Team members to
- configure the system according to the business process requirements in compliance with Professional Services implementation methodologies and best practices, as well as achieving project milestones within the agreed project cost and timeline.
- assist Clients with the testing of functional requirements, supporting issue resolution and refining the as-built solution configuration in an iterative, agile approach to meet business process requirements.
- Assist clients during Go-Live and provide Go-Live Support.

**Product you will be developing**

The IPLM Software On-boarding Consultant is responsible for ensuring the world-class delivery of Clarivate’s IPLM software to support the business processes for our mid-size, large, and strategic clients by delivering projects on schedule and within scope and budget, relying on best practices and adhering to defined implementation methodologies.

**About the Team**

The IPLM Software On-boarding Consultant work with the other team members in Asia-Pacific (APAC) with the support from the global IPLM Software On-boarding team.

**Job Types**: Full-time, Permanent, Fresh graduate

**Benefits**:

- Cell phone reimbursement
- Dental insurance
- Free parking
- Health insurance
- Maternity leave
- Parental leave
- Professional development
- Work from home

Schedule:

- Monday to Friday

Supplemental pay types:

- Yearly bonus

**Education**:

- Bachelor's (required)

**Language**:

- English and Japanese (required)

Ability to Relocate:

- Bayan Lepas: Relocate before starting work (required)



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