Operations Manager

4 weeks ago


Cameron Highlands, Malaysia Agensi Pekerjaan ASK Resources Sdn Bhd Full time

[RN] Our client is a recreation resort business in Msia.

**Responsibilities**:
1. Operations Management:

- Oversee all aspects of the hotel's daily operations, including guest services, housekeeping, front desk, and facilities management.
- Ensure efficient and effective service delivery across all departments.

2. Guest Satisfaction:

- Maintain high levels of guest satisfaction through personalized service, prompt issue resolution, and an overall exceptional experience.

3. Event Oversight:

- Manage and oversee the execution of events, including weddings and team building activities, ensuring flawless coordination and a memorable guest experience.

4. Team Leadership:

- Manage and inspire a diverse team, fostering a positive work environment and ensuring staff's continuous growth and development.

5. Financial Management:

- Develop and manage operational budgets, monitor expenses, and optimize revenue streams.
- Implement strategies to improve profitability while maintaining quality standards.

6. Sales and Marketing:

- Collaborate with the sales and marketing team to develop strategies to atract and retain guests, drive occupancy rates, and maximize revenue.

7. Quality Assurance:

- Ensure that the hotel maintains high cleanliness, maintenance, and service standards.
- Regularly inspect facilities and accommodations to identify areas for improvement.

8. Regulatory Compliance:

- Ensure the hotel adheres to all relevant regulations, health and safety standards, and licensing requirements.

9. Guest Relations:

- Interact with guests to gather feedback, address concerns, and implement improvements based on guest insights.

10. Vendor and Supplier Management:

- Liaise with vendors, suppliers, and service providers to ensure timely delivery of goods and services that meet quality standards.

11. Reporting and Analysis:

- Provide regular reports on key performance indicators, occupancy rates, financial performance, and guest feedback.

**Qualifications**:

- Experience: A minimum of 3 years of experience in the hotel industry is required.
- Location: Must be willing to be based in Cameron Highlands (accommodation provided).
- Management Expertise: Proven experience as a Hotel Manager or in a similar role.
- Leadership Skills: Strong leadership and interpersonal skills.
- Organizational Skills: Exceptional organizational and multitasking abilities.
- Industry Knowledge: In-depth knowledge of the hospitality industry and current trends.
- Communication: Excellent communication skills.
- Problem-Solving: Problem-solving mindset and the ability to make informed decisions.

**Salary**: RM5,000.00 - RM8,000.00 per month

**Benefits**:

- Opportunities for promotion
- Professional development

Schedule:

- Monday to Friday

Supplemental pay types:

- Performance bonus
- Yearly bonus


  • Farm Operator

    2 weeks ago


    Cameron Highlands, Malaysia MACRO AGRICULTURE SDN BHD Full time

    General Farm operation / duties - Responsible for the overall farm operations, systems, staff development, data management and efficiency, manpower and development to staff - Lead the manpower planning at the farm to maintain efficient productivity, efficiency and utilization. - To perform any other tasks and assignments as directed by the management from...

  • Farm Operator

    2 weeks ago


    Cameron Highlands, Malaysia MACRO AGRICULTURE SDN BHD Full time

    General Farm operation / duties - Responsible for the overall farm operations, systems, staff development, data management and efficiency, manpower and development to staff - Lead the manpower planning at the farm to maintain efficient productivity, efficiency and utilization. - To perform any other tasks and assignments as directed by the management from...


  • Cameron Highlands, Malaysia PLAY MANAGEMENT SDN BHD Full time

    Ensures all telephone calls are answered as quickly and efficiently as possible. - Maintaining observation over guests and guests’ property to ensure security alerts are kept to a minimum. - Report any maintenance issues to the correct department and check to ensure the work has been completed. - Uses a wide range of coaching skills to ensure that the team...


  • Cameron Highlands, Malaysia PLAY MANAGEMENT SDN BHD Full time

    Ensures all telephone calls are answered as quickly and efficiently as possible. Maintaining observation over guests and guests' property to ensure security alerts are kept to a minimum. Report any maintenance issues to the correct department and check to ensure the work has been completed. Uses a wide range of coaching skills to ensure that the team are...

  • Hotel Manager

    2 months ago


    Cameron Highlands, Malaysia HOTEL DE'LA FERNS SDN BHD Full time

    Accommodation managers are in charge of managing the operations and overseeing the strategy for a hospitality establishment. Their main goal is guest satisfaction and customer recovery. They manage human resources, finances, marketing and operations through activities such as supervising the staff, keeping financial records and organising activities. They...


  • Cameron Highlands, Malaysia PLAY MANAGEMENT SDN BHD Full time

    Ensures all telephone calls are answered as quickly and efficiently as possible. - Maintaining observation over guests and guests’ property to ensure security alerts are kept to a minimum. - Report any maintenance issues to the correct department and check to ensure the work has been completed. - Uses a wide range of coaching skills to ensure that the team...

  • Hotel Manager

    2 weeks ago


    Cameron Highlands, Malaysia HOTEL DE'LA FERNS SDN BHD Full time

    Accommodation managers are in charge of managing the operations and overseeing the strategy for a hospitality establishment. Their main goal is guest satisfaction and customer recovery. They manage human resources, finances, marketing and operations through activities such as supervising the staff, keeping financial records and organising activities. They...

  • Maintenance Manager

    4 weeks ago


    Cameron Highlands, Malaysia ZENITH HOTEL CAMERON & ZENITH SUITES Full time

    **Maintenance Manager** is responsible for ensuring that utility equipment is maintained at a high degree of efficiency and reliability, providing supervision and direction to all personnel regarding maintenance process functions, that all necessary systems are in-place and functional for successful maintenance processes (including work order systems,...


  • Cameron Highlands, Malaysia PLAY MANAGEMENT SDN BHD Full time

    Ensures all telephone calls are answered as quickly and efficiently as possible. Maintaining observation over guests and guests' property to ensure security alerts are kept to a minimum. Report any maintenance issues to the correct department and check to ensure the work has been completed. Uses a wide range of coaching skills to ensure that the team are...

  • Hotel Manager

    4 weeks ago


    Cameron Highlands, Malaysia Hotel De'La Ferns Full time

    **Job Title: Hotel Manager** Remember those childhood games where you were the organizer, ensuring everything ran smoothly? Now imagine doing it in a place where every guest's smile is your winning trophy! Hotel De'La Ferns in Cameron Highlands is on the lookout for a Hotel Manager to turn everyday operations into extraordinary experiences. Join us and...

  • Duty Manager

    1 week ago


    Cameron Highlands, Malaysia ZENITH HOTEL CAMERON & ZENITH SUITES Full time

    Front Office Duty Manager Under the guidance of the Front Office Manager, A Duty Manager main task is to oversee the front desk operations of our business. To support and assist the Front Office and all Departments in the hotel to ensure a smooth, prompt, and effective service to all guests. - Assist the Front Office Manager with the management and support...

  • Hotel Manager

    4 weeks ago


    Cameron Highlands, Malaysia Hotel Casadela Rosa Full time

    **Company Overview**: Nestled in the heart of the picturesque Cameron Highlands, Hotel De'La Ferns is a boutique gem, renowned for its timeless elegance and personalized service. Surrounded by lush greenery and mist-kissed landscapes, our hotel is a sanctuary where guests find solace in nature's embrace while experiencing the epitome of refined...

  • Hotel Manager

    4 weeks ago


    Cameron Highlands, Malaysia Hotel Casadela Rosa Full time

    **Company Overview**: Nestled in the heart of the picturesque Cameron Highlands, Hotel De'La Ferns is a boutique gem, renowned for its timeless elegance and personalized service. Surrounded by lush greenery and mist-kissed landscapes, our hotel is a sanctuary where guests find solace in nature's embrace while experiencing the epitome of refined...


  • Cameron Highlands, Malaysia J&T Express (Malaysia) Sdn Bhd - Perak Full time

    Manage and monitor overall CDC / warehouse day-today operation. - Coordinate with fleet department on inbound & outbound schedule to ensure parcel unloading, loading and sorting efficiency without any delay. - Prepare contingency plan for peak season or special situation. - Plan, manage and monitor manpower to perform daily task. - Prepare related report to...

  • Hotel Duty Manager

    3 weeks ago


    Cameron Highlands, Malaysia Hotel Casadela Rosa Full time

    **Job Title: Duty Manager** Remember those childhood games where you were the organizer, ensuring everything ran smoothly? Now imagine doing it in a place where every guest's smile is your winning trophy! Hotel Casa dela Rosa in Cameron Highlands is on the lookout for a Duty Manager to turn everyday operations into extraordinary experiences. Join us and...

  • Assistant F&b Manager

    2 weeks ago


    Cameron Highlands, Malaysia PLAY MANAGEMENT SDN BHD Full time

    **Responsibilities**: Manage all F&B and day-to-day operations within budgeted guidelines and to the highest standards Overseeing and leading a team of employees within the kitchen and restaurant operations Effectively managing and controlling costs associated with both the kitchen and restaurant operations Pay: RM2,500.00 - RM3,500.00 per...

  • Assistant F&b Manager

    3 weeks ago


    Cameron Highlands, Malaysia PLAY MANAGEMENT SDN BHD Full time

    **Responsibilities**: Manage all F&B and day-to-day operations within budgeted guidelines and to the highest standards Overseeing and leading a team of employees within the kitchen and restaurant operations Effectively managing and controlling costs associated with both the kitchen and restaurant operations Pay: RM2,500.00 - RM3,500.00 per...

  • Hotel Duty Manager

    3 weeks ago


    Cameron Highlands, Malaysia Hotel De'La Ferns Full time

    **Job Title: Hotel Duty Manager** Remember those childhood games where you were the organizer, ensuring everything ran smoothly? Now imagine doing it in a place where every guest's smile is your winning trophy! Hotel De'La Ferns in Cameron Highlands is on the lookout for a Hotel Duty Manager to turn everyday operations into extraordinary experiences. Join...

  • F&b Manager

    2 months ago


    Cameron Highlands, Malaysia The Zenith Hotels & Resorts Full time

    Some of key responsibilities of F&B Manager - Minimum 3-5 years of hotel management work experiences. - Manage the entire Food & Beverage's hotel operation. - Ensure the 5 star standard food & beverage service provided to hotel guest. - Oversee the dining area, food and beverage service staff in accordance with hotel operating policies. - Maintains records...

  • F&b Manager

    2 days ago


    Cameron Highlands, Malaysia The Zenith Hotels & Resorts Full time

    Some of key responsibilities of F&B Manager - **Minimum 3-5 years of hotel management work experiences.**: - Manage the entire Food & Beverage's hotel operation. - Ensure the 5-star standard food & beverage service provided to hotel guest. - Oversee the dining area, food and beverage service staff in accordance with hotel operating policies. - Maintains...