Manager - Personal Financial Services (Branch Sales

6 months ago


Kuala Lumpur, Malaysia Hong Leong Bank Full time

If you are looking to excel and make a difference, take a closer look at us

If you are looking to excel and make a difference, take a closer look at us

The Branch Sales Analytics's key responsibility is to perform sales planning function which covers sales performance tracking and MIS / analytics, sales initiatives/projects conducted by Management from time to time in relation to branches in alignment to business goals and objectives

Sales & Service- Facilitating the preparation of periodical reporting requirements to support the business growth which covers: Monthly business analysis and reporting pack.- Facilitating the formulation and preparation of the annual budget as well as the periodical projections / forecast for Monthly meetings & HO meetings.- Tracking of sales performance, dashboard & productivity; providing trend analysis to give value to RCMs for actions- Sales performance & productivity, Branch profitability
- Resources planning (staff capacity), BM / CSOM vacancies, Sales Staff headcount update on recruitment / resignation- Set-up meeting for General Manager and Regional Community Managers.- Prepare meeting agenda and presentation material for RCM meeting.- General administrative work including staff annual & other leave, expenses claims & payments to caterer and coordinate/monitor office expenses in term of purchases, stocks and payments (e.g. photocopy papers, stationery) and etc.- To carry out any other duties directed by the superior from time to time.- Any other task / ad-hoc project/activities deemed necessary- Working alongside Business to provide input and support on sales campaigns to boost sales,- Perform Management reporting (periodical and ad-hoc)

Managerial- Creating a conducive working environment among team members- Embedding open communication, transparency & fairness- Exhibiting responsible behavior and providing highest standards of professional etiquette- Seeking continuous learning opportunity and improvement in product and operations knowledge to enhance job skills and competency or also via job rotation / new assignments

**Requirements**:
Education/Qualification- Malaysian citizen- Undergraduate degree or equivalent in Finance/Mathematics/Economics/Business/Engineering preferred

Experience- Minimum 5 years of experience in business with proven experience in data analytics.- Good Understanding of Credit Risk Management and Decision Science / Analytics will be an added advantage.

Special Skills- Basic banking knowledge- High level of integrity and accountability- Excellent service mindset and communication skills and cross selling skills- Professional appearance and courtesy

Certification/Licensing Requirements (optional)- FIMM / UT license- PCE & TBE license
- About Hong Leong Bank_
- We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China._



  • Kuala Lumpur, Malaysia Hong Leong Bank Full time

    Executive - Personal Financial Services Branch Sales (Mobile Deposit Specialist) **If you are looking to excel and make a difference, take a closer look at us...** This is a sales role based in our branches and you will report to the Branch Manager. **Key Responsibilities** - Generate and qualify leads from internal and external lists including sourcing...


  • Kuala Lumpur, Malaysia Hong Leong Bank Full time

    Executive - Personal Financial Services Branch Sales (Personal Financial Consultant) **If you are looking to excel and make a difference, take a closer look at us...** **If you are looking to excel and make a difference, take a closer look at us...** **Responsibilities**: - Aggressively source and book new loans for the bank; - Solicit leads via...


  • Kuala Lumpur, Malaysia Hong Leong Bank Full time

    Executive - Personal Financial Services Branch Sales (Personal Banker) **If you are looking to excel and make a difference, take a closer look at us...** PB JD About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core...


  • Kuala Lumpur, Malaysia Hong Leong Bank Full time

    Executive - Personal Financial Services Branch Sales (Personal Banker) **If you are looking to excel and make a difference, take a closer look at us...** **Responsibilities**: - Solicit leads via referrals and cold calls for sales via marketing visits, telemarketing, launches, road show and any other sales activities to achieve sales targets. - To...


  • Kuala Lumpur, Malaysia Hong Leong Bank Full time

    Manager - Personal Financial Services (Customer Service & Operations) **If you are looking to excel and make a difference, take a closer look at us...** We're hiring for **Customer Service & Operations Manager** (Taman Equine Branch) Reporting to the Branch Manager, our Customer Service and Operations Manager is responsible to maintain seamless daily...


  • Kuala Lumpur, Malaysia Hong Leong Bank Full time

    Manager - Personal Financial Services (Customer Service & Operations) **If you are looking to excel and make a difference, take a closer look at us...** We're hiring for **Customer Service & Operations Manager** (Klang Valley) Reporting to the Branch Manager, our Customer Service and Operations Manager is responsible to maintain seamless daily branch...


  • Kuala Lumpur, Malaysia Hong Leong Bank Full time

    Executive - Personal Financial Services Branch Sales (Personal Loan) **If you are looking to excel and make a difference, take a closer look at us...** **If you are looking to excel and make a difference, take a closer look at us...** **Our People Make the Difference **We believe our employees are our greatest assets. In an effort to continuously develop...


  • Kuala Lumpur, Malaysia Hong Leong Bank Full time

    If you are looking to excel and make a difference, take a closer look at us If you are looking to excel and make a difference, take a closer look at us - Functional _(job responsibilities)_ - To oversee and manage the Branch network with the region; - To drive profitability and cost management and deliver Key Results Areas (KRA) of the Branch network within...


  • Kuala Lumpur, Malaysia Hong Leong Bank Full time

    If you are looking to excel and make a difference, take a closer look at us We’re hiring for Customer Service & Operations Manager (Klang Valley) Reporting to the Branch Manager, our Customer Service and Operations Manager is responsible to maintain seamless daily branch operations through leading, guiding, and mentoring the operations team. The role...


  • Kuala Lumpur, Malaysia Hong Leong Bank Full time

    Executive - Personal Financial Services (Mobile Deposits Specialist) **If you are looking to excel and make a difference, take a closer look at us...** This is a sales role based in our branches and you will report to the Branch Manager. **Key Responsibilities** - Generate and qualify leads from internal and external lists including sourcing and...


  • Kuala Lumpur, Malaysia United Overseas Bank (Malaysia) Bhd Full time

    **About UOB**: United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and...


  • Kuala Lumpur, Malaysia Hong Leong Bank Full time

    If you are looking to excel and make a difference, take a closer look at us The Personal Financial Services Operation & Customer Service Executive's key responsibility is to engage with walk-in customers for transaction processing followed by need based discussion with customers for cross selling. Additionally you will also be the first point of contact to...


  • Kuala Lumpur, Malaysia Hong Leong Bank Full time

    Executive - Personal Financial Services (Operations & Customer Service) **If you are looking to excel and make a difference, take a closer look at us...** **Key Responsibilities and Accountabilities** **Sales & Service** - Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and...


  • Kuala Lumpur, Malaysia Hong Leong Bank Full time

    Executive - Personal Financial Services (Operations & Customer Service) **If you are looking to excel and make a difference, take a closer look at us...** **Key Responsibilities and Accountabilities** **Sales & Service** - Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and...

  • Assistant Manager

    6 months ago


    Kuala Lumpur, Malaysia Hong Leong Bank Full time

    Assistant Manager - Personal Financial Services Credit (SMF Operations) **If you are looking to excel and make a difference, take a closer look at us...** - Minimum 1 year experience in Share Margin/ Branch Banking/ Stock broking Operations/ Customer Service in financial industry - Knowledge on Share Margin Financing - Intermediate knowledge on share market...


  • Kuala Lumpur, Malaysia Hong Leong Bank Full time

    Manager - Personal Financial Services (Channel Sales) **If you are looking to excel and make a difference, take a closer look at us...** **If you are looking to excel and make a difference, take a closer look at us...** **Functional (job responsibilities)** - To collaborate with internal (inter-department, branches, sales & digital team) & external...


  • Kuala Lumpur, Malaysia Hong Leong Bank Full time

    Manager - Personal Financial Services (E - Commerce-Channel Marketing)-2 **If you are looking to excel and make a difference, take a closer look at us...** **If you are looking to excel and make a difference, take a closer look at us...** **Responsibilities**: - To collaborate with internal (inter-department, branches, sales & digital team) & external...


  • Kuala Lumpur, Malaysia Hong Leong Bank Full time

    If you are looking to excel and make a difference, take a closer look at us Functional _(job responsibilities)_ - Develop and implement tactical incentive campaigns to internal sales channel - Perform evaluation, financial analysis, and recommendation on merchant business, projects and campaigns. - Work closely with relevant stakeholders across departments...


  • Kuala Lumpur, Malaysia Affin Bank Full time

    Personal Financial Consultant (Nationwide) **Create your future with Affin! You too can make a difference.** Join us at AFFIN, where the open minds meet and be inspired by a shared commitment to great work. Here, you don't just stay at the forefront of the industry - you can make a difference too. **Job Description**: ACCOUNTABILITIES - Achieve PFC ASB...

  • Manager, Manager

    6 months ago


    Kuala Lumpur, Malaysia Hong Leong Bank Full time

    Manager, Manager - Personal Financial Services (Customer & Process Management) **If you are looking to excel and make a difference, take a closer look at us...** **If you are looking to excel and make a difference, take a closer look at us...** **Responsibilities**: - Monitor daily operations to ensure due process, accuracy and accountability are...