Customer Service Representative

7 months ago


Melaka, Malaysia PT. Teknologi Perdana Indonesia Full time

We are one of the leading players in the fast-growing e-hailing services industry. Our mission is to provide convenient, reliable, and safe transportation solutions to our customers. With our innovative technology and commitment to excellence, we are reshaping the way people travel in Malaysia.

This job is definitely for you if you are an active communicator and know how to be convincing, can quickly navigate through complex tasks and find non-standard solutions.

**Most of the work will be related to**:

- Participation in promotional campaigns to spread the brand awareness in the city.
- Approaching potential business partners of the company with propose of extensive and fruitful cooperation.
- Work with promoters.
- Processing requests and feedback from users (live chat, outbound calls, face-to-face);
- Tracking the quality of the provided service and handling objections.

**Requirements**:

- SPM/Diploma/Bachelor's degree in any field (**fresh graduates are welcome to apply);**:

- Strong command of English;
- Sales or Customer Service experience will be an advantage;
- Positive attitude, friendly and outgoing personality;
- Excellent interpersonal and problem-solving skills;
- Computer literate (MS Office).

**Benefits**:

- Yearly evaluation and increment;
- Petrol compensation;
- SOCSO and EPF contributions;
- Free online training program from the first day of working;
- Tech-savvy environment: corporate Customer Relationship Management software, corporate messenger, news blog;
- Compact and well equipped office in Tawau, working schedule: 5 days a week, 9am - 6pm**;**:

- Annual leaves & sick leaves;
- Overtime claim;
- Career growth opportunities.

**Salary**: RM2,500.00 per month

Supplemental pay types:

- Overtime pay
- Performance bonus

Application Question(s):

- Required notice period?
- Are you living in Melaka?

**Language**:

- English (preferred)



  • Melaka, Malaysia PLAYART INTERNATIONAL (M) SDN BHD Full time

    Are you fluent in reading and writing Chinese? Do you possess strong problem-solving skills and a passion for customer service? If so, we have an excellent opportunity for you to join our team as a Customer Service Representative. **Responsibilities**: - Provide assistance to customers in troubleshooting system issues, ensuring prompt and effective...


  • Melaka, Malaysia JOBBUILDER Full time

    **Responsibilities**: - Administer hangtag approvals according to brand certification and approval guidelines. - Receive and verify online hangtag requests from customers; ensure information provided on the hangtag request is completed. - Validate the fabric yardage against fabric purchase invoice to justify for hangtag quantity. - Validate the proper use...

  • Customer Service

    6 months ago


    Melaka, Malaysia ONE SERVICE REPUBLIC SDN BHD Full time

    **Customer Service Executive** **Xiaomi Authorized Service Center (One Service Republic SDN BHD) - Melaka** **RESPONSIBILITY**: - Handle customer service on-site - Resolve customer problem and issue - Do admin and any related task **REQUIREMENT**: - Minimum SPM Speak Malay and English - Willing to learn & start from below - Availability to work shift...


  • Melaka, Malaysia HMJ BIZPOINT SDN BHD Full time

    **HMJ Biz Point Sdn.Bhd** is a subsidiary of **Hj.Mat Hj.Jantan Sdn.Bhd**. The Company focusing on sales & as a distributor of an **organic fertilizer products** known as **"Baja Milagro"**. This fertilizer is an organic fertilizer that is recognized and collaborated with researchers from **University Putra Malaysia (UPM) **which is now receiving great...


  • Melaka, Malaysia PT. Teknologi Perdana Indonesia Full time

    We are one of the leading players in the fast-growing online service industry. Our mission is to provide convenient, reliable, and safe transportation & delivery solutions to our customers. With our innovative technology and commitment to excellence, we are reshaping the way people receive service in Malaysia. **Our team is constantly expanding, so our...


  • Melaka, Malaysia InteliOffice Full time

    Hello! We are looking for a talented, motivated and communicative individual to join our team of professionals and provide top-quality Customer Support solutions to our US customers. This is an on-site job. **Responsibilities**: - Handling customer calls and/or queries received via other tools in a professional and polite way. - Taking care of your daily...

  • Sales Representative

    6 months ago


    Melaka, Malaysia FANTASTIC FOOD FACTORY SDN BHD Full time

    Newage is a well - established Healthcare and Nutrition company with a long-standing history in Malaysia dealing primarily in imported brands of products. We are a dynamic company with a regular stream of product launches. In line with our expansion plan, we are looking to hire 3 Sales Representatives to be based in Melaka or Johor, Perak and KL. - Promote...

  • Customer Service

    6 months ago


    Melaka, Malaysia JONKER CASING HAUS Full time

    Job Description: - Share catalogues with customers (vape products) - Respond to all customer inquiries - Promote the latest company promotions - Manage documents related to delivery orders and invoices - Handle any ad hoc tasks **Requirements**: - At least 1-year customer service experience - Diploma/ Degree holder - Willing to work in Melaka - 6 days...

  • Sales Representative

    7 months ago


    Melaka, Malaysia CKT MARKETING SDN. BHD [367779-V] Full time

    **## SALES REPRESENTATIVE - FROZEN FOOD MANUFACTURING** **JOB DESCRIPTION**: We are seeking a dynamic and results-oriented Sales Representative to join our growing team. In this role, you will be responsible for building and maintaining relationships with key accounts in the [target market, e.g., retail, foodservice, wholesale]...

  • Customer Service

    8 months ago


    Melaka, Malaysia JONKER CASING HAUS Full time

    Resolve complaints and handle service issues - Updating customer records in google sheet - Print consignment and process orders from Shopee, Tiktokshop, Website and WhatsApp - Help sales and marketing team to prepare samples or products for PR package / booth / event / retail setup - Analyze bad reviews or low rating products on all platforms - Update all...

  • Customer Service

    6 months ago


    Melaka, Malaysia Straqta Sdn Bhd Full time

    Job Scope - Attend to client enquiry via whatsapp / calls - Arrange client appointment with technician team - Follow up with client on payment - Key in receipt upon client payment Requirement - Willing to reply to client enquiry out of working hour - Experience in customer service is an advantage **Job Types**: Full-time, Permanent Pay: RM2,000.00 -...

  • Customer Service

    6 months ago


    Melaka, Malaysia Straqta Sdn Bhd Full time

    Job Scope - Attend to client enquiry via whatsapp / calls - Arrange client appointment with technician team - Follow up with client on payment - Key in receipt upon client payment Requirement - Willing to reply to client enquiry out of working hour - Experience in customer service is an advantage **Job Types**: Full-time, Permanent **Salary**: RM2,000.00...


  • Melaka, Malaysia TRAPO MARKETING SDN. BHD. Full time

    Effectively manage large numbers of customer inquiries. - Follow communication procedures, guidelines, and policies. - Keep records of customer interactions, process customer accounts, and file documents. - To be constantly guided by the company's service standards. - To efficiently handle customer inquiries. - To ensure customer satisfaction by providing...


  • Melaka, Malaysia Red Contact Sdn Bhd Full time

    Responsible to handle inbound calls and assist with customers’ inquiries and feedback pertaining to the company products and services. - Provide accurate and understandable information to all customers and support partners. - Ensure customer issues and/or complaints are either addressed or escalated to the appropriate level. - Ensure all follow ups are...


  • Melaka, Malaysia EU Holidays Pte Ltd Full time

    **Responsibilities** - Follow up & service customers’ enquiries or bookings, before and after sales - Achieve sales target - Help customer service managers in any administrative arrangement **Requirements**: - Must be able to work on shift, weekends and Public holidays - Service-oriented with good interpersonal and communication skills - Must be able to...


  • Melaka, Malaysia PLAYART INTERNATIONAL (M) SDN BHD Full time

    **Junior Sales Representative 销售** **Key Responsibilities**: 1. Conduct cold calls and send online messages to potential wholesale customers to promote and sell our beauty FMCG product. 2. Build and maintain relationships with wholesale clients, understanding their needs and providing solutions to meet their requirements. 3. Achieve sales targets and...


  • Melaka, Malaysia Pertubuhan Kebajikan Serantau Muslim Full time

    Job Description: - Providing friendly, professional, and comprehensive responses to customer inquiries about products, services, or related issues. - Recording and updating customer information, including personal details, orders, complaints, and interaction history, in the customer management system. - Handling customer complaints carefully and providing...

  • Customer Service

    7 months ago


    Melaka, Malaysia Agensi Pekerjaan Times Management Consultancy Sdn Bhd Full time

    **Primary Job Functions**: - Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives - Build sustainable relationships and engage customers by taking the extra mile - Keep the customer’s privacy and protect customer information - Meet personal/team qualitative and quantitative targets - Handle...

  • Customer Service

    6 months ago


    Melaka, Malaysia MELAKA STRAITS MEDICAL CENTRE SDN BHD Full time

    Oriental Melaka Straits Medical Centre is a 300-bedded, fully-integrated multidisciplinary specialist centre located at the beach area of Klebang, a mere 10 minutes from the heart of the Melaka Heritage City. Our aim is to be the leader for value-based, high quality healthcare in the region, and our dedicated team are ever ready to serve the local community...


  • Melaka, Malaysia Lillian Confinement Centre Sdn Bhd Full time

    _**MALAYSIAN FEMALE ONLY**_ **Responsibilities**: - Prepare & communicate with our clients from signup until checkout. - Establish a good rapport with our clients, fulfilling client's needs and manage client's feedback. - Co-ordinate with internal departments to deliver quality services to clients. - Execute related administrative...