IT User Site Support Supervisor
3 weeks ago
Ensures that set metrics are achieved (SLO, SLA, MTTR, CSAT, etc.)
- And other tasks that maybe assigned.
**Requirements**:
- Bachelor’s degree in Computer Engineering, Information Technology
- Experience troubleshooting hardware issues and replacing hardware on both desktop and laptop PCs
- Experience installing software, patches, updates on desktops and/or laptops,
- Experience troubleshooting basic network, software, printing problems
- Strong knowledge of MS Windows 10 Operating Systems, MS Office Applications (2016, office365)
**Job Types**: Full-time, Permanent
**Salary**: RM7,000.00 - RM10,000.00 per month
Supplemental pay types:
- 13th month salary
**Experience**:
- User IT equipment set-up/troubleshooting: 3 years (preferred)
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