F&b Supervisor

5 months ago

Masai, Malaysia AMANSARI RESIDENCE RESORT SERI ALAM Full time

_**Responsibilities**:_
- Participates in the recruitment, selection, and training of staff
- Supervise and schedule department staff
- Ensure customer satisfaction
- Anticipate and fulfil guest requests in a timely and friendly manner.
- Resolve customer complaints, as well as internal conflict among staff
- To request stock items for the operations in a timely manner.
- Order and maintain inventory control costs
- Oversee food service, and act as an expeditor, when necessary, to ensure the timely movement of completed food orders from kitchen to customer table
- **Knowledge, Skills and Abilities**:_
- At least 2 to 3 years of working experience required in a similar position of F&B Services.
- Completion of a Food Service administration, hotel or restaurant management course is an asset.
- Excellent Sales skills
- Excellent Customer Service skills
- Leadership skills
- Excellent Organizational skills
- Knowledge of the products, services, sector, industry and local area

**Job Types**: Full-time, Permanent, Contract

Pay: RM3,000.00 - RM3,500.00 per month

**Benefits**:

- Free parking
- Health insurance
- Meal provided
- Opportunities for promotion
- Professional development

Schedule:

- Rotational shift

Supplemental pay types:

- Yearly bonus

Ability to commute/relocate:

- Masai: Reliably commute or willing to relocate with an employer-provided relocation package (required)

**Education**:

- Diploma/Advanced Diploma (preferred)

**Experience**:

- F&B Management: 1 year (preferred)

License/Certification:

- Food Handling (preferred)
- Typhoid (preferred)

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