Control Tower Coordinator

7 months ago


Kuala Lumpur, Malaysia BDP Global Services Centre Sdn Bhd Full time

**Job Summary**:
BridgeNet Solutions is acting as the 4PL provider for a global leader in audio technology. Control Towers are regional hubs that direct operational activities and provide visibility to the client. As the Control Tower Coordinator, you will play a critical part in the tactical execution of the 4PL solution by planning transportation, monitoring exceptions, and communicating with internal and external stakeholders. This role provides the opportunity to make a clear impact on BridgeNet’s success through its importance as the first line of defense for transportation execution.

**Essential Functions: (Primary)**
- Execute transport, load, and consolidation planning
- Execute 3PL selection and booking process
- Proactively identify and address any transport related exceptions
- Act as the point of contact for transport related communication with vendors, 4PL customer, and 3PL’s
- Provide solutions to shipment specific questions and inquiries
- Monitor and follow up on non-compliant or missing communication events
- Execute the spot quote process to obtain competitive and timely quotations for the customer
- Other functions as assigned

**Job Requirements**:
**Knowledge and Skills**:

- Strong attention to detail
- Ability to think outside of the box and be resourceful
- Willingness to learn
- Team player
- Strong interpersonal skills
- Excellent written and verbal communication skills
- Ability to prioritize tasks in order to achieve objectives
- Ability to perform in a multicultural matrix environment
- Microsoft Office, Word, Excel and PowerPoint

**Education**:

- Bachelor’s degree
- Minimum of 1-3 years of transportation analyst experience
- Demonstration of business acumen required

**Knowledge and Skills Desirable but Not Essential**
- Industry experience
- Sound understanding of a service organization
- International business experience

**Travel/Meeting Requirements**
- Travel is expected to be less than 5%
- Meetings and conference calls may be required outside of normal business hours to allow for global participation.

**Disability type**:
Not Applicable
- About BDP Global Services Centre Sdn BhdBDP Global Services Centre has been in operation since 2009 providing various back-end export & import logistics facilitation to provide seamless front-end experiences. It started as a small operation and over the last 16 years have grown to almost 600 employees with 5 offices serving across the globe.



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