Hospitality Training Executive
2 weeks ago
Typical duties includes;
- Assist & Develop Training System, Modules, Guides, Manuals
- Assist & Systemise the Training Department and build a strong Culture and emphasis in Customer Service Experience and Outstanding Hospitality.
- Enhance Product Knowledge skill-set techniques, Leadership Courses, Retraining, Mentoring, Coaching, Team Building programs and etc. Facilitate a wide range of training programs that enhances and uplifts the Kenny Hills Bakers’ Hospitality Group.
- Required to be on the floor at times during operations to observe and perform on-the-spot feedback and training to the team.
- Creating and implementing training tools, manuals and training programs that target tangible results in hospitality operations and customer service for all new team member and retraining for current team member (individual and overall).
- Collaborate with the General Manager, HODs and Outlet Managers to recruit and conduct interviews for the team member based on hiring guidelines (company culture and values).
**Job Types**: Full-time, Permanent
Pay: RM3,000.00 - RM3,500.00 per month
**Benefits**:
- Flexible schedule
- Opportunities for promotion
- Professional development
Schedule:
- Day shift
- Early shift
- Weekend jobs
Supplemental pay types:
- Performance bonus
- Yearly bonus
Application Question(s):
- When is your expected start date
- What is your expected salary?
- Do you have your own transport
**Experience**:
- Classroom Training: 1 year (preferred)
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