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Global Digital Fra Operations Lead

1 month ago

Selangor, Malaysia Novartis Full time

**Summary**:

- To lead the FRA function within a country across divisions OR lead an FRA service line/ process/ area/ technology and ensure end-to-end service delivery to all Novartis divisions

**About the Role**:
**Major accountabilities**:

- Drive the global Digital FRA strategy for scaling automation for growth
- Build automation roadmaps from concept to launch encompassing technology trends and adoption, business process change, service design and security and compliance.
- Align innovation efforts with cross-functional strategies and legal/regulatory/statutory requirements.
- Formulate and manage implementation plans and value cases to deliver automations for FRA and on LDC platforms
- Serve as community manager for Digital FRA websites, including content creation, training curation and engagement lead for crowdsourcing automation
- Incubate digital skills and ecosystem in alignment with Digital FRA governance model.
- Determine resource and capacity plans for automations based on complexity
- Achieve targets in enterprise and business use case contribution
- Contribute to establishing important metric contributing to efficiency, compliance, quality and impact
- Maintain governance with business and technology communities
- Collaborate with FC&C and Auditors on compliance topics Manage portfolio of centralized automations in all approved technologies

**Essential Requirements**:

- University level degree Finance/Accounting or any related field.
- Fluent in English both written and spoken, excellent communication skills. Other languages are a plus.
- Minimum of 10 years of working experience in process improvement projects and financial reporting and accounting processes in a multinational organization
- Trained in maturing and emerging RCA and ETL technologies, design thinking, value proposition, business modelling and automation lifecycle
- Proficiency in Alteryx and/or Power Automate Desktop
- Familiarity with innovation and automation terminology.
- Proficient in change management and Agile fundamentals
- Business insight and stakeholder engagement
- Strong written and oral communications and engagement skills
- Experience of working in multicultural / international environment
- Able to work asynchronously and undertake international travel

**Why Novartis**:
Our purpose is to reimagine medicine to improve and extend people’s lives and our vision is to become the most valued and trusted medicines company in the world. How can we achieve this? With our people. It is our associates that drive us each day to reach our ambitions. Be a part of this mission and join us-
- **Join our Novartis Network**:
If this role is not suitable to your experience or career goals but you wish to stay connected to hear more about Novartis and our career opportunities, join the Novartis Network here:
Division

Finance

Business Unit

CTS

Location

Malaysia

Site

Selangor

Company / Legal Entity

MY01 (FCRS = MY001) Novartis Corporation (Malaysia) Sdn. Bhd. (19710100054)

Functional Area

Audit & Finance

Job Type

Full time

Employment Type

Regular

Shift Work

No

Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve.

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