Chinese Content Moderator

2 weeks ago

Bayan Baru, Malaysia MyGlit Full time

**Role**:QA/QC Exec.

**Timings**:Shifting Schedule (Permanent)

**Industry**:BPO

**Work Mode**:Work from office

**Functional Area**:ITES / BPO / Operations / Customer Service / Telecalling

**Process**:Non-Voice

Key Skills: Mandarin Content Moderator Customer Service Agent Mandarin or Cantonese Voice Support Must be fluent in speaking both Mandarin and English- Job Details
- Job Title: Content Moderation Specialist
- Location: One Precinct, Bayan Baru Pulau Pinang
- Shift: 5 working days (Rotational Shift)

Salary Range: MYR 2700 - MYR 3200
- Languages: English and Mandarin
- Intakes: August 2023 (16th, 21st, 28th, 31st)*

Overview

Ecommerce's Governance and Experience is a global team responsible for

ensuring our marketplace is safe and trustworthy for not only our users but

also sellers and creators. We value user satisfaction and work on policies,

rules, and systems to ensure quality.
- Responsibilities
- Review seller, business and product information, short videos, and

livestreams to ensure legal compliance and safety of content uploaded
- to the platform.
- Conduct basic data analysis and deliver defined process report.
- Identify opportunities to drive improvements on risk mitigation,

process streamlining, quality enhancement, and policy localization as
- well as optimization at scale.
- Collaborate with other functions of the E-commerce business unit to

complete the designated work to meet the team's goal**Qualifications**:

- Excellent written and verbal communication skills in English and

Mandarin.
- Strong problem-solving skills and demonstrated multi-task capabilities

and ambiguity
- Flexible for shifting schedule and changes along with it
- Compliance or moderation operations experience is preferred - Strong

analytical and research skills.
- Ability to work in a fast and evolving environment with detail-oriented

focus.
- Able to work in Rotational Shift and Rotational Off days.

  • Content Moderation Specialist

    4 weeks ago

    Bayan Baru, Malaysia Helius Technologies Sdn Bhd Full time

    Responsibilities - Review seller, business and product information, short videos, and livestreams to ensure legal compliance and safety of content uploaded to the platform. - Conduct basic data analysis and deliver defined process report. - Identify opportunities to drive improvements on risk mitigation, process streamlining, quality enhancement, and policy...

  • Content Moderator

    4 weeks ago

    Bayan Lepas, Malaysia Gratitude Inc. Full time

    **Role**:Content Moderator **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Chat Key Skills: Mandarin Content Moderator Proficient in the Mandarin language Must be fluent in speaking both Mandarin and English - **Job Opportunity: Content Moderator...

  • Content Moderator

    3 days ago

    Bayan Lepas, Malaysia Teleperformance Full time

    Overview: Content moderator jobs continue to be on the rise as the online world never stops needing content moderation. A Content Moderator is always on guard, maintaining the online reputation of a business. They screen, monitor, and approve content in compliance with the website’s guidelines. Also, they promote excellent customer service and help to...

  • Content moderator

    2 weeks ago

    Bayan Baru, Malaysia Teleperformance Malaysia Full time

    Minimum Diploma In Any Field.Fresh Graduate are welcomeNo experience needed.Must fluent in English & Madarin.5 Working days + 8 Working hours.Must Work on-siteShift Rotational:Night shift Noon Shift Morning Shift Pay: RM3, RM4,000.00 per monthBenefits: Health insuranceSchedule: Afternoon shift Day shift Night shiftSupplemental pay types: 13th month salary...

  • Content moderator

    2 weeks ago

    Bayan Baru, Malaysia Teleperformance Malaysia Full time

    Minimum Diploma In Any Field.Fresh Graduate are welcomeNo experience needed.Must fluent in English & Madarin.5 Working days + 8 Working hours.Must Work on-siteShift Rotational:Night shift 2200-0700Noon Shift 1600-0100Morning Shift 0700-1600Pay: RM3,300.00 - RM4,000.00 per month**Benefits**:- Health insuranceSchedule:- Afternoon shift- Day shift- Night...

  • Content Moderator- Mandarin

    6 days ago

    Bayan Lepas, Malaysia Career International FOS Sdn Bhd Full time

    Roles & Responsibilities - Reviewing Online Videos//Content/Complaints/Legal Notices received from the end customer on any incorrect decisions taken related to their copyright work/material - Reviewing/updating contents on a popular social media platform - Audit of content received and sharing for Social Media Upload Generic & Behavioral Skills -...

  • Customer Service Content Moderation Mandarin

    6 days ago

    Bayan Baru, Malaysia Trinity Workforce Solution (Malaysia) Sdn Bhd Full time

    **Job Highlights** - Work Life Balance Environment - Young, energetic, and supportive team! - Diversified and inclusive culture - Language and Night Shift Allowance **Overview** **Responsibilities** - Support customers to place online orders with the client. - Processing payments and confidential client information in a manner that is precise and...

  • Content Moderator- Mandarin

    6 days ago

    Bayan Lepas, Malaysia Career International FOS Sdn Bhd Full time

    Reviewing Online Videos//Content/Complaints/Legal Notices received from the end customer on any incorrect decisions taken related to their copyright work/materialReviewing/updating contents on a popular social media platformAudit of content received and sharing for Social Media Upload Generic & Behavioral Skills -Proficiency in Native Language...

  • Content Moderator Mandarin Speaker Penang Fresh

    3 weeks ago

    Bayan Baru, Malaysia Glob Pro BrainHunters Sdn Bhd Full time

    **Job Highlights** - Work Life Balance Environment - Young, energetic, and supportive team! - Diversified and inclusive culture - Language and Night Shift Allowance **Overview** **Responsibilities** - Support customers to place online orders with the client. - Processing payments and confidential client information in a manner that is precise and...

  • Content Moderator

    4 weeks ago

    Bayan Lepas, Malaysia Teleperformance Full time

    Overview: - Identify and escalate priority issues through proper channels when necessary - Follow up with customers to ensure their technical issues are resolved - Work with other team members in identifying better ways in providing better customer support - Meet all key performance indicators set by the company and client Adhere to the policies set by the...

  • Team Lead

    4 weeks ago

    Bayan Lepas, Malaysia Growthfn Sdn Bhd Full time

    * Provide mentorship, guidance, and career development to their team members. - To lead a high-performing team through an exciting transition to build problem-solving, critical thinking, analytical and technical capabilities, enabling the department to develop deeper, more scalable solutions. - Team management responsibilities for a market team, whilst also...

  • 内容审核人员 (Content Moderator)

    4 weeks ago

    Bayan Lepas, Malaysia Jom Kerja! Full time

    **职业要求：** - 英语语言能力必须精通，尤其是写作。 - 必须是中文母语者。 - 愿意在槟城，Bayan Lepas工作。 - 能够接受轮班制。 - 鼓励应届毕业生申请。 **Job Types**: Full-time, Contract Contract length: 12 months **Salary**: RM2,800.00 - RM4,300.00 per month **Benefits**: - Additional leave - Health...

  • Team Lead- Customer Service

    4 weeks ago

    Bayan Lepas, Malaysia GrowthFn Sdn Bhd Full time

    Position: Team lead - Customer Service - Mandarin Speaker Location: Bayan Lepas, Penang Salary Range: RM5,500 - RM6,500 Language: Mandarin, Bahasa Melayu, English (Trilingual) Specialization: TL exp in Customer Service background Target Onboarding Date: Max. 1 month notice Type: Full-time Shift: 24/7 **Responsibilities**: - Provide mentorship,...