Operation Assistant

2 weeks ago


Ipoh, Malaysia Perak Transit Berhad Full time

**Key Responsibilities**

1. Scheduling and Coordination
- Assist in creating and managing bus schedules
- Coordinate with drivers and other staff to ensure smooth operations

2. Communication
- Act as a liaison between different departments within the company
- Communicate with drivers regarding their schedules, routes, and any changes
- Handle customer inquiries or complaints related to bus operations

3. Documentation and Record Keeping
- Maintain accurate records of bus schedules, routes, and maintenance activities
- Prepare reports on operational efficiency and performance
- Ensure compliance with regulations and company policies

4. Safety and Compliance
- Support in ensuring that all bus operations comply with safety regulations
- Monitor and report any safety concerns or incidents

5. Emergency Response
- Assist in developing and implementing emergency response plans
- Coordinate with relevant authorities during emergencies or disruptions

6. Continuous Improvement
- Identify areas for improvement in bus operations
- Collaborate with the management team to implement process enhancements
- Liaise with government authorities for new bus operation opportunities, routes, and schedule enhancements
- Set KPI for relevant bus operation departments to drive achievement and improvement
- Monitor and reduce bus operation summon and penalty issues by improving bus quality and driver training

**Qualifications**
- Bachelor’s degree in Business Administration, Public Administration, or a related field
- Proven experience as an Operation Assistant or in a similar regulatory compliance role within the transportation industry
- Strong understanding of local, state, and federal transportation regulations and licensing requirements
- Excellent organizational and multitasking skills with keen attention to detail
- Effective communication and interpersonal skills for liaising with different departments and external authorities
- Responsible and disciplined approach to work

**Salary**: From RM2,000.00 per month

Schedule:

- Monday to Friday

**Experience**:

- Logistics: 1 year (required)


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