Guest Service Officer

Guest Services ExecutiveThe Guest Services Executive will be responsible for managing the delivery of exceptional guest experiences at our Resort. This role requires a highly organized and motivated individual who can work effectively with a team to achieve outstanding results.Responsibilities:Develop and execute strategies to improve guest satisfaction and...

Responsible to ensure that the Front Office & Concierge department are successful and operates as an independent profit center while ensuring maximum guest satisfaction consistent with Weil hotel standards, through planning, organizing, directing and controlling all aspects related to the revenues and operating expenses. **Job Types**: Full-time,...

**JOB SUMMARY** - To ensure that the Cash Float received is accurate and the denomination required is available. - Guest Service Assistant cum Ticketing Cashier are to comply fully on all SOP’s designed by the Manager/Assistant Manager and Superiors. - Guest Service Assistant cum Ticketing Cashier are to be held accountable for any loss, variances...

Hospitality establishment receptionists provide first point of contact and assistance to the guests of a hospitality establishment. They are also responsible for taking bookings, processing payments and giving information. We envisioned Tower Regency Hotel & Apartments Sdn Bhd as a dynamic and leading standard hotel, rendering above-par service, consistent...

Hospitality establishment receptionists provide first point of contact and assistance to the guests of a hospitality establishment. They are also responsible for taking bookings, processing payments and giving information. Travelodge Ipoh debuts in January 2020 as the city’s first internationally-branded hotel. Our 268 newly refurbished guestrooms in a...

Luxurious Career OpportunitySunway Hotels & Resorts invites talented individuals to apply for the Junior Butler (also known as Food & Beverages Assistant) position. This exciting role offers an unparalleled chance to thrive in a world-class environment.About the Role:The Junior Butler supports the Food & Beverages Department in delivering exceptional guest...

Job Responsibilities: - To assist the Front Office Manager in day-to-day Front Office operations. - Effectively manages and oversees the daily operations of the Front Office. - Supervises room reservations and the allotments to ensure maximum yield is achieved. - To manage the guest experience by representing the Hotel in resolving any guest-related issues...

The Digital Content and Guest Experience Coordinator will play a critical role in enhancing the overall guest experience at our resort. As a key member of the Welcome & Services team, you will be responsible for creating engaging content across various digital platforms, including mobile applications, TVs, and print media.The ideal candidate will have...

**Responsibilities** - Perform all check-in and check-out tasks - Manage online and phone reservations - Inform customers about payment methods and verify their credit card data - Register guests collecting necessary information (like contact details and exact dates of their stay) - Welcome guests upon their arrival and assign rooms - Provide information...

Job Description: - The main role as Hotel’s Butler - The role includes concierge, reservation, guest liaison, rooming services, cashiering, operation data and report, tour guide, buggy service and other Front Office operation services - Support Front Office administration such as internal system operating, profile update, workplace safety audit,...

**Responsibilities**: - Train, supervise and support office staff - Ensure timely and accurate customer service. - Handle complaints and specific customers requests. - Ensure company's policies and security requirements are met. - Constant Supervision of Front Office Operations and to ensure discipline and quality standards are adhered. - Ensure effective...

**Customer Service Officer** **Urgently hiring** **EDUCATION**: - SPM OR CERTIFICATE - FRESH GRADUATES TO APPLY **WORK EXPERIENCE**: - WITH OR WITHOUT CAN APPLY - TRANING GIVEN BY TOP LEADERS **JOB RESPONSIBILITIES**: - TO CALL AND REMIND CUSTOMERS ON THEIR OVERDUE PAYMENTS. - PERSUADE, NEGOTIATE WITH CUSTOMERS FOR REPAYMENT ARRANGEMENTS. - TO ACHIEVE...

Provides protection for the Hotel buildings against vandalism and illegal intrusion. - Provides assistance and direction to all staff and guest who having official business within Hotel's buildings. - Conduct regular patrols of interior and exterior of Hotel's properties to establish and maintain security controls. - Monitor and response to technical...

**Responsibilities** - Perform all check-in and check-out tasks - Manage online and phone reservations - Inform customers about payment methods and verify their credit card data - Register guests collecting necessary information (like contact details and exact dates of their stay) - Welcome guests upon their arrival and assign rooms - Provide information...

Customer Service Officer (RM 2800 - 3800) **Responsibilities**: - The incumbent will be responsible for managing the front desk and providing customer service within the school. - This includes the prompt and accurate routing of telephone calls, as well as disseminating information to students, parents, and staff members. - Additionally, the incumbent is...

Job description - Register guests and assigns rooms. Accommodates special requests whenever possible. - Assists in pre-registration and blocking of rooms for reservations. - Thoroughly understand and adheres to proper credit, check-cashing and cash handling policies and procedures. - Understands room status and room status tracking. **Salary**: RM1,500.00 -...

Responsible to ensure that the Front Office & Concierge department are successful and operates as an independent profit center while ensuring maximum guest satisfaction consistent with Weil hotel standards, through planning, organizing, directing and controlling all aspects related to the revenues and operating expenses. **Job Types**: Full-time,...

**Responsibilities**: - Job Description: - The main role as Hotel’s Bellman and Runner mainly for Front Office Department - Support Front Office operations in terms of the welcoming ceremony, guest luggage administration, rooms setup & mise-en-place, transportation administration, guest chauffeur and other related operational service tasks - The role...

Responsible to ensure that the Front Office & Concierge department are successful and operates as an independent profit center while ensuring maximum guest satisfaction consistent with Weil hotel standards, through planning, organizing, directing and controlling all aspects related to the revenues and operating expenses. **Job Types**: Full-time,...

Ability to work over-time, preferably possess own vehicles Job Descriptions: The position of Malaysia Customer Service Officer includes the following responsibilities: - Works efficiently and enthusiastically on assignments and goal attainment. - Attend and actively participate in Management Meetings for the customer service group. - Takes responsibility...