Customer Service Officer

Passionate, customer-driven attitude and does not give up in the face of challenges but works to find the best solution for our customers - Experience in customer service / sales environment is an added advantage - Ability to multi-task well and in a fast-paced environment, using a variety of different digital tools and platforms during the course of...

**Responsibilities**: 1. Communicate and explain basic information to the customer 2. Overcome concerns, resolving customer concerns through active listening, empathy, professionalism, and problem solving 4. Provide excellent support experience to customers via all relevant communication channels. 5. Identify customer's needs, researching any existing...

**Responsibilities** - Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issue related to the company's products - To exceed customers’ expectation in terms of customer service & accurate information **Requirements**: - You will be required to work on rotational and graveyard shifts -...

Responsibilities: - Handling all inbound calls and live chat pertaining to customer general enquiries, complaints, comments, feedback, and other raising issues related to the company's products. - To exceed customers' expectations in terms of customer service and accurate information. - Work in a team to achieve the required KPI elements and SLA. - Report...

**Cafe Crew (Part Time/Full Time)** **Responsibilities**: - Team player, able to work effectively and communicate with the team. Welcoming customer in a courteous and prompt manner and leading them to a prepared table in accordance with our seating procedures. Provide full assistance to customers concerning general queries as required. Answer phone...

Responsibilities: - Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issue related to the company's products. - To exceed customers expectation in terms of customer service & accurate information. - Work in a team to achieve the required KPI elements and SLA. **Salary**: RM4,000.00 -...

Salary: RM 1,800 - RM 2,000 Location: No. 7, Jalan PJU 10/10E, Saujana Damansara, Damansara Damai. Working days: Monday to Thursday (9am-6pm), Saturday & Sunday (9am - 5.30pm) 1. Understand clients' needs, goals, and challenges to provide appropriate product or service solutions. 2. Build and nurture strong relationships with existing clients to ensure...

**Administrative Tasks**: - Data Entry: Entering customer information, appointment details, and other relevant data into the company's database or VSS System - Document Management: Filing paperwork, organizing files, scanning documents, and maintaining electronic records. - Report Generation: Assisting in the preparation of reports, spreadsheets, and...

**Hiring Branch: Cycle & Carriage Mutiara Damansara** **Responsibilities**: - To provide professional automobile advisory service to customers visiting the service centre. - To check-in all assigned customers, including all pre-check in preparation (check vehicle history, any outstanding jobs, recall campaigns etc) and to conduct active reception for all...

Manage the client dashboard to view any jobs that are coming through, and call the customer to confirm the appointment timing - Ensure that these jobs are picked up by our service professionals. If needed, call or Whatsapp them to ask them to pick up the job. - Assign the job to the service professional or accept the job on their behalf. - Coordinate with...

**Madinah Group **is an insurance agency affiliate to Prudential Assurance (M) Bhd. consist of 11 managers and 150 agents working together under one brand name Madinah Group. We provide consultation mainly on life insurance, investment, education plan, retirement plan, income protection and general insurance. We have been in the insurance industry with...

Responsible for providing customer service supports for customers and managing escalations as per the below requirements: **Responsibilities**: - The ability to work efficiently in a fast-paced, high-volume environment. - Answer a high volume of inquiries and meet designated service level thresholds determined by the Company. - Provide information on our...

Responsible for providing customer service supports for customers and managing escalations as per the below requirements: **Responsibilities**: - The ability to work efficiently in a fast-paced, high-volume environment. - Answer a high volume of inquiries and meet designated service level thresholds determined by the Company. - Provide information on our...

Responsibilities: - Handling all inbound calls and live chat pertaining to customer general enquiries, complaints, comments, feedback, and other raising issues related to the company's products. - To exceed customers' expectations in terms of customer service and accurate information. - Work in a team to achieve the required KPI elements and SLA. - Report...

**Hey Sales Executive! Are you available?** Jewel Cafe is the first Japanese jewelry and branded goods recycling (purchase) business in Malaysia. You will be able to see and deal with various jewelry and branded goods every day. This is the ideal workplace for those who love branded handbags and luxury watches. Here in Jewel Cafe, we are all like a big...

**Hey Sales Executive! Are you available?** Jewel Cafe is the first Japanese jewelry and branded goods recycling (purchase) business in Malaysia. You will be able to see and deal with various jewelry and branded goods every day. This is the ideal workplace for those who love branded handbags and luxury watches. Here in Jewel Cafe, we are all like a big...

Your role will involve engaging with customers and attending to their inquiry. **Key Responsibilities**: - Follow up with customers who send in inquiry via social media - Develop and maintain an in-depth understanding product. - Provide customers with detailed information about product features and benefits. - Address customer queries and concerns with...

**Responsibilities**: - Gather and analyze customer feedback to identify trends and areas for improvement. - Identify and resolve customer issues, ensuring a high level of customer satisfaction. - Provide accurate information about products/services and assist with order placement, tracking, and returns. - Record customer interactions, transactions,...

**Responsibilities**: - Gather and analyze customer feedback to identify trends and areas for improvement. - Identify and resolve customer issues, ensuring a high level of customer satisfaction. - Provide accurate information about products/services and assist with order placement, tracking, and returns. - Record customer interactions, transactions,...

IMMEDIATE HIRING!!!! **Responsibilities**: - Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issue related to the company's products. - To exceed customers expectation in terms of customer service & accurate information. - Work in a team to achieve the required KPI elements and...