Customer Service

**Responsibilities**: - Gather and analyze customer feedback to identify trends and areas for improvement. - Identify and resolve customer issues, ensuring a high level of customer satisfaction. - Provide accurate information about products/services and assist with order placement, tracking, and returns. - Record customer interactions, transactions,...

**Responsibilities**: - Gather and analyze customer feedback to identify trends and areas for improvement. - Identify and resolve customer issues, ensuring a high level of customer satisfaction. - Provide accurate information about products/services and assist with order placement, tracking, and returns. - Record customer interactions, transactions,...

**Overview**: **Salary**: 2,500 MYR ~ 3,000 MYR**Industry**: Manufacturing(Automobile)- Drive initiatives, strategy to achieve assigned Business objectives. - Develops and builds strong customer relationships at all levels. - Customer support on quality issues and resolved with factories. - Malaysia customers Market Research. - Any other tasks as given by...

Multiple positions CUSTOMER SERVICE & TELEMARKETING Location: phileo damansara ( 5min away from Phileo Damansara MRT Station) Working hours: 9am - 6pm Requirements: SPM Can start immediately Good communication skill & written in both Bahasa Malaysia & English Working experience is not necessary as training will be provided Proficient in the use of...

Multiple positions CUSTOMER SERVICE & TELEMARKETING Location: Damansara PJ Working hours: 9am - 6pm Requirements: SPM Can start immediately Good communication skill & written in both Bahasa Malaysia & English Working experience is not necessary as training will be provided Proficient in the use of computers Pleasant personality and able to handle...

Multiple positions CUSTOMER SERVICE & TELEMARKETING Location: phileo damansara ( 5min away from Phileo Damansara MRT Station) Working hours: 9am - 6pm Requirements: SPM Can start immediately Good communication skill & written in both Bahasa Malaysia & English Working experience is not necessary as training will be provided Proficient in the use of...

Multiple positions CUSTOMER SERVICE & TELEMARKETING Location: phileo damansara ( 5min away from Phileo Damansara MRT Station) Working hours: 9am - 6pm Requirements: SPM Can start immediately Good communication skill & written in both Bahasa Malaysia & English Working experience is not necessary as training will be provided Proficient in the use of...

Engage patient & doctor to finalize appointment schedule. - Follow up patient prior to appointment day. - Register patients and finalize billings. - Work with doctor and patient for finalization of follow up treatments. - Ensure exceptional customer experience throughout patient visits. - Monitor patient feedback and assist to resolve patient grievances....

1 Responsible for prompt delivery to customers (i.e.OEM, Industrial and Automotive). 2 Prompt submission of assigned report. 3 Responsible for master creation for SAP distribution module. 4 Fully understand and utilize SAP distribution module for work and able to advise others CS user. 5 Monitor and analyse monthly delivery cost. 6 Responsible for...

**JOB REQUIREMENTS**: - Excellent communication and writing skills in **English** and **Bahasa Malaysia.**: - Able to communicate in **Mandarin** & **Cantonese**. - **SPM leavers** are encouraged to apply. - Able to work on **rotational shifts.**: - Prior working experience in the **call service industry** will be an added advantage. - Good...

**JOB HIGHLIGHT** - Must have own transport - Fun, Engaging Work Environment. - Full training provided **JOB DESCRIPTION** - Must be able to communicate in English. - SPM leavers who are interested to start their career in a call center are also encouraged to apply. - You are required to work on rotational shifts. - Problem solvers and ability to perform...

Job description Upstream BPO Sdn. Bhd. is one of the pioneers in Business Process Outsourcing, in Malaysia specialize in Inside sales, Tele sales and B2B Lead generation. Upstream BPO was awarded “TOP B2B company in Asia” straight 2021,2020 and 2019. We are expanding our Customer Service team and hiring Immediately. We are currently looking to...

**Responsibilities**: At Principal, we invest in what matters. And building talented teams is where it all begins. We’re drawn to people who bring unique perspectives, passion, and expertise to help us advance the financial security and well-being of our customers, transform our growing business, and drive positive change in the communities where we live...

**JOB REQUIREMENTS**: - Excellent communication and writing skills in **English** and **Bahasa Malaysia**. - **SPM leavers **are encouraged to apply. - Able to work on rotational shifts. - Prior working experience in the **call service industry** will be an added advantage. - Good problem solving skills and ability to perform under a high paced working...

Data Entry. - Performing clerical tasks such as filing, scanning documents into an electronic system, and making copies of documents. - Manage customer queries by sharing products information, checking status, etc. to customers when asked. - Follow up customers. - Resolve customers queries and problems. - Providing ad-hoc support to staff members in other...

Responsibilities: - Handling all inbound calls and live chat pertaining to customer general enquiries, complaints, comments, feedback, and other raising issues related to the company's products. - To exceed customers' expectations in terms of customer service and accurate information. - Work in a team to achieve the required KPI elements and SLA. - Report...

Respond to customer inquiries and provide accurate information and solutions in a timely and friendly manner. - Manage and resolve customer complaints and escalate to appropriate teams when necessary. - Maintain accurate records of customer interactions, transactions, comments, and complaints. - Meet or exceed performance targets and KPIs. - Other adhoc...

Attending to _**inbound calls**_ for consumer throughout the _**UK, Singapore, Australia**_ etc. - Handling enquiries related to credit card and banking on a daily basis - Able to resolve customer queries and issues with an aim to provide a first call resolution **Requirements**: - Possess a _**Diploma / Degree**_ (_**Minimum SPM **_holder must have...

1. Contact potential clients telephonically. 2. Read the prepared script when pitching the company's products and services. 3. Provide any information that the client requests. 4. Reach out to existing and potential customers to present our product and service offering. 5. Learn details about our product and service offerings. 6. Address any questions...

**Job Summary** To attend to inbound calls - inquiries, problems, and complaints from customers to resolve issues, providing excellent contact resolution, and performing outbound calls when necessary. **Responsibilities**: **Job Requirement**: Have a minimum of 1 year of experience in the Financial Services industry (e.g., Banking or...