Banquet Assistant Executive
5 months ago
Responsibility:
- Attend pre-event meetings host by Sales
- Coordinate pre-event briefing with other department
- Ensures all functions are set and staff is prepared and organized before required time on BEO
- Assisting with event preparation, set up, and closing, including setting up and packing away tables, table cloths and place settings, and buffets
- Supervises clearing and post function cleanup and garbage removal
- Maintains clean and orderly back areas, pre-function areas and storage areas
- Supervises the handling, storage, and security of all catering service equipment and decor
- Dress in accordance with event guidelines
- Provide prompt and courteous service to all guests
- Anticipate guests’ needs and exceed customer service expectations
- Assist in F&B Outlet by taking orders, preparing & serving food and beverages.
- Directing guests to necessary services and features, and leading guests on tours of the location
- Supporting other staff to ensure guest satisfaction
- Adhering to safety and quality regulations
- Maintain a high level of cleanliness and awareness of sanitary practices
- Respond urgently and appropriately to any concerns
- Work all assigned shift unless approved by management
- Attends weekly meeting to evaluate strategies and ideas for enhancement to benefit the guest experience
- Reviews scheduling and labor needs to meet the guests needs as well as maximize efficiency
- Prepares summary of events, report, work schedule, checklist and other documentation as required
Requirement:
- Some education or experiences in hospitality (banquet or F&B preferred)
- Good interpersonal skills
- Courteous and attentive to guests
- Ability to meet the physical demands of the job, staying on your feet, climbing stairs, carrying heavyweights
- Ability to work as part of a team and follow instructions
- Willingness to work nights, weekends and holidays
- Ability to stand and walk for 10+ hours
- Basic computer proficiency
- Good verbal and written communication skills
- Must have a flexible schedule, be highly motivated and quality driven
- Detail oriented yet able to excel while multi-tasking
- Able to accept responsibility and lead by example
**Job Types**: Full-time, Permanent
**Benefits**:
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development
Schedule:
- Day shift
- Weekend jobs
Supplemental pay types:
- Yearly bonus
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