Customer Service Support

**Position**: Supply Chain and Customer Service Support Assistant **Location**: Ara Damansara **Reports To**: Senior Supply Chain & Customer Service Support **Position Purpose** The primary objective of this role is to strive for customer satisfaction by providing end-to-end support across Company’s supply chain cycle, from when a purchase order is...

**Title: Customer Service Executive** - Handling inbound call and other general enquiries, escalation support. - To exceed customers' expectations in terms of customer service & accurate information. - Work in a team to achieve the required KPI elements and SLA. **Salary**: RM2,200.00 - RM2,500.00 per month **Benefits**: - Health insurance - Opportunities...

Requirement: - Chat Handling: excellent knowledge of handing chat. **Responsibilities**: To exceed customers' expectations in terms of customer service & accurate information. Work in a team to achieve the required KPI elements and SLA Rotational shift : 9 hour per shift ( 5 working days) Working location: Ara Damansara Pay: RM2,300.00 - RM3,200.00 per...

Responsible for providing customer service supports for customers and managing escalations as per the below requirements: **Responsibilities**: - The ability to work efficiently in a fast-paced, high-volume environment. - Answer a high volume of inquiries and meet designated service level thresholds determined by the Company. - Provide information on our...

Responsible for providing customer service supports for customers and managing escalations as per the below requirements: **Responsibilities**: - The ability to work efficiently in a fast-paced, high-volume environment. - Answer a high volume of inquiries and meet designated service level thresholds determined by the Company. - Provide information on our...

**ROLE: Customer Service Executive** **PROJECT: Hamilton HK (Supporting Hong Kong, Taiwan & China)** **LANGUAGE: Traditional Mandarin, Cantonese & English** **LOCATION**: Nusa Jaya, a fast-developing city that offers a variety of opportunities (FREE shuttle bus service provided - Skudai, Tampoi, Larkin Sentral, Bukit Indah, Taman Universiti, Gelang...

Responsible for providing customer service supports for customers and managing escalations as per the below requirements: **Responsibilities**: - The ability to work efficiently in a fast-paced, high-volume environment. - Answer a high volume of inquiries and meet designated service level thresholds determined by the Company. - Provide information on our...

**Responsibilities**: - Manage customer complaints and feedbacks accordingly - Achieve KPI and SLA **Requirements**: - Required language(s)**:Fluent in English or Bahasa**: - Good verbal and written communication skills. **_* Able to start immediately!_** **_* Previously supported Singaporean market will be an added advantage_** **Job Types**:...

_**Come and join one of the top BPO companies in Malaysia that received Best company to work for in 2020**_ **Job Highlights**: - International BPO company - Career development and opportunities - Attractive salary and benefits - Full Training will be provided - Accessible by LRT (LRT Ara Damansara) general enquiries, complaints, comments, feedbacks and...

**Job Description, Job Requirements, Qualifications & Skills**: - CII / BIS-D / BIS-O - Inbound & Outbound Calls - Liaise with Business Unit on status of service request - Filter calls that do not need engineer on site and perform FCR & Dispatch Engineer on-site for hardware related issues - Filter call base on product and require different assistance such...

Responsibilities: - Handling all inbound calls and live chat pertaining to customer general enquiries, complaints, comments, feedback, and other raising issues related to the company's products. - To exceed customers' expectations in terms of customer service and accurate information. - Work in a team to achieve the required KPI elements and SLA. - Report...

**Native Japanese Customer Support Executive** Location: Ara Damansara, Malaysia Office base Project: Food Delivery - Bilingual Language: Japanese (Native only) & English (Business level) Joining dates: 29th Jul: 3 headcounts 30th Sept: 4 headcounts **Salary**: Basic salary : RM9000 + KPI : Up to RM370 + Shift allowance : Up to RM1200 Shift Timings:...

**ROLE**:Customer Service Executive **LOCATION**: - Symphony House Ara Damansara, Petaling Jaya (accessible by LRT Ara Damansara Station -10mins walking) - **FREE **shuttle service transport from LRT station to Office based on selected schedule **JOB SCOPE**: - Respond to customers' general queries, complaints/feedbacks in a timely and accurate way -...

**PROJECT: (Supporting Singapore)** **LOCATION**: **-Symphony House Ara Damansara, Petaling Jaya (accessible by LRT Ara Damansara Station -10mins walking)** - FREE shuttle service transport from LRT station to Office based on selected schedule **JOB SCOPE**: - Respond to customers' general queries, complaints/feedbacks in a timely and accurate way -...

**Fully working from home (Immediate Joiner)** **Main Requirements: Mandarin/Cantonese Speaker** **Customer Service Representative Responsibilities**: - Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. -...

List-ID: 97130561Today 10:49 **Job Description**: - 1) Harmonious work environment & career advancement opportunity. 2) Attractive Incentive plan to boost up working morale. 3) Organized and able to multi-task. 4) Computer literate with good knowledge in MS Office. 5) Maintain and update records of delivery and all documents/reports on timely manner. 6)...

**ROLE: Customer Service Executive** **Supporting Taiwan & China** **LANGUAGE: Traditional Mandarin & English** LOCATION: Symphony House Ara Damansara, Petaling Jaya (accessible by LRT Ara Damansara Station -10mins walking) JOB SCOPE: Assist and resolve customers' inquiries with their e-hailing services, payment issues, e-hailing orders, e-hailing Apps,...

**Issue Resolution**: Resolve customer complaints and issues efficiently and courteously, providing appropriate solutions and alternatives within the time limits. **Product Knowledge**: Maintain a comprehensive understanding of company products and services to provide accurate information and support to customers. **Order Processing**: Assist customers...

**Responsibilities**: - Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issue related to the company's products. - To exceed customers expectation in terms of customer service & accurate information. - Work in a team to achieve the required KPI elements and SLA. **Requirements**: -...

**Responsibilities**: - Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issue related to the company's products. - To exceed customers expectation in terms of customer service & accurate information. - Work in a team to achieve the required KPI elements and SLA. **Requirements**: -...