Technical Support/ Customer Support

**Job Descriptions** - Act as first contact person for technical issues inquiries. - Assist customers regarding any technical issues and provide excellent technical assistance for the customers (remote troubleshooting). **Requirements**: - SPM leavers and Fresh Graduates are welcomed to start their first career in a call centre - Full Training Provided. -...

Position : Technical Sales Support Specialist Location : Kepong Working Days / Time : 8.30am - 5.30pm / Mon - Fri **Job summary** This role requires to use the technical expertise to better connect with the customer by working along with the sales team. It also requires to liaison with the R&D team on the technical requirements by...

JOB SCOPE: Act as first contact person for technical issues inquiries. Assist customers regarding any technical issues and provide excellent technical assistance for the customers (remote troubleshooting).REQUIREMENTS: Good English communication skills (spoken & written) SPM leavers and Fresh Graduates are welcomed to start their first career in a call...

**Work Location**: Ara Damansara **Employment Type**: Contractual **Roles and Responsibilities** - Escalate complex or unresolved issues to the appropriate teams or higher-level support. - Document and track support tickets in the helpdesk system, ensuring accurate and detailed information is recorded. - Collaborate with other support team members and...

Job Responsibilities: Technical Support- Mainly to commissioning for Environment & Process Div. products such as Hach, OTT, Colilert, Lab equipment and others. Other division will be upon request basis.- Implementing customer support- Refresher training for KKM, JBA, Fishery, DOE, & private water producer.- To provide related technical information to...

_Career progression after 6 months to be a QA, Customer Service Agent and Trainer Senior_LOCATION: Symphony House Ara Damansara, Petaling Jaya (accessible by LRT Ara Damansara Station 10mins walking) FREE shuttle service transport from LRT station to Office based on selected scheduleJOB SCOPE: Respond to customers' general queries, complaints/feedbacks in a...

**About us** We are professional, agile and challenging. Our work environment includes: - Casual work attire - Safe work environment - International workforce - Liaise with external contractual support or vendors for hardware / software problems or defective products. - IT Inventory Management - to update and keep inventory of computer hardware and...

Key Responsibilities: - Proven experience in technical support, preferably within the gasket or sealing industry. - Strong knowledge of gasket materialsExcellent communication and problem-solving skills. - Ability to collaborate effectively with cross-functional teamwork closely with the Sales teams to address customer requirements and provide technical...

**JOB SCOPE**: - Act as first contact person for technical issues inquiries. - Assist customers regarding any technical issues and provide excellent technical assistance for the customers (remote troubleshooting). **REQUIREMENTS**: - Good English communication skills (spoken & written) - SPM leavers and Fresh Graduates are welcomed to start their first...

Key Responsibilities: Proven experience in technical support, preferably within the gasket or sealing industry. Strong knowledge of gasket materialsExcellent communication and problemsolving skills. Ability to collaborate effectively with crossfunctional teamwork closely with the Sales teams to address customer requirements and provide technical insights....

**Job Responsiblities** - Report to the Senior Technical Support Specialist - Provide technical support to SEA-NEA importers - Maintain the technical failure reporting platform in time - Plan and conduct specialized service trainings to service technicians from importers - Support in technical outdoor campaigns and other related topics - Delivering technical...

**Native Japanese Customer Support Executive** Location: Ara Damansara, Malaysia Office base Project: Food Delivery - Bilingual Language: Japanese (Native only) & English (Business level) Joining dates: 29th Jul: 3 headcounts 30th Sept: 4 headcounts **Salary**: Basic salary : RM9000 + KPI : Up to RM370 + Shift allowance : Up to RM1200 Shift Timings:...

**Job Function**: Custmer support/service - ** Industry**: IT/Telecommunications - ** Job Description**: - As the first line support for network service including overseas locations, receive inquiries from customer and arrange support to service carrier and vendors in English and Japanese. - Record the troubleshooting steps and actions taken of an incident...

Job Overview: -Job Responsibilities: - To effectively manage the Service Desk by ensuring all Incidents or Service Request tickets are promptly attended, resolved or assigned. To monitor and maintain SLA, follow up outstanding tickets with customers or within internal support teams. Ensure all issues/problems/escalations are resolve in a timely manner....

Responsible and performs administrative, office support and coordination with all departments - Provide IT support for laptops, Outlook, Windows, Microsoft 365 raised internally - Managing and monitoring all installed hardware, software, network devices, website and social media platform related issues - Prepare laptops for new joiners and ensure all...

_**Career progression after 6 months to be a QA, Customer Service Agent and Trainer Senior!!!**_ **LOCATION**: - Symphony House Ara Damansara, Petaling Jaya (accessible by LRT Ara Damansara Station -10mins walking) - FREE shuttle service transport from LRT station to Office based on selected schedule **JOB SCOPE**: - Respond to customers' general...

Job Function: Custmer support/service- Industry: IT/Telecommunications- Job Description:As the first line support for network service including overseas locations, receive inquiries from customer and arrange support to service carrier and vendors in English and Japanese. Record the troubleshooting steps and actions taken of an incident or request to the...

**Overview**: **Salary**: 4,500 MYR ~ 6,500 MYR**Industry**: Medical & Healthcare- POSITION OVERVIEW- KEY RESPONSIBILITIES- Daily Helpdesk Technical Support and PC Software Installation: Provide daily technical support for the company's helpdesk operations, encompassing troubleshooting, issue resolution, and support for the installation and configuration of...

Responsible and performs administrative, office support and coordination with all departments Provide IT support for laptops, Outlook, Windows, Microsoft 365 raised internally Managing and monitoring all installed hardware, software, network devices, website and social media platform related issues Prepare laptops for new joiners and ensure all necessary...

This position requires a high level of responsibilities to support Enrich Medsurg in achieving marketing goals and objectives. The Marketing & Sales Support is to proactively support the organization and sales team in administering the necessary task needed ensuring smooth operations. **Responsibilities & Duties**: - Assisting the Sales & Marketing...