Technical Support/ Customer Support

**Job Descriptions** - Act as first contact person for technical issues inquiries. - Assist customers regarding any technical issues and provide excellent technical assistance for the customers (remote troubleshooting). **Requirements**: - SPM leavers and Fresh Graduates are welcomed to start their first career in a call centre - Full Training Provided. -...

Position : Technical Sales Support Specialist Location : Kepong Working Days / Time : 8.30am - 5.30pm / Mon - Fri **Job summary** This role requires to use the technical expertise to better connect with the customer by working along with the sales team. It also requires to liaison with the R&D team on the technical requirements by...

**Work Location**: Ara Damansara **Employment Type**: Contractual **Roles and Responsibilities** - Escalate complex or unresolved issues to the appropriate teams or higher-level support. - Document and track support tickets in the helpdesk system, ensuring accurate and detailed information is recorded. - Collaborate with other support team members and...

Job Responsibilities: Technical Support- Mainly to commissioning for Environment & Process Div. products such as Hach, OTT, Colilert, Lab equipment and others. Other division will be upon request basis.- Implementing customer support- Refresher training for KKM, JBA, Fishery, DOE, & private water producer.- To provide related technical information to...

**About us** We are professional, agile and challenging. Our work environment includes: - Casual work attire - Safe work environment - International workforce - Liaise with external contractual support or vendors for hardware / software problems or defective products. - IT Inventory Management - to update and keep inventory of computer hardware and...

Key Responsibilities: - Proven experience in technical support, preferably within the gasket or sealing industry. - Strong knowledge of gasket materialsExcellent communication and problem-solving skills. - Ability to collaborate effectively with cross-functional teamwork closely with the Sales teams to address customer requirements and provide technical...

**Native Japanese Customer Support Executive** Location: Ara Damansara, Malaysia Office base Project: Food Delivery - Bilingual Language: Japanese (Native only) & English (Business level) Joining dates: 29th Jul: 3 headcounts 30th Sept: 4 headcounts **Salary**: Basic salary : RM9000 + KPI : Up to RM370 + Shift allowance : Up to RM1200 Shift Timings:...

**Job Responsiblities** - Report to the Senior Technical Support Specialist - Provide technical support to SEA-NEA importers - Maintain the technical failure reporting platform in time - Plan and conduct specialized service trainings to service technicians from importers - Support in technical outdoor campaigns and other related topics - Delivering technical...

Responsible and performs administrative, office support and coordination with all departments - Provide IT support for laptops, Outlook, Windows, Microsoft 365 raised internally - Managing and monitoring all installed hardware, software, network devices, website and social media platform related issues - Prepare laptops for new joiners and ensure all...

**Overview**: **Salary**: 4,500 MYR ~ 6,500 MYR**Industry**: Medical & Healthcare- POSITION OVERVIEW- KEY RESPONSIBILITIES- Daily Helpdesk Technical Support and PC Software Installation: Provide daily technical support for the company's helpdesk operations, encompassing troubleshooting, issue resolution, and support for the installation and configuration of...

Come and join our client's team now! What you can expect from them: - Our location is nearby shopping malls and housing area - Fun and exciting staff activities every month - There is an opportunity to interact with people from different cultures and ethnicity (Europe, Asia Pacific, etc) as our client hires from across the globe. - Manage Operations day to...

**Job Specification**: 1. Electronics technician from a technical graduate. Interested in technical tools and IoT _(Internet of Things)_ 2. Have basic knowledge of electrical and/or vehicle wiring. 1. Installing GPS, CCTV, or other tools on vehicles. 2. Install according to the established schedule. 3. Deal with customers in the field if there are any...

Maintain and update IT inventory records timely. - Take care the server room cleanliness. - Review and uphold documentation pertaining to ISO standard and procedures, ensuring that CCTI team practices align with established policies. - Assist in preparing tenders and support pre-sales team. - Assist in coordinating project-related tasks. - Assist in...

**Job Overview: -** **Job Responsibilities: -** - To effectively manage the Service Desk by ensuring all Incidents or Service Request tickets are promptly attended, resolved or assigned. - To monitor and maintain SLA, follow up outstanding tickets with customers or within internal support teams. - Ensure all issues/problems/escalations are resolve in a...

**Job Overview: -** **Job Responsibilities: -** - To effectively manage the Service Desk by ensuring all Incidents or Service Request tickets are promptly attended, resolved or assigned. - To monitor and maintain SLA, follow up outstanding tickets with customers or within internal support teams. - Ensure all issues/problems/escalations are resolve in a...

**Job Overview: -** **Job Responsibilities: -** - To effectively manage the Service Desk by ensuring all Incidents or Service Request tickets are promptly attended, resolved or assigned. - To monitor and maintain SLA, follow up outstanding tickets with customers or within internal support teams. - Ensure all issues/problems/escalations are resolve in a...

**Job Overview: -** **Job Responsibilities: -** - To effectively manage the Service Desk by ensuring all Incidents or Service Request tickets are promptly attended, resolved or assigned. - To monitor and maintain SLA, follow up outstanding tickets with customers or within internal support teams. - Ensure all issues/problems/escalations are resolve in a...

**Job Descriptions** - Handle outbound calls to promote products and educate prospective customers on the benefits of the products. - To do **cross-sell or up-sell **products and services. - Close sales via various payment modes. - To work closely with other team members to ensure monthly sales targets are met **Requirements**: - SPM leavers and Fresh...

**Job Overview: -** **Job Responsibilities: -** - To effectively manage the Service Desk by ensuring all Incidents or Service Request tickets are promptly attended, resolved or assigned. - To monitor and maintain SLA, follow up outstanding tickets with customers or within internal support teams. - Ensure all issues/problems/escalations are resolve in a...

**JOB VACANCY - IT SUPPORT (PROTÉGÉ)** - Work location: Kota Damansara - Protégé Allowance: MYR2,000.00/ month - Starting date: Immediately - Period: Twelve (12) months **Key duties/ responsibilities** Good understanding of computer systems, mobile devices and other tech products Able to identify PC, Printer and hardware problems and advising on the...