Service Desk Support

**Job Overview: -** **Job Responsibilities: -** - To effectively manage the Service Desk by ensuring all Incidents or Service Request tickets are promptly attended, resolved or assigned. - To monitor and maintain SLA, follow up outstanding tickets with customers or within internal support teams. - Ensure all issues/problems/escalations are resolve in a...

**Job Overview: -** **Job Responsibilities: -** - To effectively manage the Service Desk by ensuring all Incidents or Service Request tickets are promptly attended, resolved or assigned. - To monitor and maintain SLA, follow up outstanding tickets with customers or within internal support teams. - Ensure all issues/problems/escalations are resolve in a...

**Job Overview: -** **Job Responsibilities: -** - To effectively manage the Service Desk by ensuring all Incidents or Service Request tickets are promptly attended, resolved or assigned. - To monitor and maintain SLA, follow up outstanding tickets with customers or within internal support teams. - Ensure all issues/problems/escalations are resolve in a...

**Job Overview: -** **Job Responsibilities: -** - To effectively manage the Service Desk by ensuring all Incidents or Service Request tickets are promptly attended, resolved or assigned. - To monitor and maintain SLA, follow up outstanding tickets with customers or within internal support teams. - Ensure all issues/problems/escalations are resolve in a...

Front Desk Peak Fitness Citta Mall - Greeting and checking in members and guests. - Answering phone inquiries and providing customer service. - Scheduling appointments and classes. - Processing payments and maintaining accurate records. - Assisting with membership sales and renewals. - Updating member information in the database - Assisting with marketing...

Key Responsibilities: - Extend a warm and professional welcome to all visitors, leaving a lasting impression. - Skillfully address and resolve visitor inquiries, ensuring their needs are met. - Collaborate seamlessly across departments, demonstrating your effective problem solving prowess. - Issue travel tickets for our dedicated staff, meticulously...

**Job Vacancy: Part-Time Front Desk Coordinator** Join our vibrant team at our arts and dance center for children! We're seeking a cheerful and organised individual to work Saturdays from 9:30 am to 5:30 pm. This position involves providing excellent customer service, assisting with administrative tasks including data entry, and ensuring the smooth...

Job Descriptions: - Manage the travel bookings/arrangement and Meeting Room facilities. - Organise all courier service, mail collection and distribution for the office - Manage Office Maintenance (i.e.Cleanliness, space requirement, building maintenance). - Manage the Office Equipment and maintenance. - Handle and Manage the vehicles on lease and assist...

Every successful business must maintain a strong relationship with its customers. The Team Leader - Customer Service (Front Desk) role serves to bridge the business with the customer. That means communication and leadership is key for this role. The Team Leader must be able to build and maintain strong relationships with your Team Members and the customer...

**_Our client is one of the biggest retail and service organisation for luxury car in Malaysia, committed to deliver exceptional experiences to our customers. They are looking for dynamic and results-driven Marketing Executive to join the team._** Job highlights: - Salary up to RM5000 - Event Thrills: Coordinate adrenaline-pumping events and promotional...

This position requires a high level of responsibilities to support Enrich Medsurg in achieving marketing goals and objectives. The Marketing & Sales Support is to proactively support the organization and sales team in administering the necessary task needed ensuring smooth operations. **Responsibilities & Duties**: - Assisting the Sales & Marketing...

Job highlights: - Event Thrills: Coordinate adrenaline-pumping events and promotional activities to boost brand visibility. This role isn't just about sitting behind a desk; it's about taking the brand to the streets! - Market Exploration: Conduct market research to identify trends and opportunities, ensuring we stay ahead in the race. Main...

Responsible for providing customer service supports for customers and managing escalations as per the below requirements: **Responsibilities**: - The ability to work efficiently in a fast-paced, high-volume environment. - Answer a high volume of inquiries and meet designated service level thresholds determined by the Company. - Provide information on our...

Responsible for providing customer service supports for customers and managing escalations as per the below requirements: **Responsibilities**: - The ability to work efficiently in a fast-paced, high-volume environment. - Answer a high volume of inquiries and meet designated service level thresholds determined by the Company. - Provide information on our...

Responsible for providing customer service supports for customers and managing escalations as per the below requirements: **Responsibilities**: - The ability to work efficiently in a fast-paced, high-volume environment. - Answer a high volume of inquiries and meet designated service level thresholds determined by the Company. - Provide information on our...

Requirement: - Chat Handling: excellent knowledge of handing chat. **Responsibilities**: To exceed customers' expectations in terms of customer service & accurate information. Work in a team to achieve the required KPI elements and SLA Rotational shift : 9 hour per shift ( 5 working days) Working location: Ara Damansara Pay: RM2,300.00 - RM3,200.00 per...

Responsible for providing customer service supports for customers and managing escalations as per the below requirements: **Responsibilities**: - The ability to work efficiently in a fast-paced, high-volume environment. - Answer a high volume of inquiries and meet designated service level thresholds determined by the Company. - Provide information on our...

Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can answer questions. - Keeping records of customer...

**Work Location**: Ara Damansara **Employment Type**: Contractual **Roles and Responsibilities** - Escalate complex or unresolved issues to the appropriate teams or higher-level support. - Document and track support tickets in the helpdesk system, ensuring accurate and detailed information is recorded. - Collaborate with other support team members and...

**Native Japanese Customer Support Executive** Location: Ara Damansara, Malaysia Office base Project: Food Delivery - Bilingual Language: Japanese (Native only) & English (Business level) Joining dates: 29th Jul: 3 headcounts 30th Sept: 4 headcounts **Salary**: Basic salary : RM9000 + KPI : Up to RM370 + Shift allowance : Up to RM1200 Shift Timings:...