L1 Application Support

The L1 Technician specializing in Onsite Electronic Driving License Driving Test Systems is responsible for the maintenance, operation, and troubleshooting of electronic components within a specialized system designed for conducting driving tests. This role is crucial for ensuring the reliability, functionality, and accuracy of electronic systems utilized in...

**Role** : Application Support **Location** : Kwasa Damansara **Type** : 1 year **contract** (extendable) **Details Qualifications**: Mandatory : SQL Optional : Java & HTML Note : Only for Malaysians. **Job Types**: Full-time, Contract Contract length: 12 months Pay: RM5,000.00 - RM6,000.00 per month

Role : Application SupportLocation : Kwasa DamansaraType : 1 year contract (extendable)Details Qualifications:Mandatory :SQLOptional : Java & HTMLNote : Only for Malaysians.Job Types: Full-time, ContractContract length: 12 monthsPay: RM5, RM6,000.00 per month

**Native Japanese Customer Support Executive** Location: Ara Damansara, Malaysia Office base Project: Food Delivery - Bilingual Language: Japanese (Native only) & English (Business level) Joining dates: 29th Jul: 3 headcounts 30th Sept: 4 headcounts **Salary**: Basic salary : RM9000 + KPI : Up to RM370 + Shift allowance : Up to RM1200 Shift Timings:...

Job Overview: -Job Responsibilities: - To effectively manage the Service Desk by ensuring all Incidents or Service Request tickets are promptly attended, resolved or assigned. To monitor and maintain SLA, follow up outstanding tickets with customers or within internal support teams. Ensure all issues/problems/escalations are resolve in a timely manner....

Job Overview: -Job Responsibilities: - To effectively manage the Service Desk by ensuring all Incidents or Service Request tickets are promptly attended, resolved or assigned. To monitor and maintain SLA, follow up outstanding tickets with customers or within internal support teams. Ensure all issues/problems/escalations are resolve in a timely manner....

**Job Descriptions** - Act as first contact person for technical issues inquiries. - Assist customers regarding any technical issues and provide excellent technical assistance for the customers (remote troubleshooting). **Requirements**: - SPM leavers and Fresh Graduates are welcomed to start their first career in a call centre - Full Training Provided. -...

JOB SCOPE: Act as first contact person for technical issues inquiries. Assist customers regarding any technical issues and provide excellent technical assistance for the customers (remote troubleshooting).REQUIREMENTS: Good English communication skills (spoken & written) SPM leavers and Fresh Graduates are welcomed to start their first career in a call...

**Job Overview: -** **Job Responsibilities: -** - To effectively manage the Service Desk by ensuring all Incidents or Service Request tickets are promptly attended, resolved or assigned. - To monitor and maintain SLA, follow up outstanding tickets with customers or within internal support teams. - Ensure all issues/problems/escalations are resolve in a...

**Job Overview: -** **Job Responsibilities: -** - To effectively manage the Service Desk by ensuring all Incidents or Service Request tickets are promptly attended, resolved or assigned. - To monitor and maintain SLA, follow up outstanding tickets with customers or within internal support teams. - Ensure all issues/problems/escalations are resolve in a...

**Job Overview: -** **Job Responsibilities: -** - To effectively manage the Service Desk by ensuring all Incidents or Service Request tickets are promptly attended, resolved or assigned. - To monitor and maintain SLA, follow up outstanding tickets with customers or within internal support teams. - Ensure all issues/problems/escalations are resolve in a...

**Job Overview: -** **Job Responsibilities: -** - To effectively manage the Service Desk by ensuring all Incidents or Service Request tickets are promptly attended, resolved or assigned. - To monitor and maintain SLA, follow up outstanding tickets with customers or within internal support teams. - Ensure all issues/problems/escalations are resolve in a...

**Job Descriptions** - Handle outbound calls to promote products and educate prospective customers on the benefits of the products. - To do **cross-sell or up-sell **products and services. - Close sales via various payment modes. - To work closely with other team members to ensure monthly sales targets are met **Requirements**: - SPM leavers and Fresh...

_Career progression after 6 months to be a QA, Customer Service Agent and Trainer Senior_LOCATION: Symphony House Ara Damansara, Petaling Jaya (accessible by LRT Ara Damansara Station 10mins walking) FREE shuttle service transport from LRT station to Office based on selected scheduleJOB SCOPE: Respond to customers' general queries, complaints/feedbacks in a...

_Career progression after 6 months to be a QA, Customer Service Agent and Trainer Senior_LOCATION: Symphony House Ara Damansara, Petaling Jaya (accessible by LRT Ara Damansara Station 10mins walking) FREE shuttle service transport from LRT station to Office based on selected scheduleJOB SCOPE: Respond to customers' general queries, complaints/feedbacks in a...

**Job Overview: -** **Job Responsibilities: -** - To effectively manage the Service Desk by ensuring all Incidents or Service Request tickets are promptly attended, resolved or assigned. - To monitor and maintain SLA, follow up outstanding tickets with customers or within internal support teams. - Ensure all issues/problems/escalations are resolve in a...

**JOB SCOPE**: - Act as first contact person for technical issues inquiries. - Assist customers regarding any technical issues and provide excellent technical assistance for the customers (remote troubleshooting). **REQUIREMENTS**: - Good English communication skills (spoken & written) - SPM leavers and Fresh Graduates are welcomed to start their first...

**JOB SCOPE**: - Attend to inbound calls to the customers (database and leads are given) - Receive calls from prospective clients to introduce company’s products and services - Answering customer inquiries and providing information on product features, benefits, and pricing **REQUIREMENTS**: - SPM leavers and Fresh Graduates are welcomed to start their...

**JOB SCOPE**: - Deliver world-class customer service while responding to customer inquiries and concerns via outbound calls - Assist and update customers with upgrade requests, baggage inquiries, delays, and cancellations - Respond and manage customer feedback and complaints accordingly **REQUIREMENTS**: - Good English communication skills (spoken &...

**JOB SCOPE**: - Attend to inbound calls to the customers (database and leads are given) - Receive calls from prospective clients to introduce company’s products and services - Answering customer inquiries and providing information on product features, benefits, and pricing **REQUIREMENTS**: - SPM leavers and Fresh Graduates are welcomed to start their...