Service Desk Analyst

**Job Overview: -** **Job Responsibilities: -** - To effectively manage the Service Desk by ensuring all Incidents or Service Request tickets are promptly attended, resolved or assigned. - To monitor and maintain SLA, follow up outstanding tickets with customers or within internal support teams. - Ensure all issues/problems/escalations are resolve in a...

**Job Overview: -** **Job Responsibilities: -** - To effectively manage the Service Desk by ensuring all Incidents or Service Request tickets are promptly attended, resolved or assigned. - To monitor and maintain SLA, follow up outstanding tickets with customers or within internal support teams. - Ensure all issues/problems/escalations are resolve in a...

**Job Overview: -** **Job Responsibilities: -** - To effectively manage the Service Desk by ensuring all Incidents or Service Request tickets are promptly attended, resolved or assigned. - To monitor and maintain SLA, follow up outstanding tickets with customers or within internal support teams. - Ensure all issues/problems/escalations are resolve in a...

**Job Overview: -** **Job Responsibilities: -** - To effectively manage the Service Desk by ensuring all Incidents or Service Request tickets are promptly attended, resolved or assigned. - To monitor and maintain SLA, follow up outstanding tickets with customers or within internal support teams. - Ensure all issues/problems/escalations are resolve in a...

**Job Overview: -** **Job Responsibilities: -** - To effectively manage the Service Desk by ensuring all Incidents or Service Request tickets are promptly attended, resolved or assigned. - To monitor and maintain SLA, follow up outstanding tickets with customers or within internal support teams. - Ensure all issues/problems/escalations are resolve in a...

Respond to customers' general queries, complaints/feedbacks in a timely and accurate way - Assist customers regarding any technical issues and provide excellent technical assistance for the customers (remote troubleshooting) **Requirements**: - Required language(s): Fluent in English or Bahasa Malaysia - **_Fresh graduates are encouraged to apply_** **...

Front Desk Peak Fitness Citta Mall - Greeting and checking in members and guests. - Answering phone inquiries and providing customer service. - Scheduling appointments and classes. - Processing payments and maintaining accurate records. - Assisting with membership sales and renewals. - Updating member information in the database - Assisting with marketing...

Key Responsibilities: - Extend a warm and professional welcome to all visitors, leaving a lasting impression. - Skillfully address and resolve visitor inquiries, ensuring their needs are met. - Collaborate seamlessly across departments, demonstrating your effective problem solving prowess. - Issue travel tickets for our dedicated staff, meticulously...

**Job Vacancy: Part-Time Front Desk Coordinator** Join our vibrant team at our arts and dance center for children! We're seeking a cheerful and organised individual to work Saturdays from 9:30 am to 5:30 pm. This position involves providing excellent customer service, assisting with administrative tasks including data entry, and ensuring the smooth...

Job Descriptions: - Manage the travel bookings/arrangement and Meeting Room facilities. - Organise all courier service, mail collection and distribution for the office - Manage Office Maintenance (i.e.Cleanliness, space requirement, building maintenance). - Manage the Office Equipment and maintenance. - Handle and Manage the vehicles on lease and assist...

Every successful business must maintain a strong relationship with its customers. The Team Leader - Customer Service (Front Desk) role serves to bridge the business with the customer. That means communication and leadership is key for this role. The Team Leader must be able to build and maintain strong relationships with your Team Members and the customer...

**Duties & Responsibilities**: - Identify severity of case by asking the right questions, analyzing and allocating the case appropriately based on its severity. - Provide resolutions by identifying systematic problems, researching answers, guiding test center administrators through the corrective steps. - Document details of cases and prioritize according...

**_Our client is one of the biggest retail and service organisation for luxury car in Malaysia, committed to deliver exceptional experiences to our customers. They are looking for dynamic and results-driven Marketing Executive to join the team._** Job highlights: - Salary up to RM5000 - Event Thrills: Coordinate adrenaline-pumping events and promotional...

AstraZeneca (AZ) is a global, innovation-driven BioPharmaceutical business that focuses on the discovery, development and commercialisation of prescription medicines for some of the world's most serious diseases. At AZ, we're proud to have a unique workplace culture that encourages innovation and collaboration. But we’re more than one of the world’s...

**Responsibility: -**: - Pricing strategies and Price recommendations. - Perform analysis on competitors fares and ancillary products and services and benchmark it in order to implement optimal pricing strategies. - Managing and monitoring fare structures for different countries - Middle east /Asia / Pacific region. - Identifying competitor price changes,...

**Position: Delivery Analyst** **Working Location: Damansara Height** **Tenure: Contract 1 year renewable/converted to permanent** **Basic Offered: RM 2,600 - RM 3,500** **Job Requirements** - Establish daily delivery plans to balance service station demand and truck requirements - Provide truck routing and logistics optimization for term trucks to...

**Position: Support Analyst** **Company Background: Oil and Gas Industry** **Tenure: 1 year contract ( Renewable basis)** **Salary: RM 2800 - RM 3300** **Location: Damansara Height** **Working Hour: Monday - Friday, 8AM - 5 PM** **Responsibilities**: - Assist in administration of Subsidy programs - Monitor ADO reimbursement daily transaction - Assist...

Overview We are searching for a customer service champion who loves ensuring customers get the best service of their lives. Serving customers at the time when they need a home service should bring joy to you! Key responsibilities - Serve and process customers who have put in a request into our system, or who have registered interest over social media...

to assist our customers with technical problems when using our products and services. Resolving customer queries, recommending solutions and guiding product users through features and functionalities, also be familiar with help desk software and Microsoft Excel reporting tools. **Responsibilities**: - Identify customer needs and help customers with...

Position : Compliance Operations Analyst Salary : RM 3,500 - RM 6,000 Location : Tropicana Garden As a Compliance Operations Analyst, you'll assess customer risks from onboarding to journey's end. We seek a motivated, problem-solving individual with AML compliance experience and a customer-centric focus. **Job Scope** - Support the AML / CFT operational...