[immediate Intake] Customer Experience Associates

Responsibilities: Exceeding customer expectation in terms of customer service & accurate information Ensure customer satisfaction and provide professional customer support Working in a team to achieve the required KPI elements and SLARequirements: Fluent in English and/or Bahasa Malaysia (spoken & written) Able to speak in Mandarin will be an added advantage...

**JULY 2024 INTAKE** **JOB SCOPE**: - Respond to customers' general queries, complaints/feedbacks in a timely and accurate way - Assist and resolve customers' inquiries - Manage customer complaints and feedbacks accordingly **REQUIREMENTS**: - Minimum SPM - No experience needed. - **Able to work on rotational shift (Morning, afternoon and late-night...

**Fully working from home (Immediate Joiner)** **Main Requirements: Mandarin/Cantonese Speaker** **Customer Service Representative Responsibilities**: - Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. -...

**Position : Community Outreach Specialist** **Location : Seksyen 8, Kota Damansara, 47810 Petaling Jaya, Selangor** **Working Days**: 5 days per week ( Monday - Friday / 8.30 am - 4.30 pm) **Intake **:Immediately **Salary **:RM1,750 2. To monitor & track order status until complete. 3. To educate and explain to Malaysian citizen about the product 4. To...

**Responsibilities** - To perform audits of various companies - To document and compile audit work papers and obtain sufficient audit evidence to support engagement partner’s sign off of the client’s financial statements - To liaise with manager, audit partner and client as when necessary to report on audit work status, and progress - Communication...

_**Come and join one of the top BPO companies in Malaysia that received Best company to work for in 2020**_ **Job Highlights**: - International BPO company - Career development and opportunities - Attractive salary and benefits - Full Training will be provided - Accessible by LRT (LRT Ara Damansara) general enquiries, complaints, comments, feedbacks and...

Responsibilities To perform audits of various companies To document and compile audit work papers and obtain sufficient audit evidence to support engagement partner's sign off of the client's financial statements To liaise with manager, audit partner and client as when necessary to report on audit work status, and progress Communication skills with the...

Investigate and resolve customer issues, striving to achieve first-contact resolution whenever possible. - Collaborate with relevant departments to resolve complex problems and ensure timely solutions. - Maintain accurate and organized installer records, interaction logs, and documentation. - Input and update the installer's information in the system. -...

**JOB SCOPE**: - Deliver world-class customer service while responding to customer inquiries and concerns via outbound calls - Assist and update customers with upgrade requests, baggage inquiries, delays, and cancellations - Respond and manage customer feedback and complaints accordingly **REQUIREMENTS**: - Good English communication skills (spoken &...

**JOB SCOPE**: - To make outbound calls to prospective customers to promote products. - To identify opportunities to cross-sell or up-sell products and to provide services to prospective customers. - To advise customers and to close sales via various payment modes. **REQUIREMENTS**: - Must be energetic, positive minded and good team player - Fresh...

**Job Descriptions** - Assist and resolve customers' inquiries, complaints, feedbacks related to the company's product and services. **Requirements**: - SPM leavers and Fresh Graduates are welcomed to start their first career in a call centre - Full Training Provided - Good command of English in both verbal and written communication. **Salary**: Up to...

**LOCATION**: - Symphony House Ara Damansara, Petaling Jaya (accessible by LRT Ara Damansara Station -10mins walking) - FREE shuttle service transport from LRT station to Office based on selected schedule **JOB SCOPE**: - Respond to customers' general queries, complaints/feedbacks in a timely and accurate way - Assist and resolve customers' inquiries if...

_**Career progression after 6 months to be a QA, Customer Service Agent and Trainer Senior!!!**_ **LOCATION**: - Symphony House Ara Damansara, Petaling Jaya (accessible by LRT Ara Damansara Station -10mins walking) - FREE shuttle service transport from LRT station to Office based on selected schedule **JOB SCOPE**: - Respond to customers' general...

_**Career progression after 6 months to be a QA, Customer Service Agent and Trainer Senior!!!**_ **LOCATION**: - Symphony House Ara Damansara, Petaling Jaya (accessible by LRT Ara Damansara Station -10mins walking) - FREE shuttle service transport from LRT station to Office based on selected schedule **JOB SCOPE**: - Respond to customers' general...

**JOB SCOPE**: - Act as first contact person for technical issues inquiries. - Assist customers regarding any technical issues and provide excellent technical assistance for the customers (remote troubleshooting). **REQUIREMENTS**: - Good English communication skills (spoken & written) - SPM leavers and Fresh Graduates are welcomed to start their first...

_**Career progression after 6 months to be a QA, Customer Service Agent and Trainer Senior!!!**_ **LOCATION**: - Symphony House Ara Damansara, Petaling Jaya (accessible by LRT Ara Damansara Station -10mins walking) - FREE shuttle service transport from LRT station to Office based on selected schedule **JOB SCOPE**: - Respond to customers' general...

**LOCATION**: - Symphony House Ara Damansara, Petaling Jaya (accessible by LRT Ara Damansara Station -10mins walking) - FREE shuttle service transport from LRT station to Office based on selected schedule **JOB SCOPE**: - Respond to customers' general queries, complaints/feedbacks in a timely and accurate way - Assist and resolve customers' inquiries with...

_**Jump start your career in the Customer Service industry with a renowned International BPO Company! One step closer to a successful career that offers great benefits!**_ **LOCATION**: - Symphony House Ara Damansara, Petaling Jaya (accessible by LRT Ara Damansara Station -10mins walking) - **FREE** shuttle service transport from LRT station to Office...

**Job Descriptions** - Assist and resolve customers' inquiries, complaints, feedbacks related to the company's product and services. **Requirements**: - SPM leavers and Fresh Graduates are welcomed to start their first career in a call centre - Full Training Provided - Good command of English in both verbal and written communication. **Salary**: Up to...

**Intake Date**: June 2024 **JOB SCOPE**: - To exceed customers' expectations in terms of customer service & accurate information. - To be able to provide information related to travel and tours for customers' convenient traveling purposes. **REQUIREMENTS**: - Good English & Mandarin communication skills (spoken & written). - Able to read & write in...