Current jobs related to Japanese Customer Support Executive - Kota Damansara - VR Excellent (M) Sdn Bhd

  • Customer Support Executive

    4 days ago

    Kota Damansara, Malaysia Agensi Pekerjaan VR Excellent (M) Sdn Bhd Full time

    1. Handling all inbound calls pertaining to customer general inquiries, complaints, comments, feedback and other raising issue related to the company’s products. 2. Create & handling all tickets pertaining to customer cases & follows up closely until case resolved. 3. Working closely with Sales & Level 2 support team members for client contracts expiration...

  • Japanese Customer Support Executive

    6 days ago

    Ara Damansara, Malaysia VR Excellent Full time

    Responsibilities for Level 1 Support: - Handling all inbound calls pertaining to customer general inquiries, complaints, comments, feedback and other raising issue related to the company’s products. - Create & handling all tickets pertaining to customer cases & follows up closely until the case is resolved. - Working closely with Sales & Level 2 support...

  • Customer Service Support

    1 week ago

    Kota Damansara, Malaysia eTeam Workforce Full time

    **Work From Japan** **Salary**: 200,000JPY - 250,000JPY Working Days: 5 Days in a week (Rotational Basis) Working Hours: 8 Hours Per Day ( 24/7 Rotational Shift) LAPTOP WILL BE PROVIDED BY COMPANY ABLE TO SPEAK READ AND WRITE IN JAPANESE ONLY - Monitor all incoming calls from customers for all inquiries on orders for various products. - Analyze all...

  • IT Customer Service Executive

    2 days ago

    Kota Damansara, Malaysia Agensi Pekerjaan Pasona Sdn. Bhd. Full time

    **Company Details** Business Nature : BPO IT Service Industry Working Hours :. 3days work (Shift: 9am - 9pm / 9pm - 9am), 3days off Location : Kota Damansara, PJ **Roles & Responsibilities** - As the first point of contact of group company products for customers, receive customer inquiries such as the product operation, and troubleshooting requests. - As...

  • Customer Service Executive

    4 days ago

    Kota Damansara, Malaysia Cxl executive Full time

    **CUSTOMER SERVICE EXECUTIVE - IMMEDIATE HIRING** **Working Location - TTDI, Damansara** **Requirements**: - Working hours : 8am - 5.30pm - Working days - 5 working days, ( 2 days off - rotation ) - Salary : RM 1700 - Rm 1900 - Unlimited commissions **Job Description**: * - To attend/answer inbound calls from customers, identify their concerns on...

  • Sales Executive

    5 days ago

    Kota Damansara, Malaysia Reeracoen Malaysia Full time

    **Overview**: **Salary**: 4,000 MYR ~ 5,000 MYR**Industry**: Trading Firm- You are expected to exercise your expertise, knowledge and experience to oversee, manage and work diligently on the various matters assigned to you with confidentiality and dedication and assist in carrying out duties as would be normally expected of a Sales Engineer. - Your duties...

  • Call Center Agent

    2 weeks ago

    Kota Damansara, Malaysia eTeam Workforce Full time

    **仕事内容**: **Hiring Immediately for Call Center Agent - Japanese Speaker (Native Japanese)** **Work From Japan** **Salary**: 200,000JPY - 250,000JPY Working Days: 5 Days in a week (Rotational Basis) Working Hours: 8 Hours Per Day ( 24/7 Rotational Shift) LAPTOP WILL BE PROVIDED ABLE TO SPEAK READ AND WRITE IN JAPANESE ONLY **Job...

  • Customer Service Executive

    3 days ago

    Ara Damansara, Malaysia Lean IT Consultants Sdn Bhd Full time

    **JOB REQUIREMENT** - Must be able to communicate in English and Japanese N2 or N1 only. - Minimum SPM - You are required to work on rotational shifts. - Problem solvers and ability to perform under high paced working environment. **JOB DESCRIPTION**: - Answering customer and client questions - Modify, change and/or cancel existing reservation - Act as a...

  • Omni Channel Executive

    3 days ago

    Kota Damansara, Malaysia Carleton Executive Search Full time

    **Impact on Business** (i.e., business contribution, nature and scope of responsibility, risk and financial management, strategic/tactical/operative responsibility) - Drive measures & implement steps towards achieving sales efficiency & Omni Channel targets at country level, - Develop and implement team selling & channel collaboration towards Omni Channel...

  • Customer Service Officer

    3 days ago

    Kota Damansara, Malaysia Cxl executive Full time

    To attend/answer inbound calls from customer. - To identify their technical issues on products and services. - To assist them in solving the problems by providing the right solutions. - To assist customer in trouble shooting. **REQUIREMENTS**: - Minimum SPM holder - Required languages: Bahasa Melayu & English - Good communication skills - Able to start...

  • Legal Intern

    2 weeks ago

    Kota Damansara, Malaysia Schlumberger Business Support Hub Full time

    Internship is a training program that offered by Schlumberger Kuala Lumpur Legal Support Centre. This Legal Support Centre has four pillars which are Customer Contract Team, Supplier Contract Team, Corporate Entity Management Team, and Legal and Compliance Team - Review, propose revisions and amend contracts whenever necessary. - Support and assist contracts...

  • C2c Associate Analyst

    2 weeks ago

    Kota Damansara, Malaysia AstraZeneca Full time

    AstraZeneca is a global, innovation-driven BioPharmaceutical business that focuses on the discovery, development and commercialisation of prescription medicines for some of the world’s most serious disease. But we’re more than one of the world’s leading pharmaceutical companies. We are trusted partners who are connected and integrated across the...

  • Customer Sales Support Administrator

    2 weeks ago

    Kota Damansara, Malaysia Chrisjac Recruitment Services Full time

    **Position: Customer Sales Support Administrator.**: - **Salary: RM 2000-2500.**: - **Work location: Sunway Damansara (PJU 3), Petaling Jaya** **About the job** **The duties** Reporting to Sales Manager, the position is permanent and is office bound position where the incumbent will be responsible for providing administrative support role to sales and...

  • Customer and Sales Support Administrator

    6 days ago

    Kota Damansara, Malaysia Chrisjac Recruitment Services Full time

    **Position: Customer and Sales Support Administrator.**: - **Salary: RM 2500-3500.**: - **Work location: Sunway Damansara (PJU3), Petaling Jaya** **Introduction** **About the job** **The duties** Reporting to Sales Manager, the position is permanent and is office bound position where the incumbent will be responsible for providing administrative support...

  • Customer & Sales Support Administrator

    3 days ago

    Kota Damansara, Malaysia Chrisjac Recruitment Services Full time

    **Position: Customer & Sales Support Administrator.**: - **Salary: RM 2000-2800.**: - **Work location: Sunway Damansara (PJU 3), Petaling Jaya** Our client is a vendor who have been trading distribution business and supplying medical devices and consumables to public and private medical healthcare services hospitals/organizations for over a decade in...

  • Customer Support

    6 days ago

    Kota Damansara, Malaysia Naluri Full time

    **Customer Support | Malaysia** Location: Bukit Damansara (remote) | Malaysia**Naluri is changing the way healthcare is delivered.** A digital health therapeutics company operating across SEA, we are focused on the intersection of mental health and physical chronic diseases. We combine behavioural science, psychology, data science and digital design to...

  • Account Manager

    5 days ago

    Kota Damansara, Malaysia Reeracoen Malaysia Full time

    **Overview**: **Salary**: 6,000 MYR ~ 8,000 MYR**Industry**: Trading Firm- Maintain company financial records - Maintain and balance company automated system by inputting data, verifying data and etc. - Analyse information and options by developing spreadsheet reports, verifying information - Handle accounts payables and receivables - Maintain records of...

  • Customer Support

    2 weeks ago

    Kota Damansara, Malaysia The Edge Property Sdn Bhd Full time

    Job Description You are the frontline for company queries whether to funnel through higher up or to specific department. Your roles is to communicate with our client in either solving their plea, follow up through their request or taking notes on their feedbacks in providing the best online property platform that we can be. Your tasks is as listed but not...

  • Japanese Assistant Manager

    3 days ago

    Ara Damansara, Malaysia Startek Malaysia Full time

    **Responsibilities**: - Manage Operations day to day activities - Ensure KPI and deliverables are met - Ensure all escalated cases and priority issues are dealt with and resolved in a timely manner - Point of escalation between operations and clients. - Provide leadership, development and coaching of Team Leaders and Agents. Actively engaging and supporting...

  • IT Executive

    5 days ago

    Kota Damansara, Malaysia Reeracoen Malaysia Full time

    **Overview**: **Salary**: 4,500 MYR ~ 6,500 MYR**Industry**: Medical & Healthcare- POSITION OVERVIEW- KEY RESPONSIBILITIES- Daily Helpdesk Technical Support and PC Software Installation: Provide daily technical support for the company's helpdesk operations, encompassing troubleshooting, issue resolution, and support for the installation and configuration of...

Japanese Customer Support Executive

2 weeks ago

Kota Damansara, Malaysia VR Excellent (M) Sdn Bhd Full time

Our client is well-known Japanese telecommunication company which provide Internet connectivity and WAN service, network-related services, network systems construction, operation and maintenance, development and sales of tele communication equipment.

Responsibilities for Level 1 Support:

- Handling all inbound calls pertaining to customer general inquiries, complaints, comments, feedback and other raising issue related to the company’s products.
- Create & handling all tickets pertaining to customer cases & follows up closely until case resolved.
- Working closely with Sales & Level 2 support team members for client contract’s expiration & further technical assistance.
- To exceed customer’s expectation in term of customer services & accurate information. Work in a team to achieve the required KPI elements and SLA.
- License issue and provision to customer.
- Periodic Maintenance Announcement.

**Requirements**:

- Applicant must be willing to work on rotational shifts & 4 days in a week.
- Each shift consists of 12 hours working hours and inclusive of 2 breaks (1 hour each).
- Applicant must be willing to work on rotation shift hence having own transport will be added advantage.
- Good communication & writing skills in English, Bahasa & Japanese is an advantage.
- Applicant is required to have an excellent communication skill in Japanese which should be close to a native speaker and not necessarily possesses any language proficiency certificate.
- Must be energetic, positive minded and good team player.

**Salary**: RM3,000.00 - RM8,000.00 per month

**Benefits**:

- Health insurance

Schedule:

- Rotational shift

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Kota Damansara: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Diploma/Advanced Diploma (preferred)

**Language**:

- Japanese (required)

Shift availability:

- Day Shift (required)
- Night Shift (required)