Customer Support

**Job Function**: Custmer support/service - ** Industry**: IT/Telecommunications - ** Job Description**: - As the first line support for network service including overseas locations, receive inquiries from customer and arrange support to service carrier and vendors in English and Japanese. - Record the troubleshooting steps and actions taken of an incident...

Job Function: Custmer support/service- Industry: IT/Telecommunications- Job Description:As the first line support for network service including overseas locations, receive inquiries from customer and arrange support to service carrier and vendors in English and Japanese. Record the troubleshooting steps and actions taken of an incident or request to the...

**Position: Customer and Sales Support Administrator.**: - **Salary: RM 2500-3500.**: - **Work location: Sunway Damansara (PJU3), Petaling Jaya** **Introduction** **About the job** **The duties** Reporting to Sales Manager, the position is permanent and is office bound position where the incumbent will be responsible for providing administrative support...

Locations: IOI Putrajaya / Damansara Uptown Salary Range: 2.5k-2.9k Working Hours 6 days working 5am / 6am ( Per day total hours 8 hours) Sat (Half day) / Sunday Off Job Summary : Responsible for the completion of defined processes and procedures to deadline, ensuring accuracy, completeness, and compliance with relevant internal and external standards....

Position: Customer and Sales Support Administrator:- Salary: RM :- Work location: Sunway Damansara (PJU3), Petaling JayaIntroductionAbout the jobThe dutiesReporting to Sales Manager, the position is permanent and is office bound position where the incumbent will be responsible for providing administrative support role to sales and service activities. This...

**Duties and responsibilities** - Knowledge of Enquries to cash Flow Cycle. - Follow up with After market sellers for order booking. - Work on Shipment Plan, Item allocation with the help of Supply chain team. - Sending PI to customers and follow-up for Payments and get it applied with the help of finance. - Work on Return/RMA’s & customer complaint and...

**ABOUT ARCHE DIGITAL** Arche Digital is a leading leading E-Commerce Enabler and Fulfillment Center in Malaysia that provides full service of E-Commerce supply chain activities from brand store management to order fulfillment. Our aims is to help businesses or brands to expand their business into e-commerce marketplaces, such as Lazada, Shopee etc. Our...

Locations: IOI Putrajaya / Damansara UptownSalary Range: 2.5k-2.9kWorking Hours 6 days working 5am / 6am ( Per day total hours 8 hours) Sat (Half day) / Sunday OffJob Summary : Responsible for the completion of defined processes and procedures to deadline, ensuring accuracy, completeness, and compliance with relevant internal and external standards....

Duties and responsibilities Knowledge of Enquries to cash Flow Cycle. Follow up with After market sellers for order booking. Work on Shipment Plan, Item allocation with the help of Supply chain team. Sending PI to customers and followup for Payments and get it applied with the help of finance. Work on Return/RMA's & customer complaint and followup with...

ABOUT ARCHE DIGITALArche Digital is a leading leading E-Commerce Enabler and Fulfillment Center in Malaysia that provides full service of E-Commerce supply chain activities from brand store management to order fulfillment. Our aims is to help businesses or brands to expand their business into e-commerce marketplaces, such as Lazada, Shopee etc. Our clientele...

**Position: Sales Administration & Customer Support Officer.**: - **Salary: RM 2500-3500.**: - **Work location: Sunway Damansara (PJU 3), Petaling Jaya** Our client is a medical vendor who have been supplying medical devices and consumables to public and private medical healthcare services hospitals/organizations for over a decade in Malaysia. They are in...

Job Description You are the frontline for company queries whether to funnel through higher up or to specific department. Your roles is to communicate with our client in either solving their plea, follow up through their request or taking notes on their feedbacks in providing the best online property platform that we can be. Your tasks is as listed but not...

Job DescriptionYou are the frontline for company queries whether to funnel through higher up or to specific department.Your roles is to communicate with our client in either solving their plea, follow up through their request or taking notes on their feedbacks in providing the best online property platform that we can be.Your tasks is as listed but not...

1. Handling all inbound calls pertaining to customer general inquiries, complaints, comments, feedback and other raising issue related to the company’s products. 2. Create & handling all tickets pertaining to customer cases & follows up closely until case resolved. 3. Working closely with Sales & Level 2 support team members for client contracts expiration...

Proficient in product knowledge, understand the company's product information, and be able to correctly explain and describe the characteristics and advantages of related products. - Respond and deliver accurate information to clients' questions via Livechat and messaging app. - Effectively handle customer complaints, suggestions, consultation and feedback,...

Proficient in product knowledge, understand the company's product information, and be able to correctly explain and describe the characteristics and advantages of related products. Respond and deliver accurate information to clients' questions via Livechat and messaging app. Effectively handle customer complaints, suggestions, consultation and feedback,...

JOB VACANCY - IT SUPPORT (PROTÉGÉ) Work location: Kota Damansara Protégé Allowance: MYR2,000.00/ month Starting date: Immediately Period: Twelve (12) monthsKey duties/ responsibilitiesGood understanding of computer systems, mobile devices and other tech productsAble to identify PC, Printer and hardware problems and advising on the solutionAbility to...

Answering customer inquiries, scheduling sales appointments, and following up with customers about their case/order status. - Compiling a daily list of sales leads, delegating tasks to the sales department, and providing sales data and guides to the sales department. - Developing and monitoring performance indicators for sales members, managing sales...

Answering customer inquiries, scheduling sales appointments, and following up with customers about their case/order status. Compiling a daily list of sales leads, delegating tasks to the sales department, and providing sales data and guides to the sales department. Developing and monitoring performance indicators for sales members, managing sales tracking...

1. Supporting the customer in the social media platform 2. Reply whatsapp customer 2. Record database based on leads, prospect and client 3. Make a appointment with customer 4. Filter/Follow up client via call, whatsapp and other 5. Engagement with existing client 6. Event support team (Booth - if have) Pay: RM1,500.00 - RM2,000.00 per...