Customer Support Representative
6 days ago
Proficient in product knowledge, understand the company's product information, and be able to correctly explain and describe the characteristics and advantages of related products.
- Respond and deliver accurate information to clients' questions via Livechat and messaging app.
- Effectively handle customer complaints, suggestions, consultation and feedback, collect and summarise key issues and emergencies, and report them in time.
- Carry out in strict accordance with the work specifications, effectively implement various tasks, and maintain customer relationship through consulting services
- Collaborate cohesively as a team to ensure both prompt responses and quality replies to all client.
Job Requirement:
Good sense of service, cautious and careful, strong sense of initiative, patience and sense of responsibility
Strong adaptability, coordination ability, ability to deal with emergencies independently
Able to comprehend 3 local languages
Proficiency in basic computer operations
No experience required, training will be provided
Willing to work with rotating shift arrangements and weekends and Public Holidays if applicable.
**Job Types**: Full-time, Permanent
**Salary**: RM4,000.00 - RM6,500.00 per month
**Benefits**:
- Maternity leave
- Opportunities for promotion
- Professional development
Schedule:
- Afternoon shift
- Day shift
- Early shift
- Evening shift
- Fixed shift
- Monday to Friday
- Night shift
- Rotational shift
- Weekend jobs
Supplemental pay types:
- Overtime pay
- Performance bonus
- Yearly bonus
Ability to commute/relocate:
- Kota Damansara: Reliably commute or planning to relocate before starting work (required)
-
Customer Service Representative
3 weeks ago
Kota Damansara, Malaysia Agensi Pekerjaan Careerpath Sdn Bhd Full time**Responsibilities** - Identify and assess customers’ needs to achieve satisfaction - Provide accurate, valid and complete information by using the right methods/tools - Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution - Keep records of customer interactions, process customer...
-
Customer Service Representative
4 weeks ago
Kota Damansara, Malaysia EPS Ventures Sdn Bhd Full time**Position : Customer Service Representative** **Tenure: 1 year contract (Renewable Basis)** **Working Hour: 8 AM - 5 PM** **Working Location: Damansara Height** **Salary : RM 3,000** - Make outbound call to existing and new customers. - Identify customers’ needs, clarify information, and offer suitable product / solution to customers. - Follow...
-
Customer Service Representative
6 hours ago
Kota Damansara, Malaysia EPS Ventures Sdn Bhd Full time**Position : Customer Service Representative** **Tenure: 1 year contract (Renewable Basis)** **Working Hour: 8 AM - 5 PM** **Working Location: Damansara Height** **Salary : RM 3,000** - Make outbound call to existing and new customers. - Identify customers’ needs, clarify information, and offer suitable product / solution to customers. - Follow...
-
Customer Service Representative
3 weeks ago
Kota Damansara, Malaysia EPS Ventures Sdn Bhd Full time**Position : Customer Service Representative** **Tenure: 1 year contract (Renewable Basis)** **Working Hour: 8 AM - 5 PM** **Working Location: Damansara Height** **Salary : RM 3,000 - RM 3,300** - Make outbound call to existing and new customers. - Identify customers’ needs, clarify information, and offer suitable product / solution to customers. -...
-
Customer Service Representative
3 weeks ago
Kota Damansara, Malaysia EPS Ventures Sdn Bhd Full time**Position : Call Centre Representative ( January Intake )** **Tenure: 1 year contract** **Working Hour: 8 AM - 5 PM** **Working Location: Damansara Height** **Salary : Up to RM3000 - RM 3500** - Make outbound call to existing and new customers. - Identify customers’ needs, clarify information, and offer suitable product / solution to customers. -...
-
Customer Support Representative
2 weeks ago
Kota Damansara, Malaysia MTI Academy SDN BHD Full timeProficient in product knowledge, understand the company's product information, and be able to correctly explain and describe the characteristics and advantages of related products. Respond and deliver accurate information to clients' questions via Livechat and messaging app. Effectively handle customer complaints, suggestions, consultation and feedback,...
-
Customer Service Representative
3 weeks ago
Kota Damansara, Malaysia BEAUREV GLOBAL SDN BHD Full time**Lead Generation and Prospecting**: Generating leads through various channels such as cold calling, social media, and referrals. Prospecting and qualifying potential clients or business partners based on their needs, budget, and fit with the company's offerings. - **Problem Resolution**: Investigating and resolving customer issues or complaints effectively...
-
Customer Service Representative
6 days ago
Kota Damansara, Malaysia BG Wellness Sdn Bhd Full time**Lead Generation and Prospecting**: Generating leads through various channels such as cold calling, social media, and referrals. Prospecting and qualifying potential clients or business partners based on their needs, budget, and fit with the company's offerings. - **Problem Resolution**: Investigating and resolving customer issues or complaints effectively...
-
Customer Service Representative
4 weeks ago
Kota Damansara, Malaysia Agensi Pekerjaan JobOnline Sdn Bhd Full time**Call Centre Representative**: - **Oil & Gas Client**: - **6 months Contract Duration**: - **Damansara Heights, Kuala Lumpur**: - **Monday - Friday [8.00 am - 5.00pm]**: - **Commencement date: 1 January 2024**: - **Required Headcounts: 4**: - **RM 3000/month**: - **Note : Ability to converse in Chinese or Tamil would be added advantage.** 1. Make...
-
Customer Service Representative
2 weeks ago
Kota Damansara, Malaysia BG Wellness Sdn Bhd Full timeLead Generation and Prospecting: Generating leads through various channels such as cold calling, social media, and referrals. Prospecting and qualifying potential clients or business partners based on their needs, budget, and fit with the company's offerings.- Problem Resolution: Investigating and resolving customer issues or complaints effectively and...
-
Customer Service Representative upto 2.8k
3 weeks ago
Kota Damansara, Malaysia Glob Pro BrainHunters Sdn Bhd Full timeJob/Position Title: Customer Service Representative Locations: IOI Putrajaya / Damansara Uptown Salary Range: 2.5k-2.8k Working Hours 6 days working 5am / 6am ( Per day total hours 8 hours) Sat (Half day) / Sunday Off Job Summary : Responsible for the completion of defined processes and procedures to deadline, ensuring accuracy, completeness, and...
-
Customer Service Representative
2 weeks ago
Kota Damansara, Malaysia Agensi Pekerjaan JobOnline Sdn Bhd Full timeCall Centre Representative:- Oil & Gas Client:- 6 months Contract Duration:- Damansara Heights, Kuala Lumpur:- Monday Friday [8.00 am 5.00pm]:- Commencement date:1 January 2024:- Required Headcounts: 4:- RM 3000/month:- Note : Ability to converse in Chinese or Tamil would be added advantage.Make outbound call to existing and new customers.Assist customers...
-
Technical Support Representative
2 months ago
Kota Damansara, Malaysia Veralto Full timeJob Responsibilities: Technical Support- Mainly to commissioning for Environment & Process Div. products such as Hach, OTT, Colilert, Lab equipment and others. Other division will be upon request basis.- Implementing customer support- Refresher training for KKM, JBA, Fishery, DOE, & private water producer.- To provide related technical information to...
-
Technical Support Representative
2 days ago
Kota Damansara, Malaysia Veralto Full timeJob Responsibilities: Technical Support- Mainly to commissioning for Environment & Process Div. products such as Hach, OTT, Colilert, Lab equipment and others. Other division will be upon request basis.- Implementing customer support- Refresher training for KKM, JBA, Fishery, DOE, & private water producer.- To provide related technical information to...
-
Medical Sales Executive/representative
2 weeks ago
Kota Damansara, Malaysia Chrisjac Recruitment Services Full timePosition: Medical Sales Executive/Representative.- Products: Medical/Surgical supplies and medical devices:- Remuneration: RM Basic salary):- Work location: Sunway Damansara (PJU3), Petaling Jaya.Our client specializes in life science products to healthcare and clinical/medical sectors. In Malaysia, they are the market leading supplier and vendor focusing on...
-
Call Centre Representative
3 weeks ago
Kota Damansara, Malaysia EPS Ventures Sdn Bhd Full time**Position : Call Centre Representative** **Tenure: 6 months contract (Renewable Basis)** **Working Hour: 8 AM - 5 PM** **Working Location: Damansara Height** **Salary : RM 3,000** - Make outbound call to existing and new customers. - Identify customers’ needs, clarify information, and offer suitable product / solution to customers. - Follow...
-
Medical Sales Executive/representative
4 weeks ago
Kota Damansara, Malaysia Chrisjac Recruitment Services Full time**Position: Medical Sales Executive/Representative.** - **Products: Medical/Surgical supplies and medical devices.**: - **Remuneration: RM 2800-4000 (Basic salary)**: - **Work location: Sunway Damansara (PJU3), Petaling Jaya.** Our client specializes in life science products to healthcare and clinical/medical sectors. In Malaysia, they are the market...
-
Medical Sales Executive/representative
6 hours ago
Kota Damansara, Malaysia Chrisjac Recruitment Services Full time**Position: Medical Sales Executive/Representative.** - **Products: Medical/Surgical supplies and medical devices.**: - **Remuneration: RM 2800-4000 (Basic salary)**: - **Work location: Sunway Damansara (PJU3), Petaling Jaya.** Our client specializes in life science products to healthcare and clinical/medical sectors. In Malaysia, they are the market...
-
Customer Service Representative
7 days ago
Kota Damansara, Malaysia Hach Full timeKEY RESPONSIBILITIES - Main task is to do the Order booking in Oracle. - Knowledge of commercial terms of a purchase order. - Working on Discount Approval process and taking approval as per DOA. - Working with finance for finance validations & Supply chain for allocating ship sets. - Work on Shipment Plan, Hold release of orders through oracle, Item...
-
Customer Service Representative
2 weeks ago
Kota Damansara, Malaysia Veralto Full timeMain task is to do the Order booking in Oracle. - Knowledge of commercial terms of a purchase order. - Working on Discount Approval process and taking approval as per DOA. - Working with finance for finance validations & Supply chain for allocating ship sets. - Work on Shipment Plan, Hold release of orders through oracle, Item allocation with the help of...