Call Center Agent

**Responsibilities**: - Manage Operations day to day activities - Ensure KPI and deliverables are met - Ensure all escalated cases and priority issues are dealt with and resolved in a timely manner - Point of escalation between operations and clients. - Provide leadership, development and coaching of Team Leaders and Agents. Actively engaging and supporting...

**Job description** **MyEG subsidiary, MyAssist is currently has a vacancy for Call Center Operator role to accept inbound calls from customers regarding roadside emergencies & notify our technicians to assist them.** **Responsibilities**: - Handling inbound calls from customers seeking roadside assistance - Clarify with the customer regarding their...

**MYU Realty Sdn Bhd (Kota Damansara Branch)** is a dynamic and rapidly growing property agency committed to providing exceptional service to our clients. We believe in fully supporting our agents to ensure their success in the competitive real estate market. What I am looking for is - _Loyalty, Willingness to Learn & Improve and...

**Requirements**: Working on shift/work in the office. Strong communication, both written and verbal in English and Bahasa Malaysia. Exceptional interpersonal and rapport building skills. Patient, responsible, discipline and empathetic attitude in order to communicate with customer. Strong time management and organizational skills. Adaptability and...

**WAKTU/HARI BEKERJA: ISNIN HINGGA JUMAAT (9AM - 6.30PM) | ALTERNATIF SABTU (9AM - 1PM)**: - **LOKASI: TTDI Damansara**: - **GAJI: RM1,500 - RM1,900**: - **KOMISEN: UNLIMITED** * - **Menjawab panggilan masuk dan melakukan panggilan keluar kepada pelanggan**: - **Mempromosikan produk dan promosi**: - **Memberikan maklumat / penyelesaian / perkhidmatan...

**Requirements**: Working on shift/work in the office. Strong communication, both written and verbal in English and Bahasa Malaysia. Exceptional interpersonal and rapport building skills. A patient, responsible, discipline and empathetic attitude. Strong time management and organizational skills. Adaptability and flexibility. Comfortable working in...

As our new **Quality Specialist**, you will have the opportunity to improve customer experience through the quality of service delivered, create engaged customers and facilitate organic qualitative improvement. - Participate in the development of monitoring formats and quality standards for tasks relevant to the team. - Perform quality assurance monitoring...

Managing large amounts of inbound and outbound calls in a timely manner - Following call center “scripts” when handling different topics - Identifying customers’ needs, clarify information, research every issue and providing solutions - Follow up on pending issues and update. - Able to guide carpark operators/customers on how to solve issues...

**Responsibilities**: - Manage customer complaints and feedbacks accordingly - Achieve KPI and SLA **Requirements**: - Required language(s)**:Fluent in English or Bahasa**: - Good verbal and written communication skills. **_* Able to start immediately!_** **_* Previously supported Singaporean market will be an added advantage_** **Job Types**:...

**Responsibilities**: - Provide comprehensive support throughout the testing process, including registration and test delivery. - Meet all the KPI and SLA. **Job Requirements**: - Minimum SPM qualification and above. - At least 1 year of relevant working experience (preferably call centre environment). - Excellent command of English and Cantonese (written...

**Job Number** 24043614 **Job Category** Rooms & Guest Services Operations **Location** Le Meridien Kota Kinabalu, Jalan Tun Fuad Stephens, Kota Kinabalu, Sabah, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Follow all company policies and procedures; ensure uniform and...

**Job Function**: Custmer support/service, Sales coordinator/Admin/Receptionist/Secretary - ** Industry**: Call Center - ** Job Description**: - Job Description: - Field inbound calls and exhibit the correct sales and customer experience behaviours throughout the entire interaction - Take a consultative approach to uncovering needs and forming solutions of...

**JOB HIGHLIGHT** - Must have own transport - Fun, Engaging Work Environment. - Full training provided **JOB DESCRIPTION** - Must be able to communicate in English. - SPM leavers who are interested to start their career in a call center are also encouraged to apply. - You are required to work on rotational shifts. - Problem solvers and ability to perform...

**Duties and Tasks** - Communicate clearly with customers and potential clients to create strategies that grow our customer base. - Assisting in preparing necessary documentation, visuals, presentations, account setting (actual or trial) for customers, potential clients, and partner clinics/pharmacies to demonstrate the company products and services. - Log,...

**JOB HIGHLIGHT** - Easy access to Public Transport. - Fun, Engaging Work Environment. - Full training provided **JOB REQUIREMENTS** - Must be able to communicate in Mandarin or Cantonese. - SPM leavers who are interested to start their career in a call center are also encouraged to apply. - You are required to work on rotational shifts. - Must be willing...

At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy, and a team who are meticulous but warm, we seek to exceed our guests’ expectations at every...

**Job Requirements** 1. Possess own transportation. 2. Fresh graduates are welcome to apply 3. Passionate providing Customer Service 4. Able to work independently, possess positive attitude, high sense of responsibility and have problem-solving abilities. 1. To arrange and liaise with agents and lawyer on preparing documents, administering payment and...

Come and join our client's team now! What you can expect from them: - Our location is nearby shopping malls and housing area - Fun and exciting staff activities every month - There is an opportunity to interact with people from different cultures and ethnicity (Europe, Asia Pacific, etc) as our client hires from across the globe. - Manage Operations day to...

We are seeking passionate individuals - Location: VBest Tuition Centre Kota Damansara - Working hours: Monday to Friday from 1pm - 930 pm, Saturday half day - Scope of work: handle the stuffs of the center, Answering phone calls or messages from customers, take care of children - No work experience welcome - The probation period is 3 months **Benefits**: -...

**Roles and Responsibilities**: - Handling day-to-day matters and providing efficient support for Sales Team & Sub Agent in the sales department for office administration. - To take and process quotation requests from customers, actively seek the conversion of inquiries to orders and act in a customer service role between sales persons and customers. - To...