Customer Service Officer

Duties and Tasks Communicate clearly with customers and potential clients to create strategies that grow our customer base. Assisting in preparing necessary documentation, visuals, presentations, account setting (actual or trial) for customers, potential clients, and partner clinics/pharmacies to demonstrate the company products and services. Log, update,...

**Duties and Tasks** - Communicate clearly with customers and potential clients to create strategies that grow our customer base. - Assisting in preparing necessary documentation, visuals, presentations, account setting (actual or trial) for customers, potential clients, and partner clinics/pharmacies to demonstrate the company products and services. - Log,...

To efficiently handle inbound and outbound customer call inquiries. - To provide fast and timely solutions to all customer related problems. - To ensure customer satisfaction by providing excellent Customer Services. - To be constantly guided by company's service standards. - Effectively manage large numbers of incoming calls - Handle complaint, provide...

**Responsibilities**: - Be a problem solver, entrusted with handling customer’s enquiries and feedback to achieve win-win situation. - Coordinate by managing schedules, updating status and communicating relevant information - To generate weekly / monthly customer report. - Interface with customers in regards to recurring orders and delivery requirements -...

Plan, organize, establish procedures, standards and guidelines for service centre and parts operations. - Develop and execute marketing plans and programs, both short and long term, to ensure profit growth and expansion of company products and / or services. - Research, analysed, and monitor financial performance so that market opportunities may be...

**Job Highlights**: - Opportunity with an international BPO company - Supporting for e-hailing services - Rotational shift schedule - Attractive salary and allowances - **Retention bonus** up to RM2,500 **Location**: - Medini, Iskandar Puteri, Johor - FREE shuttle bus service provided - Skudai, Tampoi, Larkin Sentral, Bukit Indah, Taman Universiti, Gelang...

Job description - Min Diploma in Business Management or related - Preferably with at least 1 year working experience in customer service role - Good command of Bahasa Malaysia and English (oral and written) - Conversant in other local dialects preferred and would be added advantage - Computer literate (Microsoft office) - Good interpersonal and communication...

Plan, organize, establish procedures, standards and guidelines for service centre and parts operations. Develop and execute marketing plans and programs, both short and long term, to ensure profit growth and expansion of company products and / or services. Research, analysed, and monitor financial performance so that market opportunities may be capitalized...

Job description Min Diploma in Business Management or related Preferably with at least 1 year working experience in customer service role Good command of Bahasa Malaysia and English (oral and written) Conversant in other local dialects preferred and would be added advantage Computer literate (Microsoft office) Good interpersonal and communication skills...

*** The Guest Services Manager is responsible for all duties of the front office operation, including management of the front desk, training and employee development, delivery of quality customer service, and resolution of guest issues. **PRIMARY RESPONSIBILITIES** - Lead, direct, and manage front desk operations. Maintain regular presence throughout the...

The Front Office Attendant is responsible for checking guests in and out, running daily reports, handling guest transactions and maintaining a bank, and answering guest inquiries. They must ensure that the front desk guest experience is quick and efficient for all guests and visitors. **PRIMARY RESPONSIBILITIES** - Register property guests with an emphasis...

**Responsibilities**: - Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issue related to the company's products. - To exceed customers expectation in terms of customer service & accurate information. - Work in a team to achieve the required KPI elements and SLA. **Requirements**: -...

***The Guest Services Manager is responsible for all duties of the front office operation, including management of the front desk, training and employee development, delivery of quality customer service, and resolution of guest issues.PRIMARY RESPONSIBILITIES Lead, direct, and manage front desk operations. Maintain regular presence throughout the department....

The Front Office Attendant is responsible for checking guests in and out, running daily reports, handling guest transactions and maintaining a bank, and answering guest inquiries. They must ensure that the front desk guest experience is quick and efficient for all guests and visitors.PRIMARY RESPONSIBILITIES Register property guests with an emphasis on...

Register property guests with an emphasis on fulfilling requests, following special handling instructions, and adhering to established credit policies and procedures. - Select and block rooms for arriving guests; pre-register individuals or groups, as required; and assist in escorting VIPs and return guests to their rooms, as requested. - Ensure all guest...

*** The Star Service Operator is responsible for the friendly and efficient service for all telephone operations, including answering and routing calls, answering inquiries, handling wakeup calls, taking messages, and taking In Room Dining orders. This position is instrumental in creating an environment and executing service that blows our guests...

**Job Descriptions** - Assist and resolve customers' inquiries related to the company's product **Requirements**: - SPM leavers and Fresh Graduates are welcomed to start their first career in a call centre - Full Training Provided - Good command of English in both verbal and written communication. - **Able to work on 24/7 rotational shifts.** **Salary**:...

Our company not only helps connecting taxi drivers and passengers, but also offers different types of services, like goods and food delivery. Our user base is constantly growing, now we have more than 30 million clients all over the world. As we are consistently developing on a global stage, we seek for more employees that can help us insure our growth. Now...

***The Star Service Operator is responsible for the friendly and efficient service for all telephone operations, including answering and routing calls, answering inquiries, handling wakeup calls, taking messages, and taking In Room Dining orders. This position is instrumental in creating an environment and executing service that blows our guests...

If you are looking to excel and make a difference, take a closer look at us Key Responsibilities and Accountabilities - Sales & Service- - Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results; - Carry clear targets for specific products - CASA and FD Book...