Assistant - Customer Services
5 days ago
**Job Summary**:
We are seeking a motivated and customer-focused individual to join our property management team as a Officer - Customer Services. As a officer - customer service, you will be responsible for providing excellent service to our residents ensuring their needs and concerns are addressed promptly and professionally. You will play vital role in maintaining positive relationships with our customers and contributing to the overall success of our property management operations.
**Key Responsibilities**:
- Attend to customers and handle customer’s complaints to ensure complaints are promptly addressed within the departmental service standards.
- Ensure all documentation / reports are filled, recorded and filed.
- Attending to purchasers on the delivery of vacant possession and defect management.
- Assist the Customer Service Executive in organizing and implementation of community activities and events
- To comply and adhere to all matters pertaining to Quality, Safety & Health and Environment related to the job scope and work place as required by the Company.
- Any other duties that will be assigned from time to time by the management.
**Requirements**:
- Previous experience in a customer service role is preferred.
- Excellent interpersonal and communication skills with the ability to interact professionally and effectively with diverse individuals.
- Strong problem-solving skills and the ability to handle customer complaints and difficult situations with empathy and patience.
- Attention to detail and strong organizational skills to manage multiple tasks and priorities effectively.
- Ability to work collaboratively in a team environment and contribute to a positive and supportive work culture.
- Knowledge of property management is a plus.
- A customer service-oriented mindset and a passion for delivering exceptional service.
**Job Types**: Full-time, Permanent
**Salary**: From RM2,000.00 per month
**Benefits**:
- Health insurance
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development
Schedule:
- Monday to Friday
Supplemental pay types:
- Overtime pay
- Performance bonus
- Retention bonus
- Yearly bonus
Ability to commute/relocate:
- Kota Kinabalu: Reliably commute or planning to relocate before starting work (required)
**Education**:
- STM/STPM (preferred)
**Experience**:
- Customer Care Specialist: 1 year (preferred)
**Language**:
- Mandarin (preferred)
- English (preferred)
-
Customer Service Assistant
5 days ago
Kota Kinabalu, Malaysia RIGHTPOWER AUTOCARE SDN. BHD. Full time'¢ Provide excellent customer service to customers. '¢ Effectively handling of customer enquiries and resolve complaints, if any. '¢ Issue Invoices for all goods and services provided to customers. '¢ Promote and sell all company's products. '¢ Issue Purchase orders for stock replenishment. '¢ Inventory Control - Check and verify incoming and outgoing...
-
Operation and Customer Service Assistant
7 months ago
Kota Kinabalu, Malaysia Tiong Nam Logistics Solutions Sdn. Bhd. Full timeTo assist & build up strong operational to achieve current performance targets & KPI. - Handle incoming phone calls. - Oversee daily operations activities - goods collection & deliveries. - Provide quotation - Good communication skills - Computer literate Location: KKIP, Kota Kinabalu **Job Types**: Permanent, Full-time **Salary**: RM1,600.00 - RM2,000.00...
-
Operation and Customer Service Assistant
7 months ago
Kota Kinabalu, Malaysia Tiong Nam Logistics Solutions Sdn. Bhd. Full timeTo assist & build up strong operational to achieve current performance targets & KPI. - Handle incoming phone calls. - Oversee daily operations activities - goods collection & deliveries. - Provide quotation - Good communication skills - Computer literate Location: Inanam **Job Types**: Full-time, Permanent **Salary**: RM1,600.00 - RM2,000.00 per...
-
Customer Service Assistant
7 months ago
Kota Kinabalu, Malaysia Tiong Nam Logistics Solutions Sdn. Bhd. Full timeProvide daily report reports to customer. - Good in computer. - Able to meet dateline of reports. - Provide daily POD to customer. Location: KKIP, Kota Kinabalu **Job Types**: Full-time, Permanent **Salary**: RM1,600.00 - RM2,000.00 per month **Education**: - STM/STPM (preferred) **Experience**: - Customer service: 1 year (preferred)
-
Customer Service Officer
2 weeks ago
Kota Kinabalu, Malaysia Standard Marine Agencies Sdn Bhd Full time**Main Task** Assist Customer Service Manager in all customer service tasks. **Job Description**: 1. Receive and prepare job orders & all required documents immediately for submission based on job information and requirements provided by customer. 2. Prepare and advise customer on all required payments _e.g. _import duty & sales tax prior to vessel...
-
Customer Service Administration Assistant
7 months ago
Kota Damansara, Malaysia Chrisjac Recruitment Services Full time**Position: Customer Service Administration Assistant.**: - **Salary: RM 2500-3500.**: - **Job location: Sunway Damansara, PJU3,Petaling Jaya.** **About the hiring company** This company is a distributor of medical devices and consumables to hospitals and other clinical markets throughout Malaysia. They are now in need of an additional staff to strenghten...
-
Customer Service Administration Assistant
2 weeks ago
Kota Damansara, Malaysia Chrisjac Recruitment Services Full time**Position: Customer Service Administration Assistant.**: - **Salary: RM 2300-3000.**: - **Job location: Sunway Damansara, PJU 3,Petaling Jaya.**: - **Office Working hours: 9.00 am-6.00 pm (Monday-Friday)** **About the hiring company** This company is a distributor of medical devices and consumables to hospitals and other clinical markets throughout...
-
Customer Service Representative
2 weeks ago
Kota Kinabalu, Malaysia Manulife Full time**_Are you looking for a supportive, collaborative workplace with great teams and inspiring leaders? You’ve come to the right place. We’re looking for ambitious people who share our values and want to make every day better for people around the world. If this sounds like you, and the career below sounds exciting, we’d like to hear from you. -...
-
Car Rental Assistant @ Kk Sabah
7 months ago
Kota Kinabalu, Malaysia Chrisjac Recruitment Services Full time**Position: Car Rental Assistant.**: - **Salary: RM 2000-2500(Basic), Allowances & Incentives.**: - **Work location: Based at Kota KInabalu, Sabah.** Our client is a forward looking organization specializing in business travel services. They have been in the business of providing quality chauffeured limousine services and car rental for over three decades...
-
Service Leader
5 days ago
Kota Kinabalu, Malaysia HALLIBURTON ENERGY SERVICES (MALAYSIA) SDN. BHD Full timeUnder broad direction, works with PDC and HR to hire operational staff. Establishes development plans for the assigned operational team and ensures they are followed. Performs applicable performance and competency assessments, and disciplinary activities as necessary up to and including termination proceedings with collaboration from the PDC and Human...
-
Wireline Assistant
5 days ago
Kota Kinabalu, Malaysia DELEUM OILFIELD SERVICES SDN BHD Full time1. Ensure that the company policies, procedures and KPI’s on QHSE are adhered to and implemented as prescribed. 2. Comply to the requirements of Competence Management System. 3. Follow the instructions of Wireline Operator or Designate. 4. Follow work instructions of customer site representative. 5. Perform wireline services in a safe and responsible...
-
Customer Service Assistant
7 months ago
Kota Kinabalu, Malaysia Maica Corporation Sdn Bhd Full timeREQUIREMENTS Academic Qualification: SPM onwards Skills/Traits: Active in listening, Adaptability. Attentiveness. Conflict resolution. Creativity, Decision-making, Dependability, Effective communication. Experience: non experience and with working experience acceptable Competency: Competencies measured include Building Relationships with Customers and...
-
Customer Service Assistant
7 months ago
Kota Kinabalu, Malaysia Maica Corporation Sdn Bhd Full timeREQUIREMENTS Academic Qualification: SPM onwards Skills/Traits: Active in listening, Adaptability. Attentiveness. Conflict resolution. Creativity, Decision-making, Dependability, Effective communication. Experience: non experience and with working experience acceptable Competency: Competencies measured include Building Relationships with Customers and...
-
Customer Service Assistant
7 months ago
Kota Kinabalu, Malaysia SLS (East Malaysia) Sdn Bhd Full timeTHE JOB - Answer incoming calls or service walk in customers on enquiries or confirmed orders - Liaise with customers, negotiate price, prepare and fax quotation - Prepare delivery orders and arrange deliveries or counter pick up - Follow up on outstanding enquiries and customers payment REQUIREMENT - Minimum SPM qualification - At least 2 years of work...
-
Customer Service
2 weeks ago
Kota Kinabalu, Malaysia Netquas Holiday Sdn. Bhd. Full time1. To advise customers on travel needs and requirements. To ensure complete customer satisfaction in terms of good advice, service and care. 2. To answer the enquiries sent by customers through different media method correctly and in a timely manner. 3. To send guest booking details to supplier with care, precise and confidential. 4. To act as advisor or...
-
Customer Service Assistant
2 weeks ago
Kota Damansara, Malaysia CardBiz Payment Services Sdn Bhd Full timeWe are looking for a customer service oriented Electronic Data Capture (EDC) Helpdesk specialist to provide technical support to users in an accurate and efficient manner. You will be represented as the firm’s front liner and you will solve basic technical problems and provide support for all assigned areas. The goal is to make sure that customer value is...
-
Customer Service Assistant
2 weeks ago
Kota Damansara, Malaysia CardBiz Payment Services Sdn Bhd Full timeWe are looking for a customer service oriented Electronic Data Capture (EDC) Helpdesk specialist to provide technical support to users in an accurate and efficient manner. You will be represented as the firm’s front liner and you will solve basic technical problems and provide support for all assigned areas. The goal is to make sure that customer value is...
-
Customer Service Assistant
1 week ago
Kota Damansara, Malaysia CardBiz Payment Services Sdn Bhd Full timeWe are looking for a customer service oriented Electronic Data Capture (EDC) Helpdesk specialist to provide technical support to users in an accurate and efficient manner. You will be represented as the firm’s front liner and you will solve basic technical problems and provide support for all assigned areas. The goal is to make sure that customer value is...
-
Customer Service Officer
12 hours ago
Kota Damansara, Malaysia Myeg Services Berhad Full timeE-commerce project - Follow communication procedures, guidelines and policies - Assist with cancel of orders, refunds, or exchanges - Compile reports on overall customer satisfaction **Job Types**: Full-time, Permanent **Salary**: RM1,800.00 - RM2,200.00 per month **Benefits**: - Free parking - Health insurance - Opportunities for promotion -...
-
Service Specialist Iii-completions
26 minutes ago
Kota Kinabalu, Malaysia HALLIBURTON ENERGY SERVICES (MALAYSIA) SDN. BHD Full timeUnder general supervision, oversees the installation of the complete range of well completion products required in a geographic area under all operating conditions. Typically operates as a one-person crew. Consults with customers concerning products and services, promotes good customer relations at the well site, and insures customer satisfaction. Reviews...