Assistant - Customer Services

2 days ago


Kota Kinabalu, Malaysia Gamuda Land Sdn Bhd Full time

**Job Summary**:
We are seeking a motivated and customer-focused individual to join our property management team as a Officer - Customer Services. As a officer - customer service, you will be responsible for providing excellent service to our residents ensuring their needs and concerns are addressed promptly and professionally. You will play vital role in maintaining positive relationships with our customers and contributing to the overall success of our property management operations.

**Key Responsibilities**:

- Attend to customers and handle customer’s complaints to ensure complaints are promptly addressed within the departmental service standards.
- Ensure all documentation / reports are filled, recorded and filed.
- Attending to purchasers on the delivery of vacant possession and defect management.
- Assist the Customer Service Executive in organizing and implementation of community activities and events
- To comply and adhere to all matters pertaining to Quality, Safety & Health and Environment related to the job scope and work place as required by the Company.
- Any other duties that will be assigned from time to time by the management.

**Requirements**:

- Previous experience in a customer service role is preferred.
- Excellent interpersonal and communication skills with the ability to interact professionally and effectively with diverse individuals.
- Strong problem-solving skills and the ability to handle customer complaints and difficult situations with empathy and patience.
- Attention to detail and strong organizational skills to manage multiple tasks and priorities effectively.
- Ability to work collaboratively in a team environment and contribute to a positive and supportive work culture.
- Knowledge of property management is a plus.
- A customer service-oriented mindset and a passion for delivering exceptional service.

**Job Types**: Full-time, Permanent

**Salary**: From RM2,000.00 per month

**Benefits**:

- Health insurance
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development

Schedule:

- Monday to Friday

Supplemental pay types:

- Overtime pay
- Performance bonus
- Retention bonus
- Yearly bonus

Ability to commute/relocate:

- Kota Kinabalu: Reliably commute or planning to relocate before starting work (required)

**Education**:

- STM/STPM (preferred)

**Experience**:

- Customer Care Specialist: 1 year (preferred)

**Language**:

- Mandarin (preferred)
- English (preferred)



  • Kota Kinabalu, Malaysia Tiong Nam Logistics Solutions Sdn. Bhd. Full time

    To assist & build up strong operational to achieve current performance targets & KPI. - Handle incoming phone calls. - Oversee daily operations activities - goods collection & deliveries. - Provide quotation - Good communication skills - Computer literate Location: KKIP, Kota Kinabalu **Job Types**: Permanent, Full-time **Salary**: RM1,600.00 - RM2,000.00...


  • Kota Kinabalu, Malaysia Tiong Nam Logistics Solutions Sdn. Bhd. Full time

    To assist & build up strong operational to achieve current performance targets & KPI. - Handle incoming phone calls. - Oversee daily operations activities - goods collection & deliveries. - Provide quotation - Good communication skills - Computer literate Location: Inanam **Job Types**: Full-time, Permanent **Salary**: RM1,600.00 - RM2,000.00 per...

  • Customer Service

    1 month ago


    Kota Kinabalu, Malaysia CZM HOLDING (M) SDN BHD Full time 1,800 - 2,100

    Duties and Responsibilities:Frontline counter:Greet and maintaining a positive and professional attitude toward customers at all times.Possess good knowledge and understanding of products, menus and new packages and actively provide choices to suit Customers’ preferences.Guide customer through the ordering process following the Operation Manual...

  • Customer Service

    2 weeks ago


    Kota Kinabalu, Sabah, Malaysia CZM HOLDING (M) SDN BHD Full time

    Duties and Responsibilities:Frontline counter:Greet and maintaining a positive and professional attitude toward customers at all times.Possess good knowledge and understanding of products, menus and new packages and actively provide choices to suit Customers' preferences.Guide customer through the ordering process following the Operation Manual Book.Address...


  • Kota Kinabalu, Malaysia Tiong Nam Logistics Solutions Sdn. Bhd. Full time

    Provide daily report reports to customer. - Good in computer. - Able to meet dateline of reports. - Provide daily POD to customer. Location: KKIP, Kota Kinabalu **Job Types**: Full-time, Permanent **Salary**: RM1,600.00 - RM2,000.00 per month **Education**: - STM/STPM (preferred) **Experience**: - Customer service: 1 year (preferred)


  • Kota Kinabalu, Malaysia Solnoid IT Services Full time

    List-ID: 103097427Today 15:39 **Job Description**: - Responsibility 1. Handle online customers visiting the website 2. Increase sales and promote company products online 3. Troubleshooting customer issues **Requirements**: 1. Possess minimum SPM 2. Able to use computer 3. Able to make outgoing calls 4. Shift working hours 5. Location in Kepayan, Kota...


  • Kota Kinabalu, Sabah, Malaysia Solnoid IT Services Full time

    List-ID: Today 15:39Job Description: ResponsibilityHandle online customers visiting the websiteIncrease sales and promote company products onlineTroubleshooting customer issuesRequirements:Possess minimum SPMAble to use computerAble to make outgoing callsShift working hoursLocation in Kepayan, Kota Kinabalu, Sabah Job DetailsJob Info & Requirement Contract...


  • Kota Damansara, Malaysia Chrisjac Recruitment Services Full time

    **Position: Customer Service Administration Assistant.**: - **Salary: RM 2500-3500.**: - **Job location: Sunway Damansara, PJU3,Petaling Jaya.** **About the hiring company** This company is a distributor of medical devices and consumables to hospitals and other clinical markets throughout Malaysia. They are now in need of an additional staff to strenghten...


  • Kota Kinabalu, Sabah, Malaysia Tiong Nam Logistics Solutions Sdn. Bhd. Full time

    To assist & build up strong operational to achieve current performance targets & KPI. Handle incoming phone calls. Oversee daily operations activities goods collection & deliveries. Provide quotation Good communication skills Computer literateLocation: InanamJob Types: Full-time, PermanentSalary: RM1, RM2,000.00 per monthApplication Question(s): The working...

  • Service Leader

    2 weeks ago


    Kota Kinabalu, Sabah, Malaysia HALLIBURTON ENERGY SERVICES (MALAYSIA) SDN. BHD Full time

    Under broad direction, works with PDC and HR to hire operational staff. Establishes development plans for the assigned operational team and ensures they are followed. Performs applicable performance and competency assessments, and disciplinary activities as necessary up to and including termination proceedings with collaboration from the PDC and Human...


  • Kota Kinabalu, Malaysia Chrisjac Recruitment Services Full time

    **Position: Car Rental Assistant.**: - **Salary: RM 2000-2500(Basic), Allowances & Incentives.**: - **Work location: Based at Kota KInabalu, Sabah.** Our client is a forward looking organization specializing in business travel services. They have been in the business of providing quality chauffeured limousine services and car rental for over three decades...

  • Service Leader

    2 days ago


    Kota Kinabalu, Malaysia HALLIBURTON ENERGY SERVICES (MALAYSIA) SDN. BHD Full time

    Under broad direction, works with PDC and HR to hire operational staff. Establishes development plans for the assigned operational team and ensures they are followed. Performs applicable performance and competency assessments, and disciplinary activities as necessary up to and including termination proceedings with collaboration from the PDC and Human...

  • Customer Services

    2 months ago


    Kota Kinabalu, Malaysia Globalink Agencies Full time

    We’re looking for a results-driven **Customer Services **to actively seek out and engage customer prospects with Social digital spoken languages.You will provide complete and appropriate solutions for every customer in order to boost top-line revenue growth, customer acquisition levels and profitability. **Responsibilities** - Present, promote and sell...

  • Wireline Assistant

    2 days ago


    Kota Kinabalu, Malaysia DELEUM OILFIELD SERVICES SDN BHD Full time

    1. Ensure that the company policies, procedures and KPI’s on QHSE are adhered to and implemented as prescribed. 2. Comply to the requirements of Competence Management System. 3. Follow the instructions of Wireline Operator or Designate. 4. Follow work instructions of customer site representative. 5. Perform wireline services in a safe and responsible...


  • Kota Kinabalu, Malaysia Maica Corporation Sdn Bhd Full time

    REQUIREMENTS Academic Qualification: SPM onwards Skills/Traits: Active in listening, Adaptability. Attentiveness. Conflict resolution. Creativity, Decision-making, Dependability, Effective communication. Experience: non experience and with working experience acceptable Competency: Competencies measured include Building Relationships with Customers and...


  • Kota Kinabalu, Malaysia Maica Corporation Sdn Bhd Full time

    REQUIREMENTS Academic Qualification: SPM onwards Skills/Traits: Active in listening, Adaptability. Attentiveness. Conflict resolution. Creativity, Decision-making, Dependability, Effective communication. Experience: non experience and with working experience acceptable Competency: Competencies measured include Building Relationships with Customers and...


  • Kota Kinabalu, Sabah, Malaysia Maica Corporation Sdn Bhd Full time

    REQUIREMENTSAcademic Qualification: SPM onwardsSkills/Traits: Active in listening, Adaptability. Attentiveness. Conflict resolution. Creativity, Decision-making, Dependability, Effective communication.Experience: non experience and with working experience acceptableCompetency: Competencies measured include Building Relationships with Customers and Coworkers,...


  • Kota Kinabalu, Sabah, Malaysia Maica Corporation Sdn Bhd Full time

    REQUIREMENTSAcademic Qualification: SPM onwardsSkills/Traits: Active in listening, Adaptability. Attentiveness. Conflict resolution. Creativity, Decision-making, Dependability, Effective communication.Experience: non experience and with working experience acceptableCompetency: Competencies measured include Building Relationships with Customers and Coworkers,...


  • Kota Kinabalu, Malaysia SLS (East Malaysia) Sdn Bhd Full time

    THE JOB - Answer incoming calls or service walk in customers on enquiries or confirmed orders - Liaise with customers, negotiate price, prepare and fax quotation - Prepare delivery orders and arrange deliveries or counter pick up - Follow up on outstanding enquiries and customers payment REQUIREMENT - Minimum SPM qualification - At least 2 years of work...


  • Kota Kinabalu, Malaysia MANN TRAVEL & TOURS (SABAH) SDN BHD Full time

    A Customer Service Representative (CSR) is responsible for providing the utmost professionalism and exceptional customer service. The primary purpose of the CSR is taking bookings and explaining the terms of rental or leasing agreements. Completing paperwork with the customer and taking payments. showing customers to their vehicle and pointing out any bumps,...