Customer Service Assistant

**Position: Customer Service Administration Assistant.**: - **Salary: RM 2500-3500.**: - **Job location: Sunway Damansara, PJU3,Petaling Jaya.** **About the hiring company** This company is a distributor of medical devices and consumables to hospitals and other clinical markets throughout Malaysia. They are now in need of an additional staff to strenghten...

**Position: Customer Service Administration Assistant.**: - **Salary: RM 2300-3000.**: - **Job location: Sunway Damansara, PJU 3,Petaling Jaya.**: - **Office Working hours: 9.00 am-6.00 pm (Monday-Friday)** **About the hiring company** This company is a distributor of medical devices and consumables to hospitals and other clinical markets throughout...

**JOB SPECIFICATION, SCOPE AND RESPONSIBILITIES** 1 Responsible for prompt delivery to Idemitsu's customers (i.e.OEM, Industrial and Automotive). 2 Prompt submission of assigned report. 3 Responsible for master creation for SAP distribution module. 4 Fully understand and utilize SAP distribution module for work and able to advise others CS user. 5...

**Position : Customer Service ( January Intake )** **Tenure: 6 months** **Working Location : Damansara Height** **Salary : Up to RM3000** - Make outbound call to existing and new customers. - Assist customers to sign up SKDS or guide them to sign up SKDS via phone. - Identify customers’ needs, clarify information, and offer suitable product / solution...

Ready to break into a vibrant work culture? Look no further! Join INTRIX as a Manager, Customer Service and dive into our young and energetic team. Enjoy a hybrid work setup, monthly employee engagement events, and clear career progression paths. Are you ready to step up to the challenge? - **"_Disruptive Engineering x _Simplified Living x Humanised...

**Responsibilities**: 1. Communicate and explain basic information to the customer 2. Overcome concerns, resolving customer concerns through active listening, empathy, professionalism, and problem solving 4. Provide excellent support experience to customers via all relevant communication channels. 5. Identify customer's needs, researching any existing...

**Responsibilities**: - Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issue related to the company's products. - To exceed customers expectation in terms of customer service & accurate information. - Work in a team to achieve the required KPI elements and SLA. **Requirements**: -...

Administrative - Carry out variety administrative and clerical tasks assigned by superior (mailing, scanning, printing) - Responsible to maintain an organized filing system - Develop and enhance the standard of procedure to drive continuous quality improvement - Answering phones calls and taking messages - Welcoming all visitors and interacting with them -...

**Lead Generation and Prospecting**: Generating leads through various channels such as cold calling, social media, and referrals. Prospecting and qualifying potential clients or business partners based on their needs, budget, and fit with the company's offerings. - **Problem Resolution**: Investigating and resolving customer issues or complaints effectively...

**Lead Generation and Prospecting**: Generating leads through various channels such as cold calling, social media, and referrals. Prospecting and qualifying potential clients or business partners based on their needs, budget, and fit with the company's offerings. - **Problem Resolution**: Investigating and resolving customer issues or complaints effectively...

**Responsibilities**: - Gather and analyze customer feedback to identify trends and areas for improvement. - Identify and resolve customer issues, ensuring a high level of customer satisfaction. - Provide accurate information about products/services and assist with order placement, tracking, and returns. - Record customer interactions, transactions,...

**Responsibilities**: - Gather and analyze customer feedback to identify trends and areas for improvement. - Identify and resolve customer issues, ensuring a high level of customer satisfaction. - Provide accurate information about products/services and assist with order placement, tracking, and returns. - Record customer interactions, transactions,...

**Responsibilities**: - Responsible for prompt delivery to Idemitsu's customers (i.e.OEM, Industrial and Automotive). - Prompt submission of assigned report. - Responsible for master creation for SAP distribution module. - Fully understand and utilize SAP distribution module for work and able to advise others CS user. - Monitor and analyze monthly delivery...

**Job Highlights** - Basic + KPI Allowance (based on performance) + OT! - Friendly colleagues to work with. - Company is expanding fast and stable. **Job description** - Independently provide accurate information to resolve problems/issues that arise. - Execute reports and analysis on the Call Center (CC) Operations on a timely basis. - Adhere to the...

Ensure all walk - in customer are greeted and assisted pleasantly with their enquiries. - Attend and provide amicable solution in resolving customers’ enquiries and complaint. - Monitor that phone calls are answered within three rings. - Provide information on current sales/ service promotion or products. - Monitor and prepare weekly and monthly report to...

Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can answer questions. - Keeping records of customer...

**Responsibilities**: - Respond to customer inquiries within the specified response time of 2 seconds to 16 seconds. - Address customer concerns, complaints, and escalations with professionalism and empathy. - Provide accurate information about products, services, and company policies to customers. - Assist customers in placing orders, processing returns,...

Customer Services inbound Project, To attend/answer inbound calls from customers, identify their problem on products and assist them to solve the problems by providing the right solution. Must be able to work on shift. Earliest shift starts at 8am, last shift ended at 10pm Basic RM1800-Rm2000 Allowance: KPI incentive; RM300 maximum Shift Allowance...

**Responsibilities** - Identify and assess customers’ needs to achieve satisfaction - Provide accurate, valid and complete information by using the right methods/tools - Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution - Keep records of customer interactions, process customer...

**Responsibilities** - Identify and assess customers’ needs to achieve satisfaction - Provide accurate, valid and complete information by using the right methods/tools - Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution - Keep records of customer interactions, process customer...