Customer Service Assistant

**Position: Customer Service Administration Assistant.**: - **Salary: RM 2300-3000.**: - **Job location: Sunway Damansara, PJU 3,Petaling Jaya.** **About the hiring company** This company is a distributor of medical devices and consumables to hospitals and other clinical markets throughout Malaysia. They are now in need of an additional staff to...

**JOB SPECIFICATION, SCOPE AND RESPONSIBILITIES** 1 Responsible for prompt delivery to Idemitsu's customers (i.e.OEM, Industrial and Automotive). 2 Prompt submission of assigned report. 3 Responsible for master creation for SAP distribution module. 4 Fully understand and utilize SAP distribution module for work and able to advise others CS user. 5...

Ready to break into a vibrant work culture? Look no further! Join INTRIX as a Manager, Customer Service and dive into our young and energetic team. Enjoy a hybrid work setup, monthly employee engagement events, and clear career progression paths. Are you ready to step up to the challenge? - **"_Disruptive Engineering x _Simplified Living x Humanised...

We are looking for a customer service oriented Electronic Data Capture (EDC) Helpdesk specialist to provide technical support to users in an accurate and efficient manner. You will be represented as the firm’s front liner and you will solve basic technical problems and provide support for all assigned areas. The goal is to make sure that customer value is...

We are looking for a customer service oriented Electronic Data Capture (EDC) Helpdesk specialist to provide technical support to users in an accurate and efficient manner. You will be represented as the firm’s front liner and you will solve basic technical problems and provide support for all assigned areas. The goal is to make sure that customer value is...

**Responsibilities**: - To act as Liaison between customers and sales team to handle both pre-sales and post sales service function. - Provide outstanding customer service to improve customer satisfaction and relationship. - Handle department order processing and related operation tasks. Coordinate, analyze and improve customer service functions to meet...

Ensure all walk - in customer are greeted and assisted pleasantly with their enquiries. - Attend and provide amicable solution in resolving customers’ enquiries and complaint. - Monitor that phone calls are answered within three rings. - Provide information on current sales/ service promotion or products. - Monitor and prepare weekly and monthly report to...

**Responsibilities**: - Responsible for prompt delivery to Idemitsu's customers (i.e.OEM, Industrial and Automotive). - Prompt submission of assigned report. - Responsible for master creation for SAP distribution module. - Fully understand and utilize SAP distribution module for work and able to advise others CS user. - Monitor and analyze monthly delivery...

**Lead Generation and Prospecting**: Generating leads through various channels such as cold calling, social media, and referrals. Prospecting and qualifying potential clients or business partners based on their needs, budget, and fit with the company's offerings. - **Problem Resolution**: Investigating and resolving customer issues or complaints effectively...

E-commerce project - Follow communication procedures, guidelines and policies - Assist with cancel of orders, refunds, or exchanges - Compile reports on overall customer satisfaction **Job Types**: Full-time, Permanent **Salary**: RM1,800.00 - RM2,200.00 per month **Benefits**: - Free parking - Health insurance - Opportunities for promotion -...

Job Description - Customer Service - Main task is to proceed customer Purchase Order and attend customer request of Quotation while supporting seller team in terms of office operations. - Able to rectify any issue at the received purchase order and communicate with customer. - Sending PI to customer and follow up for payment to align with finance team. -...

We are seeking a Customer Service Professional to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues. **Responsibilities**: - Handle customer inquiries and complaints - Answering and screening incoming phone calls and transferring them efficiently to the appropriate...

**Details**: - To attend/answer inbound calls from customers, identify their concern on products and services - To assist them to solve the problems by providing the right solution Requirements: - SPM holder (Minimum) - Monday to Sunday, 5 days a week, 2 off days (rotation) - Must be able to work on weekend as per schedule given from 8 am to 9 pm - Must...

**Position : Customer Service Representative** **Tenure: 1 year contract (Renewable Basis)** **Working Hour: 8 AM - 5 PM** **Working Location: Damansara Height** **Salary : RM 3,000 - RM 3,300** - Make outbound call to existing and new customers. - Identify customers’ needs, clarify information, and offer suitable product / solution to customers. -...

1 Responsible for prompt delivery to customers (i.e.OEM, Industrial and Automotive). 2 Prompt submission of assigned report. 3 Responsible for master creation for SAP distribution module. 4 Fully understand and utilize SAP distribution module for work and able to advise others CS user. 5 Monitor and analyse monthly delivery cost. 6 Responsible for...

**Job descriptions**: - Meet and Greet customers - Answer and respond to calls on time - Make and follow-up appointments - Updating of data in system - Perform simple car inspection - To manage all driver's issues/ complaints and escalate to management, when required, to resolve the issues on time, with support from relevant managers and other support...

**Job Scope**: - Update account maintenance and assist to ensure of the subscription benefit customer care. - Assist to get feedback on the Customer Satisfaction Score Tracking - To ensure customer aware of the subscription renewal period timeline - Follow up with customer subscription renewal status - Support customer enquire or concerns directly to ensure...

Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’) - Respond to customer inquiries. - Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer. - Listen attentively to customer needs and concerns; demonstrate empathy...

**Position : Call Centre Representative ( January Intake )** **Tenure: 1 year contract** **Working Hour: 8 AM - 5 PM** **Working Location: Damansara Height** **Salary : Up to RM3000 - RM 3500** - Make outbound call to existing and new customers. - Identify customers’ needs, clarify information, and offer suitable product / solution to customers. -...

To attend/answer inbound calls from customer. - To identify their technical issues on products and services. - To assist them in solving the problems by providing the right solutions. - To assist customer in trouble shooting. **REQUIREMENTS**: - Minimum SPM holder - Required languages: Bahasa Melayu & English - Good communication skills - Able to start...