Customer Service Assistant

5 months ago


Kota Kinabalu, Malaysia SLS (East Malaysia) Sdn Bhd Full time

THE JOB - Answer incoming calls or service walk in customers on enquiries or confirmed orders - Liaise with customers, negotiate price, prepare and fax quotation - Prepare delivery orders and arrange deliveries or counter pick up - Follow up on outstanding enquiries and customers payment REQUIREMENT - Minimum SPM qualification - At least 2 years of work experience in Customer Service (No experience are encourage to apply) - Excellent communication and interpersonal skills - Team player, patient and diplomatic - Age below 30 - Must possess proficiency in three languages: Bahasa, English and Chinese
At SLS, we understand the importance of maintaining reliable and high-performing assets. Headquartered in Singapore, SLS offers end-to-end business enhancement solutions that enable organisation to drive optimal performance by improving operational reliability. Established since 1963, we have built long-standing relationships with our key trusted partners. This has equipped us with the capability to offer you a wide range of mechanical systems and components, including bearings, power transmission and related products. We get what you need to you as quickly as possible so you can minimise downtime. Over the decades, we have developed the engineering expertise and technical capabilities to help you achieve operational excellence, cost effectiveness and safety compliance. Through our reliability optimisation and predictive maintenance services, you can count on us to extend the longevity of your business-critical assets so you can save costs and enhance profitability. Our Vision As a leader in business enhancement solutions, we are driven by passion and creativity to bring value to our customers by driving performance and improving reliability. Our Mission We create a competitive advantage for our customers and partners by providing quality mechanical systems, components and solutions, leveraging on our extensive strategic network and people excellence. Our Values Commitment, Quality, Customer Service, Excellence and Teamwork.
SPM / O Level / SKM Level 1 / SKM Level 2 / SKM Level 3 or Equivalent



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