Guest Service Assistant

6 months ago


Kota Kinabalu, Malaysia Gaya Island Resort Full time

We are looking for a Front Office (Guest Service Assistant) to manage our front desk on a daily basis and to perform a variety of administrative and clerical tasks. Below is the requirements for your reference:

- Checking guests in and out.
- Receiving and managing reservation
- Verifying guests' payment methods during check-in.
- Providing customer service to guests with information about the hotel
- Previous hospitality experience would be advantageous.
- Well-presented and good attitude
- Competency with Microsoft Office
- Excellent customer service skills.
- Must be able to work on shift (Morning / noon/ night)
- Spoken and read in Mandarin

Pay: RM1,500.00 - RM1,800.00 per month

**Benefits**:

- Health insurance
- Maternity leave
- Meal allowance
- Meal provided
- Opportunities for promotion
- Parental leave
- Professional development

Schedule:

- Afternoon shift
- Day shift
- Early shift
- Evening shift
- Fixed shift
- Holidays
- Monday to Friday
- Night shift
- On call
- Rotational shift
- Weekend jobs

Supplemental pay types:

- Attendance bonus
- Overtime pay
- Performance bonus
- Tips
- Yearly bonus

**Education**:

- STM/STPM (preferred)

**Experience**:

- Front Office: 1 year (required)

**Language**:

- English (preferred)
- Mandarin (required)
- Bahasa (preferred)



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