Guest Experience Expert

Be part of our Shangri-La family at Shangri-La Rasa Ria, Kota Kinabalu! At Shangri-La Rasa Ria, Kota Kinabalu, we prioritize employee growth, offering learning and advancement opportunities. We provide competitive benefits and foster internal promotion, ensuring career progression within our organization. Our people are our greatest asset; we value them...

We are looking for a Front Office (Guest Service Assistant) to manage our front desk on a daily basis and to perform a variety of administrative and clerical tasks. Below is the requirements for your reference: - Checking guests in and out. - Receiving and managing reservation - Verifying guests' payment methods during check-in. - Providing customer service...

**About us** We are customer-centric, engaging and fun. Our work environment includes: - Food provided - Growth opportunities Preferably with 1 year or more in Customer Service and Front Office experience as a Bellman with a valid driving license. Able to carry out daily task of check in and check out, luggage handling, parcels, mails and driving resort...

Job Purpose This position is responsible for the supervision of the smooth and efficient daily operation of the Front Desk and ensures that all hotel guests and visitors receive an optimum level of service and care at all times. Primary Responsibilities Front Office Operation - Conduct daily briefings and ensure that all pertinent information is well...

**About us** We are customer-centric, engaging and fun. Our work environment includes: - Food provided - Growth opportunities Preferably with 1 year or more in Customer Service and Front Office experience as a Front Office Receptionist/Associate. Able to converse in Chinese (Mandarin) and English. Able to carry out daily task of check in and check out,...

**About us** We are customer-centric, engaging and fun. Our work environment includes: - Food provided - Growth opportunities Preferably with 1 year or more in Customer Service or Front Office experience. Able to converse in Korean and English. Able to carry out daily task of check in and check out, assigning rooms, and concierge. You will also be...

At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy, and a team who are meticulous but warm, we seek to exceed our guests’ expectations at every...

Banquet Supervisor **Position Summary**: Supervise the work of team members, closely in order to provide courteous and efficient service to all guests. Ensure the correct sequence of service beyond expectations is done. Assist in the weekly training of the team member to maintain the highest possible service standards in a first class manner. Conducts in a...

*** The Guest Services Manager is responsible for all duties of the front office operation, including management of the front desk, training and employee development, delivery of quality customer service, and resolution of guest issues. **PRIMARY RESPONSIBILITIES** - Lead, direct, and manage front desk operations. Maintain regular presence throughout the...

-Job description **Some careers open more doors than others.** If you’re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you...

Kami mencari seorang pekerja yang mahir asas komputer, dan mampu bekerja shift malam. Lokasi HOTEL DANE & SHUE PT 5088, Kok Lanas, 16450 Bachok, Kelantan **Responsibilities**: - Manage transactions with customers using various systems. **Collect payments whether in cash or credit ** Issue receipts, refunds, change. Familiar with Credit card usage...

Duty Manager A Duty Manager works closely with Guests to greet, converse, and assist with enquiries, especially when VIP Guests, long-stay Guests, and others are in the hotel lobby. **What will I be doing?** A Duty Manager, you will works closely with Guests to greet, converse, and assist with enquiries, especially when VIP Guests, long-stay Guests, and...

**Job Number** 23116780 **Job Category** Rooms & Guest Services Operations **Location** Le Méridien Kota Kinabalu, Jalan Tun Fuad Stephens, Kota Kinabalu, Sabah, Malaysia **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all guest check-ins, check-outs, room assignments, and room...

**Job Number** 23116775 **Job Category** Rooms & Guest Services Operations **Location** Le Méridien Kota Kinabalu, Jalan Tun Fuad Stephens, Kota Kinabalu, Sabah, Malaysia **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Greet and escort guests to rooms. Open doors and assist guests/visitors...

1. Answer phone calls and attend to guests' requests to book rooms or events at the hotel. 2. Making reservations for guests' based on the various requirement. 3. Checking the availability of rooms. 4. Processing payments and sending reference details to guests. 5. Sorting out any issues that may arise with bookings or reservations. 6. Selling and...

Concierge A Concierge serves as a key point of contact for Guests and VIP Guests throughout their stay at the hotel, providing information about the hotel and the local vicinity. **What will I be doing?** A Concierge, you will serve as a key point of contact for Guests and VIP Guests throughout their stay at the hotel, providing information about the...

This position is responsible for the smooth and efficient daily operation of the Front Desk and ensures that all hotel guests and visitors receive an optimum level of service and care at all times. Front Office Operation - Assist guests with check in and checkout, as well as other cashiering duties - Review arrival lists and prepare compendiums prior to...

**Job Number** 24043566 **Job Category** Rooms & Guest Services Operations **Location** Le Meridien Kota Kinabalu, Jalan Tun Fuad Stephens, Kota Kinabalu, Sabah, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Greet and escort guests to rooms. Open doors and assist...

**Job Number** 24065460 **Job Category** Rooms & Guest Services Operations **Location** Le Meridien Kota Kinabalu, Jalan Tun Fuad Stephens, Kota Kinabalu, Sabah, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Respond to guest requests for special arrangements or services...

As a Hospitality Intern you will have the unique opportunity to rotate between three crucial departments: Housekeeping and Front Office and F&B operation. This internship program is designed to give you a holistic understanding of the hotel operations and a well-rounded experience in the field of hospitality. **Housekeeping Executive Intern...