Customer Service Executive

3 weeks ago


Kota Kinabalu, Malaysia Mega Solution Studio Sdn. Bhd. Full time

Company Overview:
At Mega Solution Studio SDN.BHD, our mission is to inspire and empower individuals to create memorable moments in the heart of their homes by providing innovative, high-quality kitchen appliances. We strive to be a trusted partner in every kitchen, enhancing convenience, efficiency, and style.

Job Description:

- Provide accurate information about products, services, and company policies.
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Resolve any emerging problems that our customers might face in a timely manner and follow up closely to ensure resolution.
- Act as a liaison between customers and other departments to ensure seamless communication and resolution.
- Monitor and evaluate customer service interactions for quality assurance.

Job Requirements:

- Possess an excellent command of the English language.
- Fast learner and independent.
- Speaking, reading or writing in Mandarin will be a strong added advantage.
- Strong interpersonal communication skills.
- Knowledge in Microsoft Office Suite such as Words and Excel
- Able to multitasking, prioritizing, and managing time effectively.
- Attention to detail and analytical.
- Passionate about enhancing customer experience to promote retention and loyalty.
- Proven working experience in a customer care role.
- Able to work on Sunday (Rotating shift with other staffs)
- Minimum (1 year) of experience in the related field.
- This is a full time position.

**Salary**: RM1,800.00 - RM2,500.00 per month

**Benefits**:

- Free parking
- Professional development

Schedule:

- Day shift
- Rotational shift

**Education**:

- STM/STPM (preferred)

**Experience**:

- Customer Care Specialist: 1 year (required)

**Language**:

- Mandarin (required)
- English (required)

Ability to Commute:

- Kota Kinabalu (required)

Ability to Relocate:

- Kota Kinabalu: Relocate before starting work (preferred)


  • Customer Services

    2 months ago


    Kota Kinabalu, Malaysia Globalink Agencies Full time

    We’re looking for a results-driven **Customer Services **to actively seek out and engage customer prospects with Social digital spoken languages.You will provide complete and appropriate solutions for every customer in order to boost top-line revenue growth, customer acquisition levels and profitability. **Responsibilities** - Present, promote and sell...


  • Kota Kinabalu, Malaysia Yuwen Resources Full time

    **Job Title**: Customer Service Executive (Work from Home) **Location**: Remote **Working Hours**:Full-time, 5 days per week; 3 weekdays & 2 weekends. (Monday to Friday: 10 AM - 7 PM; Saturday and Sunday: 9 AM - 6 PM). **Job Overview**: **Key Responsibilities**: 1. Serve as the first point of contact for inquiries from students, parents, and educators,...


  • Kota Kinabalu, Malaysia Gamuda Land Sdn Bhd Full time

    **Job Summary**: We are seeking a motivated and customer-focused individual to join our property management team as a Officer - Customer Services. As a officer - customer service, you will be responsible for providing excellent service to our residents ensuring their needs and concerns are addressed promptly and professionally. You will play vital role in...


  • Kota Kinabalu, Malaysia Gamuda Land Sdn Bhd Full time

    **Job Summary**: We are seeking a motivated and customer-focused individual to join our property management team as a Officer - Customer Services. As a officer - customer service, you will be responsible for providing excellent service to our residents ensuring their needs and concerns are addressed promptly and professionally. You will play vital role in...


  • Kota Kinabalu, Malaysia Mega Solution Studio Sdn Bhd Full time

    Company Profile: Welcome to Mega Solution Studio Sdn.Bhd, where innovation meets functionality in the heart of every home. As a leading kitchen appliances company, we are dedicated to transforming ordinary kitchens into extraordinary spaces, offering a range of cutting-edge products designed to enhance the culinary experience and elevate daily living. Job...


  • Kota Kinabalu, Sabah, Malaysia Mega Solution Studio Sdn. Bhd. Full time

    Company Overview:At Mega Solution Studio SDN.BHD, our mission is to inspire and empower individuals to create memorable moments in the heart of their homes by providing innovative, high-quality kitchen appliances. We strive to be a trusted partner in every kitchen, enhancing convenience, efficiency, and style.Job Description: Provide accurate information...


  • Kota Kinabalu, Sabah, Malaysia Mega Solution Studio Sdn Bhd Full time

    Company Profile:Welcome to Mega Solution Studio Sdn.Bhd, where innovation meets functionality in the heart of every home. As a leading kitchen appliances company, we are dedicated to transforming ordinary kitchens into extraordinary spaces, offering a range of cutting-edge products designed to enhance the culinary experience and elevate daily living.Job...

  • Customer Service

    1 month ago


    Kota Kinabalu, Malaysia CZM HOLDING (M) SDN BHD Full time 1,800 - 2,100

    Duties and Responsibilities:Frontline counter:Greet and maintaining a positive and professional attitude toward customers at all times.Possess good knowledge and understanding of products, menus and new packages and actively provide choices to suit Customers’ preferences.Guide customer through the ordering process following the Operation Manual...

  • Customer Service

    2 weeks ago


    Kota Kinabalu, Sabah, Malaysia CZM HOLDING (M) SDN BHD Full time

    Duties and Responsibilities:Frontline counter:Greet and maintaining a positive and professional attitude toward customers at all times.Possess good knowledge and understanding of products, menus and new packages and actively provide choices to suit Customers' preferences.Guide customer through the ordering process following the Operation Manual Book.Address...


  • Kota Kinabalu, Malaysia CXL Executive Sdn Bhd Full time

    **FIELD COLLECTION EXECUTIVE- IMMEDIATE HIRING** **REQUIREMENTS** - Minimum Diploma Holder in any related field - Required languages: Bahasa Melayu & English - Good communication skill - Able to start work immediately (within 1 or 2 weeks) - **Fresh graduate are encourage to apply** **JOB DESCRIPTIONS** - Maximize collection effort and work as team in...


  • Kota Kinabalu, Sabah, Malaysia CXL Executive Sdn Bhd Full time

    FIELD COLLECTION EXECUTIVE- IMMEDIATE HIRINGREQUIREMENTS Minimum Diploma Holder in any related field Required languages: Bahasa Melayu & English Good communication skill Able to start work immediately (within 1 or 2 weeks)- Fresh graduate are encourage to applyJOB DESCRIPTIONS Maximize collection effort and work as team in achieving the monthly target and...


  • Kota Kinabalu, Malaysia Solnoid IT Services Full time

    List-ID: 103097427Today 15:39 **Job Description**: - Responsibility 1. Handle online customers visiting the website 2. Increase sales and promote company products online 3. Troubleshooting customer issues **Requirements**: 1. Possess minimum SPM 2. Able to use computer 3. Able to make outgoing calls 4. Shift working hours 5. Location in Kepayan, Kota...


  • Kota Kinabalu, Sabah, Malaysia Khind Malaysia Full time

    As a Customer Service Executive, you will play a vital role in ensuring exceptional customer experiences and satisfaction. Your primary responsibility will be to handle customer inquiries, concerns, and requests through various communication channels, delivering prompt and effective solutions. By providing accurate information, addressing customer issues,...


  • Kota Kinabalu, Malaysia MANN TRAVEL & TOURS (SABAH) SDN BHD Full time

    A Customer Service Representative (CSR) is responsible for providing the utmost professionalism and exceptional customer service. The primary purpose of the CSR is taking bookings and explaining the terms of rental or leasing agreements. Completing paperwork with the customer and taking payments. showing customers to their vehicle and pointing out any bumps,...


  • Kota Kinabalu, Malaysia Tiong Nam Logistics Solutions Sdn. Bhd. Full time

    Provide daily report reports to customer. - Good in computer. - Able to meet dateline of reports. - Provide daily POD to customer. Location: KKIP, Kota Kinabalu **Job Types**: Full-time, Permanent **Salary**: RM1,600.00 - RM2,000.00 per month **Education**: - STM/STPM (preferred) **Experience**: - Customer service: 1 year (preferred)


  • Kota Kinabalu, Malaysia Khind Malaysia Full time

    As a Customer Service Executive, you will play a vital role in ensuring exceptional customer experiences and satisfaction. Your primary responsibility will be to handle customer inquiries, concerns, and requests through various communication channels, delivering prompt and effective solutions. By providing accurate information, addressing customer issues,...


  • Kota Kinabalu, Malaysia Talreso Consultancy & Advisory Sdn. Bhd. Full time

    **Customer Service Executive in Kuala Lumpur and Johor Bahru (Opportunity for East Malaysians!)** 加入知名国际公司,开启您的客户服务职业生涯!开启充实您的专业旅程,并获得丰厚福利! **职位亮点**: - 国际 BPO 公司 - 提供全面培训 (1 个月) - 薪资高达 RM3,500,福利诱人 - 往吉隆坡 /...


  • Kota Kinabalu, Malaysia Makamewah Sdn Bhd Full time

    **Jawatan : Customer Service Associate** Deskripsi Tugas: 1. Bertugas di Kaunter Informasi. 2. Membalas secara profesional kepada pertanyaan pelanggan yang hadir ke kaunter mahupun melalui telefon, atau melalui e-mel. 3. Menyelesaikan aduan dan isu pelanggan dengan segera, jika sesuai. 4. Sentiasa mengetahui informasi terkini tentang penyewa,...


  • Kota Kinabalu, Malaysia Makamewah Sdn Bhd Full time

    **Jawatan : Customer Service Associate** Deskripsi Tugas: 1. Bertugas di Kaunter Informasi. 2. Membalas secara profesional kepada pertanyaan pelanggan yang hadir ke kaunter mahupun melalui telefon, atau melalui e-mel. 3. Menyelesaikan aduan dan isu pelanggan dengan segera, jika sesuai. 4. Sentiasa mengetahui informasi terkini tentang penyewa,...


  • Kota Kinabalu, Sabah, Malaysia Solnoid IT Services Full time

    List-ID: Today 15:39Job Description: ResponsibilityHandle online customers visiting the websiteIncrease sales and promote company products onlineTroubleshooting customer issuesRequirements:Possess minimum SPMAble to use computerAble to make outgoing callsShift working hoursLocation in Kepayan, Kota Kinabalu, Sabah Job DetailsJob Info & Requirement Contract...