Service Manager

The Service Manager responsible for assisting the Assistant Executive Housekeeper and Executive Housekeeper in the housekeeping operation and cleanliness levels in all areas of the property. This position requires strong attention to detail, leadership skills, and the ability to effectively deal with department heads, guests, and team members. The Service...

*** The Guest Services Manager is responsible for all duties of the front office operation, including management of the front desk, training and employee development, delivery of quality customer service, and resolution of guest issues. **PRIMARY RESPONSIBILITIES** - Lead, direct, and manage front desk operations. Maintain regular presence throughout the...

Working together with Facility Manager and Head of HWMS, LLS & CLS in monitor and cooperate with Linen and Laundry Services (LLS) contractors and constantly evaluate theirs performance to ensure their service delivered as per contact. * To assist Head of HWMS, LLS a. to prepare Hospital Specific Implementation Plan (HSIP) for LLS. b. to oversee and...

To efficiently handle inbound and outbound customer call inquiries. - To provide fast and timely solutions to all customer related problems. - To ensure customer satisfaction by providing excellent Customer Services. - To be constantly guided by company's service standards. - Effectively manage large numbers of incoming calls - Handle complaint, provide...

Sales Manager is responsible for effectively establishing and managing client relationships and accounts for their respective market segment. The Sales Manager is responsible for achieving both team and individual revenue goals through managing existing client relations, solicitation of new accounts, and consistent networking efforts. This person must create...

**JOB DESCRIPTION** - Clear understanding of the hotel business strategies then set goals and to determine action plans to meet those goals - Responsible for meeting sales goals and overall quality of service. - Update action plans and sales report on weekly basis to the management. - Identify new markets and business opportunities and increase sales -...

If you are looking to excel and make a difference, take a closer look at us Your Roles & Responsibilities: - Solicit customers for Deposits, Insurance and Investment Products within BNMs Responsible Lending Guidelines and other products as and when required by the Management;- Complete cold calling for all related leads assigned and to increase acquisition...

Oversee coordination and execute of Rock Spa packages. - Lead, direct and manage all department operations. Maintain regular presence throughout the department. - Organize and lead spa reception operations. - Work closely with the Sales and Marketing team to develop Rock Spa collateral and promotional materials. - Work closely with the Sales team to...

The Outlet Operation Manager is responsible for providing beverage service to customers in a unique and creative fashion. The Outlet Operation Manager negotiates beverage contracts and initiates beverage programs to enhance the guest experience. The Outlet Operation Manager must harmonize the culture, mission, values, and quality standards to ensure maximum...

Working Days: 6 days (off on weekday) Working Hours: Weekdays: Morning shift Friday, Saturday & Sunday: Night shift (Operations hours: 11am - 12pm) **Benefits**: - Allowance, EPF, SOCSO, EIS, Annual Leave, Sick Leave Job Descriptions: - Develop SOP for day-to-day operations within budgeted guidelines and to the highest standards - Monitor operations and...

The Marketing Manager is a strategic leader responsible for developing and executing comprehensive marketing plans to promote the company's products or services. This role involves building and leading a dynamic marketing team, overseeing both online and offline marketing activities, and ensuring alignment with the company's objectives and brand...

Responsible for the planning, negotiation, and procurement of goods and services for the hotel in a timely and cost effective manner. The position will ensure compliance with property SOP while maintaining appropriate quality standards and specifications. **REQUIREMENTS** - 6+ years’ experience in purchasing. Luxury hotel experience preferred. -...

Develops, and completes, monthly projected final cost and labour cost reports projections. - Pre-construction Responsibilities - Collaborate with developer, subcontractors, municipal entity, equipment suppliers, and site-specific construction suppliers to develop a timeline for delivery and completion of milestones prior to project start-up. - Manage...

1. TUNTUTAN KERJA LEBIH MASA 2. INPATIENT/OUTPATIENT 3. EPF/SOCSO Medivest has been at the forefront in ensuring that public healthcare standards in Malaysia are continuously raised. Our core competencies are in Facilities Management Services (FMS), Facility Engineering Maintenance Services (FEMS), Biomedical Engineering Maintenance Services (BEMS),...

**Responsibilities**: - Be a problem solver, entrusted with handling customer’s enquiries and feedback to achieve win-win situation. - Coordinate by managing schedules, updating status and communicating relevant information - To generate weekly / monthly customer report. - Interface with customers in regards to recurring orders and delivery requirements -...

**Requirements**: - Required languages: Bahasa Malaysia, English - Able to work shifts, weekends and public holidays. - Fresh graduates / school leavers encouraged to apply. - Full-time positions. **Responsibility**: **Assistant Supervisor** To maintain a professional standard of customer care in promoting company products & managing an effective team: -...

This position is concerned with supporting effective marketing services program through an integrated communications plan as outlined in the overall hotel marketing plan thus uplifting the hotel's image. **REQUIREMENTS** - Diploma or Degree in Marketing or Public Relations/ Hotel Management and / or previous work experience in service for at least 1 year. -...

Assist in managing construction personnel and delegating tasks to meet datelines. - Perform regular inspection of the construction site. - Identify potential hazards and managing accordingly. - Ensure all personnel comply with health and safety practice. - Assist project manager with planning work activities. - Complete site reports and other...

The Assistant Director of Sales is responsible for effectively establishing and managing client relationships and accounts for their respective market segment. To responsible for achieving both team and individual revenue goals through managing existing client relations, solicitation of new accounts, and consistent networking efforts. This person must create...

*** The Reservations Agent is responsible for providing quick and efficient service to all guests with reservation requests and inquiries for the hotel. This position is responsible for sharing information with prospective guests to capture sales, and then coordinating the details of reservations. **PRIMARY RESPONSIBILITIES** - On a daily basis, review...