Front Office Attendant

6 months ago


Kota Tinggi, Malaysia Hard Rock Hotel Desaru Coast Full time

The Front Office Attendant is responsible for checking guests in and out, running daily reports, handling guest transactions and maintaining a bank, and answering guest inquiries. They must ensure that the front desk guest experience is quick and efficient for all guests and visitors.

**PRIMARY RESPONSIBILITIES**
- Register property guests with an emphasis on fulfilling requests, following special handling instructions, and adhering to established credit policies and procedures.
- Select and block rooms for arriving guests; pre-register individuals or groups, as required; and assist in escorting VIPs and return guests to their rooms, as requested.
- Ensure all guest information is accurate and maintained in an organized manner.
- Utilize the property management system to run daily reports and block any special requests.
- Check guests out of the property in accordance with procedures.
- Make change, cash checks, exchange foreign currency, and post charges/make adjustments to guest accounts.
- Listen to comments, criticisms, and feedback from guests, employees, and managers to gain an understanding of strength and opportunity to improve personal/property performance.
- Work as a team, helping all employees to complete the required activities that ensure we deliver Amplified Service.

**REQUIREMENTS**
- Secondary school degree preferred and/or previous work experience in service for at least 2 years.

**Benefits**:

- Health insurance
- Meal provided
- Opportunities for promotion
- Professional development

Schedule:

- Rotational shift

**Education**:

- STM/STPM (required)

**Experience**:

- front office: 1 year (required)

**Language**:

- English (required)



  • Kota Tinggi, Malaysia Hard Rock Hotel Desaru Coast Full time

    Register property guests with an emphasis on fulfilling requests, following special handling instructions, and adhering to established credit policies and procedures. - Select and block rooms for arriving guests; pre-register individuals or groups, as required; and assist in escorting VIPs and return guests to their rooms, as requested. - Ensure all guest...

  • Front Office Attendant

    6 months ago


    Kota Kinabalu, Malaysia KING PARK HOTEL Full time

    Good command in English, Bahasa Melayu; Mandarin is advantage. - Register guests and assigns rooms. Accommodates special requests whenever possible. - Assists in pre-registration and blocking of rooms for reservations. - Thoroughly understand and adheres to proper credit, check - cashing, and cash handling policies and procedures. - Understands room status...

  • Front Office Manager

    6 months ago


    Kota Kinabalu, Malaysia ECHO RESORT Full time

    Full Job Description Directly supervises all front office personnel and ensures proper completion of all front office duties. Directs and coordinates the activities of the front desk, reservations, guest services, and telephone areas. Prepare monthly reports and budget for front office department. FRONT OFFICE MANAGER DUTIES AND RESPONSIBILITIES: - Trains,...

  • Front Office Manager

    6 months ago


    Kota Kinabalu, Malaysia KING PARK HOTEL Full time

    **Responsibilities**: - Trains, cross -trains, and retrains all front office personnel. - Participates in the selection of front office personnel. - Schedules the front office staff. - Supervises workload during shifts. - Evaluates the job performance if each front office employee. - Maintains working relationships and communicates with all departments. -...

  • Front Office Manager

    6 months ago


    Kota Kinabalu, Malaysia King Park Hotel Full time

    1. Trains, cross -trains, and retrains all front office personnel. 2. Participates in the selection of front office personnel. 3. Schedules the front office staff. 4. Supervises workload during shifts. 5. Verifies that accurate room status information is maintained and properly communicated 6. Resolves guest problems quickly, efficiently, and courteously 7....

  • Front Office Manager

    6 months ago


    Kota Kinabalu, Malaysia SABAH ORIENTAL HOTEL Full time

    Requirements: - Diploma/ Degree in Hospitality or any other related certificate. Experience more than three (3) years in Hotel front desk supervisory experience, handling cash, accounting procedures, and general administrative tasks. Able to write, read and communicate in English and Malay. Mandarin/ Chinese speaking is an added advantage. Extremely...


  • Kota Damansara, Malaysia RMJ Consulting Sdn Bhd Full time

    **OVERVIEW** We are looking for a Front Office & Administrative Executive that is responsible on manning the front office and ready to provide administrative support to visitors, clients and staff. You must be presentable and require to support all administrative related duties and other relevant duties when required by the Company. **Hiring Position :...

  • Assistant Manager

    7 months ago


    Kota Kinabalu, Malaysia Hyatt Centric Kota Kinabalu Full time

    Summary You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Assistant Manager - Front Office is responsible to assist the Front Office Manager in managing the day-to-day operation of the Front...

  • Front Office Manager

    7 months ago


    Kota Kinabalu, Malaysia Hilton Full time

    Front Office Manager With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels &...


  • Kota Belud, Malaysia JSK MANTANANI ISLAND RESORTS SDN. BHD. Full time

    1. Responsible for the day-to-day operations within the Resort’s front office department, which includes, but not limited to, front office, landscape and related activities. 2. Responsible to assist the GM to achieve the board approved budget. 3. Develop, evaluate, innovate processes, cost and system to excel. 4. Responsible to source and / or recommend to...

  • Front Office

    7 months ago


    Kota Kinabalu, Malaysia Hyatt Regency Kinabalu Full time

    Summary At Hyatt, we believe in the power of belonging. We turn trips into journeys, encounters into experiences and jobs into careers. At the heart of Hyatt is our shared belief that hospitality is more than just a job - it's a career for people who care. Join us: - **FRONT OFFICE - TEAM LEADER** You will be responsible to assist with the efficient...

  • Front Office Manager

    7 months ago


    Kota Kinabalu, Malaysia Hilton Full time

    With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of...


  • Kota Bharu, Malaysia Manhattan Group Full time

    **Job Title: Mandarin-Speaking Front Office Manager** **Location: Cambodia** **Salary**:$55,000 - $66,000 USD annually We are seeking a dynamic and experienced Front Office Manager fluent in Mandarin to join an esteemed hotel complex in Cambodia. As the Front Office Manager, you will oversee all front desk operations and provide guidance to a large team....


  • Kota Kinabalu, Malaysia Hyatt Centric Kota Kinabalu Full time

    Summary You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Team Leader - Front Office is responsible to assist in the smooth and efficient running of the Front Office Department within the Rooms...


  • Kota Bharu, Malaysia ibis Styles Kota Bharu Full time

    **Job Description**: This position is responsible for the supervision and management of the overall Front Office operations by ensuring that all sections of Front Office’s service standards delivery are maintained in accordance to the Hotel’s strategic plan and standard. Work Experience Knowledge and Experience - Diploma in Tourism & Hospitality...

  • Front Office Talent

    6 months ago


    Kota Kinabalu, Malaysia TAGAHAN SDN BHD (MERCURE KOTA KINABALU CITY CENTRE) Full time

    This position is responsible for the smooth and efficient daily operation of the Front Desk and ensures that all hotel guests and visitors receive an optimum level of service and care at all times. Front Office Operation - Assist guests with check in and checkout, as well as other cashiering duties - Review arrival lists and prepare compendiums prior to...

  • Front Office

    6 months ago


    Kota Bharu, Malaysia AL KHATIRI HOTEL Full time

    Menyambut tetamu dengan sapaan yang sopan - Melakukan tempahan dan pembatalan, memproses pembayaran, mengambil pertanyaan dari para tetamu, menerima dan meneruskan pesanan dan menjawab telefon. - Memastikan kawasan di sekitar front desk serta lobi hotel sentiasa kemas dan bersih Memberikan kemudahan tempat tinggal sementara (hotel) kepada mana-mana individu...

  • Farm Husbandry Officer

    6 months ago


    Kota Tinggi, Malaysia farm fresh milk sdn bhd Full time

    Job Scope: - Overall planning of animal health program including Vaccinations (FMD & LSD). Deworming, De-ticking and sick animal treatment. - Ability to perform good standards of general herd management requirements under the supervision of Farm Manager that include herd health & milking production, breeding, calf, and hoof care. - Responsible for overall...

  • Front Office Assistant

    7 months ago


    Kota Damansara, Malaysia THOMSON HOSPITALS SDN. BHD. Full time

    At Thomson Hospital Kota Damansara, our business is to positively contribute to the health and wellness of our patients. We are a team of compassionate individuals, committed to providing a holistic healthcare experience to all who walk through our doors. If you are seeking a meaningful profession with a purpose and wish to make a difference in people’s...

  • Front Desk Executive

    6 months ago


    Kota Kemuning, Malaysia JT Chiropractic & Physiotherapy Full time

    We are a rehabilitation centre providing healthcare services for spine and joint diseases. Our dedicated team of healthcare professionals strive to help patients recover from pain and regain their active lifestyle. We are looking for a front desk executive to join our team to assist with the operations. **Responsibilities and Duties** - Handle incoming...